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McGrath City Honda

Chicago, IL

4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

September 29, 2017

Great customer service John Serritella helped me get approved for a vehicle and went to great lengths to make sure I was satisfied and happy couldn't believe that after been More

by Carguy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with their overall experience. We look forward to working with you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Helpful and Honest I recently bought a car from this dealer and worked with John Serritella. At no time did I feel pressure to buy a car nor did he make me feel as if I More

by Donna Chiordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great Experience! Great experience at McGrath City Honda Chicago. I highly recommend John Serritella. He was very knowledgable, honest and professional. He answered all More

by cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Excellent Customer Service John Serritella made it a great experience for me :) Dariusz Marcin was highly experience and professional. However, 2 years later when I needed More

by rberven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Thank you for the marvelous review. I am pleased to hear our team could provide you with an overall positive experience. Don't hesitate to contact us if there is anything else we can do for you. Take care! Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great service This is a great location and I have a great experience. Everyone is extremely helpful and friendly. The service was great and I was able to get more d More

by Lauren C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
Oct 04, 2017 -

McGrath City Honda responded

Lauren, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to working with you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

experience at dealership i was very impressed with this dealership as soon as i walked in the door customer service was on point very friendly and helpful.very clean environme More

by pascentenatalie123
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande
Oct 04, 2017 -

McGrath City Honda responded

Thank you for the great review! I am happy to hear our team could provide you with a 5-star experience. See you next time! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 27, 2017

Attentive and genuine service While not being overbearing, the team at McGrath City Honda is attentive. I must admit, I was a fairly easy customer this time around. I knew exactly More

by jcarterw2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - Finance, James Williams, Elba Millares
Sep 29, 2017 -

McGrath City Honda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 26, 2017

Excellent customer service Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process eas More

by Latta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer Fakhoury, Jason Lozada
Sep 26, 2017 -

McGrath City Honda responded

Thank you for taking a moment to leave this fantastic review. Congratulations on your new Honda Pilot! We strive to provide each of our guests with an outstanding experience and I am thrilled to hear Jason and John could do just that. We appreciate your recommendation and look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 26, 2017

Excellent Salesman The sales team at McGrath City Honda was terrific. They were very helpful and clear when explaining the terms of sale. I feel confident that I made a More

by AHaritos10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Doppelt, James Williams
Sep 29, 2017 -

McGrath City Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 23, 2017

All Business We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. More

by Paynete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Williams and Elba Miles
Sep 26, 2017 -

McGrath City Honda responded

Thank you for this fantastic review. I am happy to hear Elba and James could provide you with such an excellent car buying experience. If you need anything else, please don't hesitate to contact us. Happy driving! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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