McFarland KIA

Didn’t deal with Haley Milton, but great experience with Travis. Went out of his way to find the vehicle I was looking for, had it delivered to his dealership and was very responsive and informative through Travis. Went out of his way to find the vehicle I was looking for, had it delivered to his dealership and was very responsive and informative throughout the process. More

Nick was wonderful. A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options and make a decision. He was not pushy and I did not feel pressured at all. Pollini was great as well and very informative. My only complaint was around some confusion with the timeframe for getting insurance on the vehicle. I think Nick may have accidentally given me the wrong information at first, but he handled it professionally and tried to clear it up. What bothered me more was when another staff member, who I had not interacted with at all during my time there, jumped into the conversation while Nick was trying to explain and apologize. I do not know this person’s name or what their role is. He did not introduce himself to me or come off very friendly. He seemed focused only on making the point that I could not leave with the vehicle until it had insurance. He kept interrupting and cutting Nick off to the point that Nick couldn't finish a sentence. Nick handled it very well and stayed professional, but I did not like the way that interaction came across or how Nick seemed to be treated in that moment. More

Very friendly people, Nathan really put me at easy during the purchase! Nathan was able to answer all my questions and I enjoyed the experience! the purchase! Nathan was able to answer all my questions and I enjoyed the experience! More

Excellent dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. The whole purchase process was very easy and straightforward. I would highly recommend this dealership. More

All was very pleasant with with everyone Very knowledgeable and direct Was not our frist time with Agatha and we will be very pleased to use her in the future knowledgeable and direct Was not our frist time with Agatha and we will be very pleased to use her in the future More

Was disappointed that I didn't get my second oil change that comes with it by a few months. I didn't have enough mileage on the car! that comes with it by a few months. I didn't have enough mileage on the car! More

Hayley was very helpful and knowledgeable. It was a pleasure to work with her. She listened then helped It was a pleasure to work with her. She listened then helped More

The visit went very smoothly serviced my vehicle in the appropriate time they recommended. Haley was very pleasant also a appropriate time they recommended. Haley was very pleasant also a More

Agata was extremely helpful in process of identifying and sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, i sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, it was a quick and efficient experience. More