McCombs Ford West

Listen to our needs and provided the vehicle for our family. Vehicle had a broken mirror adjustment switch. Louis immediately had a service tech inspect and replace defective switch. In our rush to come family. Vehicle had a broken mirror adjustment switch. Louis immediately had a service tech inspect and replace defective switch. In our rush to come in to sign purchase order, we left the title at home. I stated that I would go back and bring title. Louis stated that sales manager told him to follow us home after completing paperwork. This is A+ service. Upon coming home, I noticed a small swirl on left passenger’s door. It only showed in shade. 2 days later, Louis arranged for another technician to remove buff mark. Louis provided an excellent test drive along with follow up questions from us. More

I wanted to take a moment to share my outstanding experience with your salesperson, Josh Morales. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping experience with your salesperson, Josh Morales. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. He took the time to understand my needs, answered all my questions clearly, and made the entire process smooth and stress-free. What stood out most was his honesty and patience. At no point did I feel pressured, which made a big difference in my decision. Thanks to his guidance, I drove away feeling confident and satisfied with my purchase. I truly appreciate the excellent customer service and will gladly recommend your dealership to friends and family because of this experience. Thank you for having such a dedicated and trustworthy team member. Sincerely, Michael Cadena More

I was given a warm welcome as soon I got there. Friendly and knowledgeable guys. Definitely would recommend. Friendly and knowledgeable guys. Definitely would recommend. More

James was very knowledgeable and was very attention to detail and accommodating throughout the process 10/10!! detail and accommodating throughout the process 10/10!! More

Everyone at the dealership was very friendly and helpful. Especially our salesman James. He knew the car in and out and helped me make the best decision. Especially our salesman James. He knew the car in and out and helped me make the best decision. More

Great friendly staff most of all Matt, listened to what I was looking for! He brought out another truck that I had no knowledge of and I took a look at it and it checked all my boxes. Awesome salesman!!! was looking for! He brought out another truck that I had no knowledge of and I took a look at it and it checked all my boxes. Awesome salesman!!! More

We had a wonderful experience at Ford McCombs. Christo worked diligently to make sure we had good customer service with quick delivery in his work. Christo worked diligently to make sure we had good customer service with quick delivery in his work. More

My experience with Jhu was awesome , relaxing and stress free. There was no hassle . And he understood what it was I was looking for and wanted. Calm experience and was not rushed whatsoever . He even went free. There was no hassle . And he understood what it was I was looking for and wanted. Calm experience and was not rushed whatsoever . He even went out of his way to send me more options over the weeks. Great work without a doubt! More

Jhustin was very helpful and informative throughout the whole process. Very patient and knowledgeable with every and any question I had. I appreciate his attention to detail and willingness to go above and whole process. Very patient and knowledgeable with every and any question I had. I appreciate his attention to detail and willingness to go above and beyond to resolve any issues I had, even if he had to do it himself. I most definitely will recommend Jhustin to any friends and family members who are looking for a new vehicle. More