McGrath City Honda

Devin Miller was excellent! He was very helpful and made sure I understood everything. He even took a call with my husband to make clear what issues the car was having. sure I understood everything. He even took a call with my husband to make clear what issues the car was having. More

Never received a call when my car was done. When I picked it up, the same warning lights that I brought it in for were still on. Had to turn around and bring it right back. Then when I picked it up again the it up, the same warning lights that I brought it in for were still on. Had to turn around and bring it right back. Then when I picked it up again they stained one of my leather seats, so now I have to bring it in again. I wasn't even offered a discount for all the issues. More

Waited 4 hours for an oil change and tire rotation. Terrible service I definitely don’t recommend this place Terrible service I definitely don’t recommend this place More

The interner manager Clara gave false commitment. Lots of hidden charges. Wastage of my time hidden charges. Wastage of my time More

Efficient, cordial, and very helpful in regards to what I came in for . Answered and doubts or questions I had. came in for . Answered and doubts or questions I had. More

My experience for over a year now has been great. Great Customer Service~Bill is awesome!!! Customer Service~Bill is awesome!!! More

I love the service, and how I was treated as a customer. The person who helped me was very gentle and even helped me by sending me in Uber to home and that way I didn’t have to wait all the time there. I re The person who helped me was very gentle and even helped me by sending me in Uber to home and that way I didn’t have to wait all the time there. I really appreciate his attention. More

Every time I visit Honda, all the staff treat you super well and a 5-star service. well and a 5-star service. More

McGrath City Honda is the best until your car starts to have issues. I bought a honda 2019 pilot from McGrath. Currently, there is a recall on it; they couldn't fix it the same day and asked me to come ba have issues. I bought a honda 2019 pilot from McGrath. Currently, there is a recall on it; they couldn't fix it the same day and asked me to come back two days later. I asked for a loaner; they said they didn't have it. I had no choice but took an uber home. We had to cancel all kinds of plans because we don't have a car. I couldn't give my daughters a ride to school because I couldn't drive to work. Now 3 days into the saga, they told me hopefully tomorrow. I asked for a rental or uber ride for my daughter to go to school. No one from McGrath City Honda calls me back or even took my call. This is a defect from Honda through no fault of our own but yet caused us grieves and financial loss. Never buy Honda again. Beware of doing business with this dealership. They are unethical and dishonest.. What a nasty and dishonest dealership...should have brought a Toyota. That's what everyone told me to do. I will share my experience with all my friends and relatives so they don't hop there. I am contacting the BBB to share my worst experience. More