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McCurley Chevrolet Cadillac
Pasco, WA
340 Reviews
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340 Reviews of McCurley Chevrolet Cadillac
August 07, 2017
Prompt and friendly greeting Without exception I am always greeted in a friendly manner whenever I enter the service department. Years ago I worked as a service advisor for a de Without exception I am always greeted in a friendly manner whenever I enter the service department. Years ago I worked as a service advisor for a dealership and realize how hectic things can become, however in this dealership the service people seem to always keep the friendly greetings which are so important. Should my service advisor be exceptionally busy, one of the other advisors offers to assist me; I appreciate that. More
by V-Sport
Employees Worked With
Nathan Sisk, Nathan Sisk
July 24, 2017
Great experience Took my Malibu in for a recall service and everyone I worked with very knowledgeable and helpful. Even got a nice car wash at no extra cost. Took my Malibu in for a recall service and everyone I worked with very knowledgeable and helpful. Even got a nice car wash at no extra cost. More
by JT1980
Employees Worked With
Geri , Holly Christensen
July 22, 2017
Excellent Service Department The wait was shorter than expected and they went above and beyond checking a couple of things that weren't on the schedule but we have been having off The wait was shorter than expected and they went above and beyond checking a couple of things that weren't on the schedule but we have been having off and on with the tech of the car. More
by eareater
Employees Worked With
Holly Christensen
July 12, 2017
Standard oil change Done in a timely manner This was my last free service for my 16 Silverado your rates are competitive with other similar services so I'll bring m Done in a timely manner This was my last free service for my 16 Silverado your rates are competitive with other similar services so I'll bring my vehicle back for scheduled maintenance Your staff is pleasant and professional and my vehicle was cleaner than I left it Thanks Jeff Salsbery More
by Jeff S
Employees Worked With
Jarred
June 29, 2017
Service Department is awful! My truck was taken to McCurley Chevrolet to repair the heated seat, passenger side. It took 3 different visits to the service department to actually g My truck was taken to McCurley Chevrolet to repair the heated seat, passenger side. It took 3 different visits to the service department to actually get the seat fixed. As I understand it, the service department would test the hardware that controlled the heater and because it checked out okay they did not actually test/replace the heating unit until the last visit. The service coordinators that handled the paperwork and communicated with me, could not explain why the repair was not completed or what was delaying the return of my truck. I finally had to deal directly with the service manger to get the seat fixed. The last service coordinator I worked with needs additional training on how to deal with a customer and answer questions accurately. More
by Customer #?
Employees Worked With
Service Coordinators, Service Department Manager
June 25, 2017
Made my buying experence very comfortable. Usually don't write reviews but McCurley dealership made my buying experience very pleasant. Our salesman was outstanding he made it very easy on our Usually don't write reviews but McCurley dealership made my buying experience very pleasant. Our salesman was outstanding he made it very easy on our purchase. More
by fish
Employees Worked With
Carlos Lopes, Carlos Lopez
June 19, 2017
Very good service Very friendly staff and answered all of my questions. I would recommend this dealership to anyone looking for a great car buying experience. Hands do Very friendly staff and answered all of my questions. I would recommend this dealership to anyone looking for a great car buying experience. Hands down the best! More
by Ryan13wsu
Employees Worked With
N/A
May 31, 2017
You want to buy a car McCurley is the STAR! I ordered a new Avalanche LTZ in 2008 and thought the experience was great. Then i bought a new 2014 Impala LTZ and was again super happy. Now I just I ordered a new Avalanche LTZ in 2008 and thought the experience was great. Then i bought a new 2014 Impala LTZ and was again super happy. Now I just bought a new 2017 High Country, High Desert Silverado and found the whole team were way beyond expectations. I could not be happier with the truck or the staff at McCurley's. Thanks everyone. More
by Bill Riemath
Employees Worked With
Luis Mariscal & Tim McKinnon, Tim McKinnon
December 28, 2016
Patients Very friendly and hospitable this dealership was not pushy and selling a car but showed us options and fit our need and what we're looking for great c Very friendly and hospitable this dealership was not pushy and selling a car but showed us options and fit our need and what we're looking for great customer service great product thanks a lot More
by Jorge413
Employees Worked With
Anthony
October 19, 2016
Best Car Buying Experience EVER. I have purchased many cars in my lifetime, and walked off of car lots because of rude, bullying salesman as they chased us trying to get us to come ba I have purchased many cars in my lifetime, and walked off of car lots because of rude, bullying salesman as they chased us trying to get us to come back after their rude behavior. Upon entering the McCurley car lot in Walla Walla, I was greeted by a very kind salesman, who was extremely helpful, zero pressure, he just wanted to help me pick the right car for me and my family. WHAT A RELIEF. I had braced myself for dealing with someone pushy. My salesman has called me to make sure everything is going okay, and to make sure that a small imperfection was corrected. And Linda that did the paperwork? What a wiz! She knew I had to get my son to drivers ed, and had me out the door faster than I had ever been before. And the warranties? HOLY COW. Total confidence in leaving the lot!! By FAR, the best buying experience I have EVER HAD. More
by tina123
Employees Worked With
Eviud Baza
