McGrath City Honda

Outstanding Customer Service I recently purchased a certified pre-owned vehicle from McGrath City Honda and felt compelled to write this review! First, let me say I hate going to I recently purchased a certified pre-owned vehicle from McGrath City Honda and felt compelled to write this review! First, let me say I hate going to car dealers and have avoided such in the last 17 years. McGrath, however, and specifically Carl and Gilbert helped to change my opinion about this car dealer! I am a very particular customer who researches her vehicles thoroughly. I experienced very honest and clear communication at McGrath and felt no pressure whatsoever to purchase. Both Gilbert and Carl wanted to ensure I had good experience and got the right vehicle for me, with a fair price. I visited twice and find their customer service exceeded my expectations. After purchase, that same customer service continued. After waiting for a call to set up service, I called them and within hours received three phone calls to apologize that service hadn't reached out sooner and a guaranteed date to bring the vehicle in for the minor bumper repair they wrote into my purchase. In addition to this quick follow-up, they washed and detailed my car for me again!! Gilbert is kind, laid back, and a no-pressure salesperson - which we loved! Carl was easy to work with, quick, witty, and we loved his sense of humor. Add to all this the fact that I am driving a car I love and McGrath City Honda is a win-win!! More

Best auto purchase experience of my life I purchased a new Accord in May and it was easily the best auto purchase experience I have ever had. The salesman, the general sales manager, and the I purchased a new Accord in May and it was easily the best auto purchase experience I have ever had. The salesman, the general sales manager, and the finance manager were great people and super helpful. If you are looking to purchase a new or used vehicle, you will not be disappointed in the dealer. I can’t recommend it enough!! More

Great customer service These guys gave us great customer service and were very helpful with us on our purchase anyone looking a car come straight to these guys they are gre These guys gave us great customer service and were very helpful with us on our purchase anyone looking a car come straight to these guys they are great More

GREAT EXPERIENCE MY SALESMAN DAVE KAZARIAN IS ONE OF THE BEST SALESMAN I HAVE EVER MET HE MADE FEEL COMFORTABLE ABOUT PURCHASING A VEHICLE FROM McGRATH CITY HONDA HE W MY SALESMAN DAVE KAZARIAN IS ONE OF THE BEST SALESMAN I HAVE EVER MET HE MADE FEEL COMFORTABLE ABOUT PURCHASING A VEHICLE FROM McGRATH CITY HONDA HE WENT OVER ALL THE DETAILS PERFECTLY SHOWED ME SERVICE WORK THAT HAS BEEN DONE TO THE VEHICLE SHOWED ME CARFAX REPORT. IN ALL MY YEARS OF PURCHASING VEHICLES THIS WAS THE GREATEST EXPERIENCE I HAVE EVER HAD THIS GUY IS AMAZING. I WILL REFER ALL MY FRIENDS AND FAMILY TO SEE DAVE@MCGRATHCITY HONDA. More

Helpful and didn't try to up sell we felt James was genuinely helpful with his recommendations. We didn't feel taken advantage of, which was our initial fear. It was a pleasant experie we felt James was genuinely helpful with his recommendations. We didn't feel taken advantage of, which was our initial fear. It was a pleasant experience. More

Great customer service and reasonable prices I had McGrath City Honda perform the work on an airbag recall and got an oil change while I was there. They were professional, fast and courteous. Ver I had McGrath City Honda perform the work on an airbag recall and got an oil change while I was there. They were professional, fast and courteous. Very satisfied. More

Excellent Salesman!!!! Words cannot express the gratitude for Mr. James Williams one of your saleman and Mr. John Serritella in the Management Department. Both were very p Words cannot express the gratitude for Mr. James Williams one of your saleman and Mr. John Serritella in the Management Department. Both were very positive and helpful. Thanks a lot for the best experience of my life. More

Happy Customer. We Picked up a 2016 Nissan Rogue SL. Our Sales Rep Dave Kazarian was great. He took the time to answer all our questions, also provided us with de We Picked up a 2016 Nissan Rogue SL. Our Sales Rep Dave Kazarian was great. He took the time to answer all our questions, also provided us with detailed information on the vehicle. I would recommend Dave and the dealership to anyone looking for a new or used vehicle. More

Great place to buy a car Had a great experience there, no hassles, good price, very professional. Mr. Serritella and crew were very nice and had many options. Will tell friend Had a great experience there, no hassles, good price, very professional. Mr. Serritella and crew were very nice and had many options. Will tell friends to stop by when needing a vehical. Thank you. Mark k. More

If I Could Give John Serritella 6 Stars I Would!!! I would recommend to my friends and family to see John Serritella at McGrath City Honda. John is very professional and goes out of his way to make you I would recommend to my friends and family to see John Serritella at McGrath City Honda. John is very professional and goes out of his way to make you feel like family and not just another sale. I didn't feel rushed and he answered all my questions. McGrath City Honda, is the only place I will go to buy my next car and I will be looking for John to help me out again. Just a great experience overall. More