Pollini Reed

Nick was wonderful. A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options and make a decision. He was not pushy and I did not feel pressured at all. Pollini was great as well and very informative. My only complaint was around some confusion with the timeframe for getting insurance on the vehicle. I think Nick may have accidentally given me the wrong information at first, but he handled it professionally and tried to clear it up. What bothered me more was when another staff member, who I had not interacted with at all during my time there, jumped into the conversation while Nick was trying to explain and apologize. I do not know this person’s name or what their role is. He did not introduce himself to me or come off very friendly. He seemed focused only on making the point that I could not leave with the vehicle until it had insurance. He kept interrupting and cutting Nick off to the point that Nick couldn't finish a sentence. Nick handled it very well and stayed professional, but I did not like the way that interaction came across or how Nick seemed to be treated in that moment. More

by tom_venhaus Verified Customer Verified Customer

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Very friendly people, Nathan really put me at easy during the purchase! Nathan was able to answer all my questions and I enjoyed the experience! the purchase! Nathan was able to answer all my questions and I enjoyed the experience! More

by larrybucyk Verified Customer Verified Customer

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Agata was extremely helpful in process of identifying and sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, i sourcing the vehicle I wanted. The vehicle was delivered clean, and Agata walked me through all the new tech. Between Agata and Pollini in Finance, it was a quick and efficient experience. More

by JohnnyLu Verified Customer Verified Customer

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I was comfortable with the sales and finance department. They helped me through the difficult process of purchasing a new vehicle with a trade in, financing and registration. They helped me through the difficult process of purchasing a new vehicle with a trade in, financing and registration. More

by rsl.hodge Verified Customer Verified Customer

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Awesome service, fast and friendly. Everything was clearly explained to me and while we moved quickly I did not feel rushed at all. Everything was clearly explained to me and while we moved quickly I did not feel rushed at all. More

by jbeau0416 Verified Customer Verified Customer

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Nicholas knew everything about the Kia priduct. He was non pressuring and approachable. Highly recommend! He was non pressuring and approachable. Highly recommend! More

by kwheeler4 Verified Customer Verified Customer

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Bought used car with 30k miles that claimed to have replaced brake pads and rotors. Car shakes violently on braking- can only be rotors. Feel like i was sold xx replaced brake pads and rotors. Car shakes violently on braking- can only be rotors. Feel like i was sold xx More

by jscoughlin Verified Customer Verified Customer

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Very smooth, frank, and helpful! I was so pleased to be able to work with Agata and Matt in particular! I was so pleased to be able to work with Agata and Matt in particular! More

by gftry5 Verified Customer Verified Customer

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Nate was great and a good worker. Very helpful. Everyone was nice. Got me the loan at the price I wanted and I love my new vegicle Very helpful. Everyone was nice. Got me the loan at the price I wanted and I love my new vegicle More

by spullino Verified Customer Verified Customer

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This is my 2nd purchase at this dealership. They make things so easy and take the time to answer all your questions. I would highly recommend! They make things so easy and take the time to answer all your questions. I would highly recommend! More

by Brittanyldupuis Verified Customer Verified Customer

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