
McGrath City Honda
Chicago, IL
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Great customer service John Serritella helped me get approved for a vehicle and went to great lengths to make sure I was satisfied and happy couldn't believe that after been John Serritella helped me get approved for a vehicle and went to great lengths to make sure I was satisfied and happy couldn't believe that after been to many dealers and failed I came to them and they treated me like family !!! Great company with great employees who care More
Helpful and Honest I recently bought a car from this dealer and worked with John Serritella. At no time did I feel pressure to buy a car nor did he make me feel as if I I recently bought a car from this dealer and worked with John Serritella. At no time did I feel pressure to buy a car nor did he make me feel as if I was wasting his time. He was up front and honest with all of my options and help me select the best one for me and my family. I definitely would go back just to do business with him again. 5 star quality for sure. More
Great Experience! Great experience at McGrath City Honda Chicago. I highly recommend John Serritella. He was very knowledgable, honest and professional. He answered all Great experience at McGrath City Honda Chicago. I highly recommend John Serritella. He was very knowledgable, honest and professional. He answered all my questions and treated me like family. More
Excellent Customer Service John Serritella made it a great experience for me :) Dariusz Marcin was highly experience and professional. However, 2 years later when I needed John Serritella made it a great experience for me :) Dariusz Marcin was highly experience and professional. However, 2 years later when I needed help Johns help me with my warranty concerns and I appreciate to be treated with kindness and speak to people with good manners. All honesty I did not catch the phone operator's name but she was very help full and nice. please and thank you More
Great service This is a great location and I have a great experience. Everyone is extremely helpful and friendly. The service was great and I was able to get more d This is a great location and I have a great experience. Everyone is extremely helpful and friendly. The service was great and I was able to get more detail on the service of my car. More
experience at dealership i was very impressed with this dealership as soon as i walked in the door customer service was on point very friendly and helpful.very clean environme i was very impressed with this dealership as soon as i walked in the door customer service was on point very friendly and helpful.very clean environment .the manager john seritella was great ! More
Attentive and genuine service While not being overbearing, the team at McGrath City Honda is attentive. I must admit, I was a fairly easy customer this time around. I knew exactly While not being overbearing, the team at McGrath City Honda is attentive. I must admit, I was a fairly easy customer this time around. I knew exactly what I was looking for. After fielding some well thought out questions, I wasn't pushed or pulled in any direction unnecessarily. That being said, whenever I needed something, every team member was there to assist me. Conversations stopped, eyes met with an open expression. A very refreshing experience and not one I regret at all. I highly recommend Elba, James, John, Tony, and the whole team at McGrath City Honda More
Excellent customer service Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process eas Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process easy and were very knowledgable. Definitely recommend this team to anyone looking to buy a Honda. More
Excellent Salesman The sales team at McGrath City Honda was terrific. They were very helpful and clear when explaining the terms of sale. I feel confident that I made a The sales team at McGrath City Honda was terrific. They were very helpful and clear when explaining the terms of sale. I feel confident that I made a great choice when choosing to buy from McGrath City Honda and will recommend them to others who are looking to buy a clean, affordable car. More
All Business We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. They were honest and did not play games with us like other dealerships! They were further but for the service and price, I would make the drive again! Thanks Elba and James! More