McGrath City Honda
Chicago, IL
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You said you did the car in 3 hours, you charged me $1000 and you did nothing. Do not use this service because the service manager is a total liar and ripping people off. And you laugh like you're kidding. S and you did nothing. Do not use this service because the service manager is a total liar and ripping people off. And you laugh like you're kidding. Since I did not see the car without paying the money, I could not see the problem with my car. You want another $1400 besides the money you took from me. And you're laughing when you say it. When I got there, I showed the lights and you said it will be ok after the amount I paid. Service workers broke my working front camera and took $1000. You did not do justice to the money I paid. More
Ive been customer for many years. My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe how long this has taken. I demanding that this claim gets taken care of right away. Jeremy, Hasan, Diana from customer relations are aware of my issues. More
There’s three reasons why I shop at McGrath Honda. The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I thin The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I think he made a fair deal for Honda and gave me a great deal in the process. third and last but not least Bill Miller in-service. He takes care of me the best and I wouldn’t deal with anybody else’s service but him. 10 out of 10 with Bill’s professionalism and knowledge. More
UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the workers actively ignore you and even make fun of you (I heard one of them say "go see what she wants, she looks pissed"). Then there's always something wrong with getting a *simple* service done. Want a car wash? Tough luck, everything is broken. Want an oil change? It's a three hour wait with no empathy in sight. Made an appointment online? What appointment? It's first come first serve without a heads up until you realize you have to break your schedule when you get there. Above all else, it's the crude, unmannered attitude in the air that everybody's sniffing. Just don't bother unless you have patience of steel. And don't leave any "sorry about this" reply because if you know better, you would do better. And you do know the service is crap. More