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McGrath Honda of Elgin
Elgin, IL
2,077 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,077 reviews
April 06, 2021
Roberto greeted me with a warm, sincere smile. He kept me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he coul me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he could have my license plate frames replaced. He said of course, no charge. When the car was done he checked the license plate frames and noticed that the rear frame was not changed. He himself found the frame and changed it himself. He went beyond to give me the best experience. He is a definite asset to your team, and a great reflection of your dealership. More
by Wemcl
Employees Worked With
Roberto
April 06, 2021
Great job done! Great deal! Great professionals! Everyone of them loved to talk freely and friendly with us. They answered and explained very well my questions. of them loved to talk freely and friendly with us. They answered and explained very well my questions. More
by nina_birindjieva
Employees Worked With
April 04, 2021
Good overall. Communication can be a little better, but work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. More
by none
Employees Worked With
malia
April 03, 2021
Top notch support from my Service Advisor, Jerry N.! I have serviced my Odyssey(s) at your location in Elgin for many years. I always receive excellent customer service from my advisor, technician and ca have serviced my Odyssey(s) at your location in Elgin for many years. I always receive excellent customer service from my advisor, technician and cashier! More
by Kim
Employees Worked With
Jerry Nepermann, Bruce Breckenfelder
April 03, 2021
Nico was friendly, knowable, and took care of some details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! More
by dgoweril
Employees Worked With
Nicholas Nieves
April 02, 2021
Jorge was a great representation and sales person for your establishment. When we get my daughter’s car we will absolutely work with him for the sale. your establishment. When we get my daughter’s car we will absolutely work with him for the sale. More
by Cubsfanbob2
Employees Worked With
Jorge Carrachure, Joe Lara
April 02, 2021
My experience with McGrath Honda was very good I would recommend any one to shop with them very helpful and respectful people and gave me all the details I am very happy 😃 I choose Honda recommend any one to shop with them very helpful and respectful people and gave me all the details I am very happy 😃 I choose Honda More
by Hoosain Sakina
Employees Worked With
April 02, 2021
Overall the experience was pretty good. It was a little frustrating how long the process took and the change in financing plans the next day. frustrating how long the process took and the change in financing plans the next day. More
by Dave
Employees Worked With
Luis Martinez, Mohammed Hussain, Ray Wolski
March 31, 2021
Purchased used 2018 CRV EX-L very pleased with experience ! Low pressure, very responsive- did their best to make sure I was very happy. I will be back! ! Low pressure, very responsive- did their best to make sure I was very happy. I will be back! More
by jetlagged92
Employees Worked With
Bruce Breckenfelder, Omar Munoz
