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McGrath Honda of Elgin
Elgin, IL
2,077 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,077 reviews
May 01, 2021
The Honda I went to was very clean and awesome to me personally. They went above and beyond to meet my expectations and to help me find my perfect car. personally. They went above and beyond to meet my expectations and to help me find my perfect car. More
by PriscillaK
Employees Worked With
Ray Wolski, Alan De La Paz
April 29, 2021
The service at McGrath has been personalized and excellent since I started with my first McGrath Honda in 1997. That is why I jus bought by 2021 CRV at McGrath. Jerry Nepperman in the service is my excellent since I started with my first McGrath Honda in 1997. That is why I jus bought by 2021 CRV at McGrath. Jerry Nepperman in the service is my guy to go to0. Sheki Buba was excellent and very accommodating with the purchasing of the new CRV. More
by davevern
Employees Worked With
Other Employees :
Jerry Nepperman big reason to keep coming back., Greg Domaszewski, Dan McCormick, Bruce Breckenfelder
April 28, 2021
Took longer than expected but there was a computer issue. I was compensated for my extra time which was unexpected. Thanks! Service was friendly and professional. I was compensated for my extra time which was unexpected. Thanks! Service was friendly and professional. More
by odiseus
Employees Worked With
guillermo
April 27, 2021
Our salesman Sheki Biba was excellent. Knowledgeable, friendly, energetic, honest, just an overall pleasurable experience. McGrath Honda has a top shelf dealership making it very accommodating, to those friendly, energetic, honest, just an overall pleasurable experience. McGrath Honda has a top shelf dealership making it very accommodating, to those looking to purchase a vehicle. Nothing even close to being negative. More
by rpsyre
Employees Worked With
April 26, 2021
Great service and product knowledge . Omar did a great job of listening to my needs and helping me to make the right decision for my needs job of listening to my needs and helping me to make the right decision for my needs More
by mulcahymm
Employees Worked With
Bruce Breckenfelder, Omar Munoz
April 26, 2021
I wish I could give 0 stars. At the time I went to this I wish I could give 0 stars. At the time I went to this dealership I was just turning 19 I was looking for a way to treat myself during a time of cr I wish I could give 0 stars. At the time I went to this dealership I was just turning 19 I was looking for a way to treat myself during a time of crisis. My parents weren't in my life so I went looking for a car. I went to this car lot looking for a Chrysler 300s that they can showed on the website and was for a reasonable price. I talked to a dealer and told them I was looking to buy that car but all of a sudden the car wasn't there anymore. I tried to leave the dealership but the dealer assured me I'd find a car I'd like and brought me a car that I immediately fell in love with. I asked the dealer I was talking to for the car facts and I kept getting the Run around like they didn't exist, I then asked the dealer I was working with was there any prior accidents or anything I should worry about and the dealer said no. I asked a dealer that I wasn't working with to pull up the carfax on the car not telling him I was looking to buy it and the car had been through 4 accidents and the car was horribly damaged. It drove nicely there wasn't anything I could find wrong with the car. At least until I paid for it and left. Every time I got in the car the odometer would sky rocket as if the car was adding miles even when it was parked. The next day after the check engine light came on I called the dealership and they told me no refunds and me living in Chicago they said the tow cost would be over 400 dollars. I later found out that the odometer and the lights on the car were reset to appear like the car was perfect but it was all a lie I finally got the car towed to the dealership 3 weeks after purchase and I was told I had to pay over 2500 dollars to repair the car via dealership . The car ended up being so much of a head ache I had to get rid of it. I would never recommend this dealership if you are looking for a car DO NOT GO TO THIS DEALERSHIP. More
by Joshua
April 25, 2021
Nico stayed with the problem all the way until it was resolved. He and the service tech had never seen this kind of problem before but, through great effort figured it out and solved it. Job well done resolved. He and the service tech had never seen this kind of problem before but, through great effort figured it out and solved it. Job well done More
by Csingle960
Employees Worked With
Nico
April 25, 2021
Jason was excellent. From my initial phone conversation to set up my appointment, to walking me to my vehicle and even taking the number card from my car, he did an excellent job. I will continue to use y to set up my appointment, to walking me to my vehicle and even taking the number card from my car, he did an excellent job. I will continue to use your service department. They do a great job. Thanks again! More
by wharkin
Employees Worked With
Jason
April 25, 2021
As Usual...Jerry was AWESOME.Jerry always takes time to As Usual...Jerry was AWESOME. Jerry always takes time to ensure I'm well informed about the services being done. I always recommend my friends and As Usual...Jerry was AWESOME. Jerry always takes time to ensure I'm well informed about the services being done. I always recommend my friends and family to go to McGrath Honda. More
by anelr2k
Employees Worked With
Jerry!!!! :), Bruce Breckenfelder
April 24, 2021
The service was great. This was my first time being serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided a loaner for the day. More
by jankees
Employees Worked With
Riyhann Priester
