McGrath City Honda

Great customer service especially from Manager Marcus Lozano and Sales Rep. Jose Perez. Very honest gentlemen Lozano and Sales Rep. Jose Perez. Very honest gentlemen More

Another amazing experience purchasing a Honda from McGrath City Honda. This time a 2024 Honda Ridgeline. Special thanks sales team Ray and Marcus and everyone involved for making it happen. Thank You McGrath City Honda. This time a 2024 Honda Ridgeline. Special thanks sales team Ray and Marcus and everyone involved for making it happen. Thank You. I’m rating my experience at A++. Nice facility, good coffee and Wi-Fi. Friendly, knowledgeable and always willing to help staff in all departments. Like the commercial says “ When you do the math you will choose McGrath “ but remember to ask for Ray and Marcus at sales when purchasing your next new Honda. More

Service is worse: takes longer, increased waiting time, they don’t wash the car, they don’t provide courtesy transportation as before. Very disappointing after 7 plus years of being a customer they don’t wash the car, they don’t provide courtesy transportation as before. Very disappointing after 7 plus years of being a customer More

My car was repaired in a timely manner. Also I was grateful to get a ride to and from home since I was unable to obtain one. Please with the repair on my car. Also I was grateful to get a ride to and from home since I was unable to obtain one. Please with the repair on my car. More

I have been a customer for the past 25 years . Great service on all fronts, I will continue to be a customer. Great service on all fronts, I will continue to be a customer. More

Humbert in Service had me in and out of service quickly, efficiently and satisfied. Very fast customer service! efficiently and satisfied. Very fast customer service! More

Marcus Lozano was outstanding. Extremely knowledgeable. Kind and Empathetic. The finance department worked with me. I would recommend the dealership and especially Marcus. Extremely knowledgeable. Kind and Empathetic. The finance department worked with me. I would recommend the dealership and especially Marcus. More

This service department is the worst! ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and cha ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and charged her when she wasn't suppose to be charge a penny for any of this. He added charges to her bill without her consent. I called the location to speak to JEREMY SANCHEZ and it's been two days and still haven't heard back from him. STAY AWAY FROM THIS LOCATION THEY ONLY CARE ABOUT MAKING MONEY IN THEIR OWN POCKETS AND NOT IN THE BEST INTEREST OF THE CUSTOMER! I spoke to ALFONSO and he lied and said she had agreed which she didn't. He was the one who tried to charge her the entire process when he knows he wasn’t suppose to. This isn’t the first time they try to charge her when she should not pay anything for 2 years! Worst location to visit please stay away. I will be filing a formal complaint! Update: 2/13/24 I waited over 24 hours for a call from the Sales manager JEREMY and now also the General Manager LUIS and I have not heard back. It seems as though sales stats are more important than the customer service they offer. They really do not care whatsoever about the customers nor the service they provide. PLEASE AVOID THIS PLACE AT ALL COST! More

Perfect experience with Marcus Lozano, highly recommend! Very helpful, knowledgeable and kind the entire way through. Very helpful, knowledgeable and kind the entire way through. More

Had a great experience buying a Ridgeline. Marcus in sales is a solid guy who knows his stuff. Would definitely recommend. Marcus in sales is a solid guy who knows his stuff. Would definitely recommend. More