Back

McGrath City Honda

Chicago, IL

4.4
782 Reviews
Contact Dealership

6720 West Grand Avenue

Chicago, IL

60707

Directions

By Type

Showing 782 reviews

November 27, 2017

No return phone call This place will NOT return my phone calls. I believe there may have been a mistake made with my finance paperwork and I have been leaving voicemails f More

by AngelJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien J Gonzalez
Dec 01, 2017 -

McGrath City Honda responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. Please contact me at your earliest convenience. Sincerely, Dana Grande, dgrande@mcgrathcity.com, 773-836-3904 - Client Relations Manager

November 25, 2017

No customer loyalty They s9old the car I put a deposit on while they were running credit, sold it the night before I was scheduled to come in at 9am when they open. Hor More

by Blair
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Who ever the manager was that told him to sell the car., John Kalajian
Dec 01, 2017 -

McGrath City Honda responded

Blair, I am sorry to hear about your unsatisfactory experience with our dealership. That is not the type of experience we seek to provide. I would appreciate the opportunity to discuss this issue with you. Please contact me at your earliest convenience. Sincerely, Dana Grande, dgrande@mcgrathcity.com, 773-836-3904 - Client Relations Manager

November 19, 2017

Love my car! I had a great experience buying my first car. Juan Cruz was so helpful and friendly, did not hesitate to answer all of our questions. Strives to give More

by Vruiz39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

McGrath City Honda responded

Thank you for the amazing review! Juan is a key member of our team and he will be thrilled to hear he could provide you with such an excellent car buying experience. Please don't hesitate to contact us if you need assistance with anything else. Enjoy your new ride! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 16, 2017

My son was right 🌝 My son had told me to visit McGrath since I was thinking of getting a new CRV and his experience with this dealership wonderful. I’m so glad I listene More

by Poupee216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Halloran-General Manager
Nov 17, 2017 -

McGrath City Honda responded

Thank you for the great review, Poupee. Congratulations on your new vehicle! It is great to hear our team could provide you with an excellent experience. We appreciate building customer relationships and we truly value your business. We look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 14, 2017

New car shopping Went in looking to buy my first new car, and my salesperson, Ryszard Choroszy, went the extra mile to make sure I was comfortable, and explained every More

by Th11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

McGrath City Honda responded

Thanks for sharing this fantastic review! I can't tell you how happy I am that our Ryszard was able to provide you with a 5-star experience. If there is anything else that you may need, please don't hesitate to give us a call. Enjoy your new vehicle! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 12, 2017

Buy a new honda Great experience juan cruz help me the max together with alberto perales great service definitely will recommend anyone go ask for juan cruz he will h More

by jjaime1568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Perales
Nov 13, 2017 -

McGrath City Honda responded

Thank you for the great review. We are happy to hear everything went well for you. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 10, 2017

Outstanding Customer Service Outstanding service and care from John, can't say enough about his professionalism and customer care. The moment we walked in, he welcomed us and made More

by Aleena&greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kalajian
Nov 13, 2017 -

McGrath City Honda responded

Thanks so much for your feedback, Aleena and Greg. It is great to hear John could provide you with an excellent experience. We appreciate building customer relationships and we truly value your business. We look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 04, 2017

Used car shopping Muy buena la atención excelente servicio y en mi idioma se los recomiendo ampliamente pregunten por Juan cruz el me atendio compre un honda 2014 crv c More

by Guallpa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Great to work with! Dave was excellent to work with. Very honest and willing to work you without pressuring you. He was more than willing to get me all the information I More

by Pkraft88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2017 -

McGrath City Honda responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with us. If there is anything else we can do for you just give us a call. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 03, 2017

Tire light and regular service. Every time I come in for service it’s made as simple as possible. The staff is friendly and knowledgeable. Ali makes it’s so easy. Recommend sto More

by Aperez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Nov 13, 2017 -

McGrath City Honda responded

Thank you for the wonderful review and recommendation. Ali is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. If you need anything else in the future, please feel free to come back and visit us anytime. We hope to see you back in again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

...
55
...