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McGrath Honda of Elgin

Elgin, IL

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Employees
Reviews
Vehicles
4.8
2,077 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,077 reviews

April 19, 2021

We were in communication with the salesman in a very timely manner concerning the purchase of a vehicle. All questions were answered quickly and completely via text messages. More

by Honda purchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Vega, David Pounds
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Apr 20, 2021 -

McGrath Honda of Elgin responded

Hi Honda Purchase, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2021

Dealership is professional. Had a good experience. Mike Malak is a good salesman and i enjoyed my visit with him he answered all my questions. More

by SW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malak
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Apr 19, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2021

Al was kind and respectful. He showed us all the features on the car. He is easy to talk to and made our time their enjoyable. More

by m.khoshaba726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Hansana
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Apr 19, 2021 -

McGrath Honda of Elgin responded

M.khoshaba726, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2021

We will never buy a car from McGrath Honda. We bought our recent Honda from Brilliance Honda in Crystal Lake. The McGrath service department is excellent. Jerry and Chris run an effective team. More

by Dawn the therapist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Hussain
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Apr 19, 2021 -

McGrath Honda of Elgin responded

Here at Mcgrath Honda, we strive for excellence, and are disappointed to hear that you received anything less. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 16, 2021

Monika is great. Easygoing, knowledgeable and friendly. She explained what maintenance was due on my car and didn't pressure me to get it all done at once. I appreciate that! I go out of my way to go to More

by MARY ANN SCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika
Report | Print
Apr 19, 2021 -

McGrath Honda of Elgin responded

Mary Ann Schmidt, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! We look forward to your next visit! Take care!

April 16, 2021

Nico reviewed all items needed to service my Honda Civic in a courteous, knowledgeable, and comfortable manner. There was no pressure on me and the whole experience was excellent! More

by 76eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Nieves
Report | Print
Apr 19, 2021 -

McGrath Honda of Elgin responded

76eagle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda.

April 15, 2021

Easy scheduling. Quick response. Friendly service. Prompt service. Easy checkout. Comfortable waiting area. Professional explanation. Quote options for future repairs. Complimentary car wash. Overall outstan More

by hollyrpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
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Apr 17, 2021 -

McGrath Honda of Elgin responded

Hi Hollyrpayne, thank you so much for your positive comments about Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2021

Have been taking my odyssey here and now my Honda CR-V and all the service advisors have always been very professional, friendly and seem very knowledgeable. More

by whale.suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Nieves
Report | Print
Apr 17, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2021

Kyle was great. Very friendly and I really felt like he was genuinely interested in helping find the right car for me. Highly recommend him and everyone else. More

by Gina15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Domaszewski, Kyle Cole
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Apr 19, 2021 -

McGrath Honda of Elgin responded

Hi Gina15, thank you so much for your positive comments about Mcgrath Honda! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

When I called about my car’s problem they were able to schedule an appointment on the same day. The service department responded quickly to my questions More

by lvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Pena
Report | Print
Apr 15, 2021 -

McGrath Honda of Elgin responded

Lvarela, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

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