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McCombs Ford West

San Antonio, TX

4.8
2,005 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,005 reviews

January 24, 2024

Cristo was so helpful, knowledgeable, and kind, we had been to a couple dealers but no one treated us as well as he did. He helped us so much and we were so happy with our purchase. More

by kdlara16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Abdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Cristo, and it was a pleasure having you at the dealership. We appreciate your review!

January 22, 2024

Just ask for Cresto Mendoza, he got me a better deal than I expected! He made the process quick and easy. Thank you cresto! More

by Ahmad B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

McCombs Ford West responded

Ahmed, it's fantastic to hear that Cristo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing McCombs Ford West!

January 22, 2024

The location is great, and the employees were very welcoming. Jared was open to helping us out, and Tre in finance worked in tandem to give me a great rate and the truck I wanted. I would recommend More

by Rey
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Styles, Ruben Hernandez, Jared Castillo
Jan 23, 2024 -

McCombs Ford West responded

Thank you, Rey, for your kind words for Jared, and congratulations on your new truck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McCombs Ford West.

January 22, 2024

We had a pleasant buying experience with Jerad and Ruben they listened to our wants and helped us find a vehicle we like More

by Richard.flach@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Hernandez, Jared Castillo
Jan 25, 2024 -

McCombs Ford West responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 21, 2024

The truck buying process was easy with no stress. I found the truck I was interested in online, went to the dealer and made the agreement. Super easy, super smooth. Go to Red Mccombs for your next v More

by rgause44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris "with a K" Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marwan Nsaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Jason, Kris, and Marwan were able to assist you and that you had such a positive experience. Congratulations on your new truck!

January 19, 2024

ANDY MY SALESMAN WAS GREAT! ! but Jason K. From finance needs an attitude check. I understand the business aspect to buying a car..but let’s be real he needs to chill…… More

by alexiacamach07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Manko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Herrera
Jan 19, 2024 -

McCombs Ford West responded

Alexia, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 17, 2024

Well Joe , I’m going to go ahead and get my reviews out. Red McCombs Ford West it’s sort of like the Walmart of car dealers nowadays. It seems since Red passed away. The McCombs dealerships have gone dow More

by Jasper McDonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

McCombs Ford West responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Jasper. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 21, 2024 -

Jasper McDonald responded

I Had a conversation with the general manager. A lot of , I’m sorry that’s not how we do business, etc. etc. and that training and counseling would be improved with sales persons. Responding publicly, so in the future if this happens to someone else, they can review this and see that counseling and training were not done. If it has been done, it will be a moot point.

January 16, 2024

Curtis was such a friendly salesman. He helped me find the Bronco that was right for me and explained all of the features and perks it included. I had such a great experience. I would de More

by Danica Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marwan Nsaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Styles
Jan 17, 2024 -

McCombs Ford West responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Curtis delivered such a great experience!

January 15, 2024

Curtis Finley is an excellent salesman! He was able to help me find my F-150. He made sure to find the right truck I was looking for. He was very knowledgeable about the features and made s More

by Nessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Toba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

McCombs Ford West responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McCombs Ford West.

January 15, 2024

The whole process was smooth and easy. Curtis Finley was not only helpful, but went above and beyond to get me into the vehicle I wanted. More

by KANEMATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

McCombs Ford West responded

Thank you so much for choosing McCombs Ford West! Please let us know if we can be of any more assistance!

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