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McCombs Ford West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
2,018 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,018 reviews

October 15, 2024

Great service from manager and sales reps Finance Manager was great. Great presentation of extended warranty options Didn’t feel pressured A smooth and casual purchase More

by berain1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

McCombs Ford West responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2024

Sales people and financials were very personable. They continued to make it clear customer service was their top priority! More

by s.gonzales04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

McCombs Ford West responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 12, 2024

Juan was wonderful! Very kind and patient. Made my experience as a first time buyer great. More

by Ashley121401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Jay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

McCombs Ford West responded

Ashley, Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Juan was able to assist you and that you had such a positive experience.

October 12, 2024

Cristo was a very friendly staff member who works hard with helping his customers achieve their end goal of purchasing vehicles. More

by patdr0
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

McCombs Ford West responded

We are very happy to hear Cristo and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2024

Juan Guerrero the best ! ! He has always been a great help. He is like my older brother, guiding me with the best option. I feel fortunate that Juan has that warmth of servi More

by Julietamartinez001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

McCombs Ford West responded

Thanks, Julie, for sharing about your experience with Juan here at McCombs Ford West. We appreciate your business and hope to see you again soon!

October 05, 2024

Very helpful, very straightforward, fast service, recommend!! We will continue to do business with them! Thanks! More

by lisatrev7277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 04, 2024

GOOD SERVICE, GAST, FUN. INFORMATIVE AND VERY HELPFUL No problem everything went well.. overall I am happy with the deal. More

by Ginhink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

McCombs Ford West responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2024

Juan and the team went above and beyond with their customer service! As the customer I felt well attended to and at no point did I feel any pressure to make any purchases and at no point did I feel li More

by Albert T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Styles
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Oct 02, 2024 -

McCombs Ford West responded

Thank you so much, Albert, for your excellent review! We are so glad that Juan and Tre had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 30, 2024

We had a great experience with our purchase. Jayson and "Pesci" took good care of us. Definitely would recommend these gentlemen and Red McCombs Ford West for your next vehicle purchase. More

by cmluna22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregorio "Pesci" Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Anguiano
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Sep 30, 2024 -

McCombs Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jayson and Pesci delivered such a great experience!

September 30, 2024

Knowledgeable and negotiated in good faith. They did all they could to solidify the sale. More

by G.jarjabka you had better not share this
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Anguiano
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Oct 01, 2024 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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