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McCombs Ford West

San Antonio, TX

4.8
2,005 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,005 reviews

September 25, 2024

We stopped by to take a look at a new truck today, the gentleman Juan took care of us, he was happy to keep letting us test out different trucks until we found the one that was right for us. Overall a gre More

by rob.moncivaiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon - Sales Manager
Sep 26, 2024 -

McCombs Ford West responded

Thanks for sharing your thoughts about your experience with Juan here at McCombs Ford West. Congratulations on your new truck! We appreciate your business and hope to see you again soon!

September 24, 2024

I bought a Bronco sport in cash and I was waiting for a quick process. Good dealer but to slow process, I request a ACH form to proceed with the payment and that was a reason to lose 3 days waiting for More

by Arturo Rodriguez
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shayan Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Anguiano
Sep 25, 2024 -

McCombs Ford West responded

Arturo, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 22, 2024

The service department goes way beyond to make sure questions and issues are explained. IThey completely the job in a timely manner!! Great service!!! More

by Rayvenbleu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Ytuarte
Sep 23, 2024 -

McCombs Ford West responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McCombs Ford West, we look forward to having you as a valued customer for many years to come!

September 21, 2024

He was very helpful in answering any and all questions that I had. Although he stated he was new, he had a confident attitude and was super friendly. More

by haroldf3500
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregorio "Pesci" Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Anguiano
Sep 23, 2024 -

McCombs Ford West responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

September 21, 2024

Great service from Fabian on the purchase of the bronco. Great explanation and very attentive More

by rcb3719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 19, 2024

I am completely satisfied with the expedited service and care we received with our purchase it was a very smooth transaction and we couldn’t be more happy with the vehicle and our salesman More

by ari0787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 18, 2024

Great service, very attentive, friendly, Aaron Lara did a great job helping me with my purchase More

by sonia2280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

McCombs Ford West responded

Thank you so much, Sonia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Aaron! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 18, 2024

John Gray was very easy to work with ! He was very nice, friendly, & very knowledgeable! John made us feel like a priority and was a very genuine, down to earth gentleman! Our experience More

by GMRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarvin Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sidney
Sep 18, 2024 -

McCombs Ford West responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

September 17, 2024

Jarvin Lucas provided exceptional customer service and his presentation was top-notch. As returning customers, we truly appreciate his integrity and how he always keeps his promises and commitments. He's More

by majorchobo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvin Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

McCombs Ford West responded

Thank you for choosing McCombs Ford West. Your feedback and rating mean a lot to us. We're glad Jarvin was able to help, and we hope to see you again!

September 17, 2024

Very helpful and thank you for helping me get my dream car I love it so much More

by xavierwtyb223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan Goodarzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Jay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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