McCurley Chevrolet Cadillac

HORRIBLE SERVICE AND NO INTEGRITY Took my daughter 2013 Sonic in for a simple oil change. When we picked up the car there was a CHECK ENGINE light on but because it was too late the b Took my daughter 2013 Sonic in for a simple oil change. When we picked up the car there was a CHECK ENGINE light on but because it was too late the business had closed. We took it back the next day, they diagnosed it as a failed PCV that was located in the valve cover. They changed the valve cover. We picked it up and took it home. When my daughter pulled into your garage, she notice a blue smoke coming from the engine compartment. When she opened the hood, there was oil all over the engine compartment. She returned the car a third time to the service department. They diagnosed this issue as a faulty oil filler cap. When I called to see what they were going to do to compensate for the lost time and inconvenience of their poor service, they stated that, "None of these things are our fault. We are not offering anything" I issued a complaint with the Better Business Bureau and before the day was up, we had a refund. Where is the INTEGRITY in your dealership? More

Purchase of a new Corvette We recently purchased a new Corvette through McCurley Chevrolet. Rafael Torres and Matt Price were awesome and made this transaction smooth as glass. We recently purchased a new Corvette through McCurley Chevrolet. Rafael Torres and Matt Price were awesome and made this transaction smooth as glass. We were treated with respect and were treated better than at anytime of our years of purchasing vehicles. I would recommend McCurley to anyone and actually have referred a friend who is also working with McCurley as I write this to purchase a new Corvette. Thank you Rafael and Matt for everything. More

Oil change I had an appointment that was handled on time and everything that was promised and discussed was delivered. They did an excellent job. Thanks for a pl I had an appointment that was handled on time and everything that was promised and discussed was delivered. They did an excellent job. Thanks for a pleasant experience More

Professionalism. I was taken care of extremely well,they did more than they said they would.offering value for longevity and not just for immediate transaction. I was taken care of extremely well,they did more than they said they would.offering value for longevity and not just for immediate transaction. More

Amazing service department! I bought my Chevy Cruze in 2012 and have always had it serviced with Mccurley and they are amazing to work with! They are very friendly and always gre I bought my Chevy Cruze in 2012 and have always had it serviced with Mccurley and they are amazing to work with! They are very friendly and always greet you with a smile! Thanks Nathan for always being so helpful to my family and squeezing us in! More

Quite delightful All the sales and service staff members I interacted with were knowledgeable, professional and courteous. The experience with all of the was quite del All the sales and service staff members I interacted with were knowledgeable, professional and courteous. The experience with all of the was quite delightful. I plan on returning for all services my Silverado needs. More

Needed our 2015 Suburban fixed In 2004 staff were super buying our Suburban, now theyre the worst. Not helpful with sales or repairs. I'll drive for better service. They all seem to In 2004 staff were super buying our Suburban, now theyre the worst. Not helpful with sales or repairs. I'll drive for better service. They all seem to be arrogant or just mis managed. It's too bad. More

Bought new Silverado Z71 Trucl Great salesman very knowledgeable and pleasant. No pressure answered all my questions. My very best experience buying a vehicle. Thank you! I would hi Great salesman very knowledgeable and pleasant. No pressure answered all my questions. My very best experience buying a vehicle. Thank you! I would highly recommend others to go see McCurley for a vehicle. More

First experience with the service department was horrible! After buying a Chevy Traverse 3 months ago, it was time for our first service. We were told by the salesman at the time of purchase that the first two After buying a Chevy Traverse 3 months ago, it was time for our first service. We were told by the salesman at the time of purchase that the first two oil changes were included in the purchase. When we set up the service we were told that was not the case. We went ahead with the service appointment anyway, and explained when the car was dropped off that we had two have it back in two hours to leave town and that if there was not enough time to complete the recall replacement of the OnStar mic to just complete the oil change. When my wife returned for the vehicle, the assistant service manager told her the replacement was not complete and even though the instructions were on the work order she did not speak with him about it when it was dropped off. She had to leave it for an additional 2 hours and rent a vehicle for the trip out of town. Based on how he spoke with her I will not ever use this dealership again for service and will not purchase another vehicle from any McCurly dealership. Honesty and basic Courtesy are more than just slogans for your commercials and I am sure that I will not have my wife treated the way she was over this appointment ever again. Maybe the service assistant manager should turn around from his desk and read the poster behind him about the 72 minute service appointment. Drew More

The Service Department is what makes McCurley Chevrolet the RIGHT Place to Go. If the sales personnel conducted themselves as does Jare or Nathan, McCurley would be ahead of any competition. Thank you Ser the RIGHT Place to Go. If the sales personnel conducted themselves as does Jare or Nathan, McCurley would be ahead of any competition. Thank you Service Department Personnel. On a very recent occasion the Service Department recommended that I not drive my truck till the new part was in. That was a 5 day delay without my truck. However for my safety and good of my truck, this was absolutely the RIGHT THING TO DO. On the day for delivery, I was updated every two hours. Who does that any more ! McCurley does! More