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McGovern Chrysler Jeep Dodge Ram
Newton, MA
772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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772 Reviews of McGovern Chrysler Jeep Dodge Ram
July 02, 2025
In brief, do NOT buy a car here. I test drove one of their cars, committed to purchasing it, signed all the contracts and the dealership signed the title over to me. I wired them I test drove one of their cars, committed to purchasing it, signed all the contracts and the dealership signed the title over to me. I wired them the full payment the following morning. After that there was ZERO communication with me. I had to call every day for an update. They were rude and nasty to me over the phone whenever I asked a question. Eventually I was told that the car had not been inspected before they sold it to me but they would put it through the shop and I could pick it up at the end of the week. On Friday I found out the car (I had already purchased) needed significant work at a Ford dealer. They sent the car over to the dealer and again there was no communication to me. I reached out to the Ford dealer and was told that the car would be ready in a few days. Next thing I know the dealership was calling me saying they had to refund my money with no explanation of why. They sent me a check and voided the sale. A few days later the car was for sale again! I don’t know what kind of games they’re playing but it’s absolutely NOT WORTH YOUR TIME. Do not go here, do not buy a car here. I don’t know what they’re going to do with the title they signed over to me but their business is shady at best. More
by BC
Employees Worked With
Rick Leiger
July 02, 2025
Wilson was terrific! He’s very knowledgeable and helpful. We’ve now bought two Jeeps from him at McGovern Chrysler Jeep Dodge Ram. When it’s time for a third we will be b He’s very knowledgeable and helpful. We’ve now bought two Jeeps from him at McGovern Chrysler Jeep Dodge Ram. When it’s time for a third we will be back! More
by Clover
Employees Worked With
Wilson Stephens
June 27, 2025
Always great service! Everyone is super friendly and helpful. My Jeep is always ready before the promised time and it’s a pleasure to work with McGovern Everyone is super friendly and helpful. My Jeep is always ready before the promised time and it’s a pleasure to work with McGovern More
by alissa
Employees Worked With
Garret
June 23, 2025
McGovern Chrysler Jeep Dodge is a top-notch dealership, my local Jeep dealership could not do the repair that I needed, McGovern took care of it quickly and efficiently. I highly recommend their parts and my local Jeep dealership could not do the repair that I needed, McGovern took care of it quickly and efficiently. I highly recommend their parts and service department. More
by mikeho58
Employees Worked With
Garret
June 20, 2025
After not having the needed parts in stock, the customer service team was very accommodating and worked with my schedule to find an early morning slot for a few days later. service team was very accommodating and worked with my schedule to find an early morning slot for a few days later. More
by FA
Employees Worked With
Ken
June 20, 2025
Excellent customer service, excellent management and always I have an excellent experience when I take my car there. I have a peace of mind after I left the place. I recommend 100%. always I have an excellent experience when I take my car there. I have a peace of mind after I left the place. I recommend 100%. More
by monicagonzalez
Employees Worked With
Frank Real
