McGovern Chrysler Jeep Dodge Ram
Newton, MA
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818 Reviews of McGovern Chrysler Jeep Dodge Ram
The staff and the sales person Wilson was a tentative to my vehicle needs and walk me through the whole process. I’ve been to many dealers with this place will get my repeat business and will recommend a fa my vehicle needs and walk me through the whole process. I’ve been to many dealers with this place will get my repeat business and will recommend a family and friends. More
Hands down best buying expierence I’ve ever had . Max was the best sales manager I’ve ever dealt with . My third ram and I’ll never buy anywhere else from now on Max was the best sales manager I’ve ever dealt with . My third ram and I’ll never buy anywhere else from now on More
They pulled a bait and switch on me. Told me a repair was covered under warranty and then sent me an $8000 estimate for the repair and claimed they made a mistake and didn’t know what h Told me a repair was covered under warranty and then sent me an $8000 estimate for the repair and claimed they made a mistake and didn’t know what happened. More
Ken was a pleasure to work with. He kept me updated on the status of my car repair. When I went to pick it up , it felt like I was driving away in a new car. He kept me updated on the status of my car repair. When I went to pick it up , it felt like I was driving away in a new car. More
After going back and fourth with McGovern we finally reached a deal. At closing I was originally told that besides the down payment I wouldn’t have to pay anything. Else. They lied, I ended up paying fi reached a deal. At closing I was originally told that besides the down payment I wouldn’t have to pay anything. Else. They lied, I ended up paying first months payment which they specifically told me I wouldn’t. I was so fed up with the whole process I just agreed and signed. Then, I was told that my lease on my jeep was “all in” for the monthly figure I agreed to. Not true, I now still have to pay additional taxes which they 100% told me wasn’t going to be the case. They lied right to my face. STAY AWAY. This dealership is the furthest thing from honest. More
Excellent customer service Kevin was very very helpful and knowledgeable the whole experience was great All the employees were great and professional but Kevin definitely made your dealership shine thank and knowledgeable the whole experience was great All the employees were great and professional but Kevin definitely made your dealership shine thank you for being so customer oriented always refer to everyone More
I had a very disappointing experience with this dealership’s service department. Staff were condescending and dismissive when I asked questions, and they came across as inattentive and unresponsive dealership’s service department. Staff were condescending and dismissive when I asked questions, and they came across as inattentive and unresponsive throughout the process. Rather than taking my concerns seriously, they brushed them off and even blamed the manufacturer instead of addressing the actual issue with my Jeep. Overall, I left feeling unheard and frustrated. I would not recommend this service center to anyone looking for honest, attentive customer care. More


