
McGrath City Honda
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 775 reviews
There’s three reasons why I shop at McGrath Honda. The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I thin The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I think he made a fair deal for Honda and gave me a great deal in the process. third and last but not least Bill Miller in-service. He takes care of me the best and I wouldn’t deal with anybody else’s service but him. 10 out of 10 with Bill’s professionalism and knowledge. More
UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the workers actively ignore you and even make fun of you (I heard one of them say "go see what she wants, she looks pissed"). Then there's always something wrong with getting a *simple* service done. Want a car wash? Tough luck, everything is broken. Want an oil change? It's a three hour wait with no empathy in sight. Made an appointment online? What appointment? It's first come first serve without a heads up until you realize you have to break your schedule when you get there. Above all else, it's the crude, unmannered attitude in the air that everybody's sniffing. Just don't bother unless you have patience of steel. And don't leave any "sorry about this" reply because if you know better, you would do better. And you do know the service is crap. More
Great attention to details and timeliness. All work and costs were communicated prior to being performed. All work and costs were communicated prior to being performed. More
Luis, and Marcus Lozano, thank you for your wonderful service, also thank you for making my dream come true with my car I love it. Excellent staff i’am forever grateful. service, also thank you for making my dream come true with my car I love it. Excellent staff i’am forever grateful. More
5 stars for Marcus Lozano and the team at McGrath City Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at Mc Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at McGrath City Honda as I had purchased our two Hondas from there (2009 and 2016). I found my dream car on their website newly listed (2019 Honda Fit with 14K miles) and I was able to schedule a test drive the very next evening. Marcus was patient and very knowledgeable about what we needed. He allowed my husband and I to test drive the vehicle separately because we had our little guy with us. All paperwork and pricing was very fair and clear. The finance department stayed late and so did Marcus just to make sure we were able to close on the deal and drive our new-to-us car home. This is the only place I would shop for a Honda. Thank you Marcus and McGrath City Honda! We are customers for life. More
They kept it very professional. The customer service was also very great. I would go back for any of my service needs. The customer service was also very great. I would go back for any of my service needs. More
They did not charge extra during the post pandemic auto shortages. I got the car i wanted. It was a pleasant experience. shortages. I got the car i wanted. It was a pleasant experience. More