McGrath City Honda

My wife and I visited McGrath City Honda to look at a used car that we had identified online. Soon after we walked in the door we were paired up with a salesman- Marcus Lozano. Marcus wasted no time and used car that we had identified online. Soon after we walked in the door we were paired up with a salesman- Marcus Lozano. Marcus wasted no time and immediately began to make us a priority. He was outstanding in reviewing the car, answering our questions and making sure we had a great first visit experience. Marcus was extremely knowledgable about the process, was not pushy and took the time to listen and provide solutions to our inquiries about the car. He ensured that we were comfortable throughout the process. Marcus even offered us lunch at Popeye's while we waited. Great customer service all around. Marcus introduced us to the general manager and finance reps, neither of them tried to oversell us on anything! It was a breath of fresh air when they supported and worked with us when we picked the final options on the final offer and bill of sale. It was not about their agenda! Friendly, honest and customer focused is the best way to describe Marcus and the entire team. Marcus Lozano's work is rated Five Stars- Job well done! I have been to a number of car dealerships and this is the best McGrath is one of the best car dealerships in Chicago and surrounding surburbs! I would recommend this dealership and wouldn't hesitate buying from McGrath again! More

Great fast service. Comfortable waiting room. Good follow-up. Easy to get appointment online. Easy check in. Comfortable waiting room. Good follow-up. Easy to get appointment online. Easy check in. More

The service department is very efficient and very helpful. Just be aware that all service departments try to over sell things your car really doesn’t need. helpful. Just be aware that all service departments try to over sell things your car really doesn’t need. More

The dealer is at location easy to find with prepared and polite staff. The waiting time when service is needed is reasonable. polite staff. The waiting time when service is needed is reasonable. More

The service at this dealer is amazing! Bill Miller is the best service rep in the business!!! Bill Miller is the best service rep in the business!!! More

Great customer service all around, salesperson was very knowledgeable, as was the finance representative. Will definitely be recommending Marcus Lozano to others. knowledgeable, as was the finance representative. Will definitely be recommending Marcus Lozano to others. More

This dealer have excellent customer services. The adviser Bill he was wonderful. i will come back The adviser Bill he was wonderful. i will come back More

I ask them to check my tire pressure and I got my car back with the tire pressure still on you guys check only your convenience not my thank you back with the tire pressure still on you guys check only your convenience not my thank you More

Jeremy and Alexis were extremely helpful and some of the nicest people I have ever worked with. They truly went above and beyond helping me when I needed it. nicest people I have ever worked with. They truly went above and beyond helping me when I needed it. More

They are the best from all dealer nice people and take talk nice and very friendly and they give best deal in whole chicago land talk nice and very friendly and they give best deal in whole chicago land More