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McCombs Ford West

San Antonio, TX

4.8
2,018 Reviews
At McCombs Ford West, you'll find an incredible selection of new, used and Certified Pre-Owned Ford vehicles, as well as Ford finance specialists who can help you get the lease or loan you need. We're the No. 1 Mustang Dealer in Texas, the city’s only Roush dealer, and have a huge selection for you! Plus, you can come to our Ford dealership in San Antonio, TX, to get expert Ford service and Ford repairs. Visit our San Antonio Ford dealership, located at 410 and Culebra, and remember "Simply the Best!"
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7111 NW Loop 410

San Antonio, TX

78238

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Showing 2,018 reviews

July 07, 2024

Solid customer service, and letting us know when more vehicles were available for purchase and was patient. More

by blakekillion12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristo Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

McCombs Ford West responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 06, 2024

Train was extremely professional and knowledgeable about my new vehicle. He made me feel important throughout the process, and although I was mostly interested in one vehicle, he went out of his way to make More

by Big Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamzah Al Jadadi
Jul 06, 2024 -

McCombs Ford West responded

Thank you so much for your kind words for Tarin and for choosing McCombs Ford West! Please let us know if we can be of any more assistance.

July 04, 2024

Sarah is friendly, and most importantly honest. She really helped us get the best deal. Highly recommended. More

by SanAnt12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

McCombs Ford West responded

Thank you for choosing McCombs Ford West. Your feedback and rating mean a lot to us. We're glad Sarah was able to help, and we hope to see you again!

July 01, 2024

Fabian Amaro was very helpful when it came to finding the vehicle that I wanted, he went up and beyond his duties. Much love Ford family and friends. More

by dom.duenez.89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

McCombs Ford West responded

Dom, Thanks for sharing about your experience with McCombs Ford West. Fabian and our team appreciate your business and hope to see you again soon!

June 29, 2024

Fabian Amaro is a great friendly awesome salesman. I recommend him. Great job well done. More

by joreyes.jar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear Fabian was were able to assist you with your purchase and that you had such a positive experience!

June 29, 2024

Thank you Fabian Amaro for all your help! Awesome!! Thanks for listening and being quick and efficient! More

by denise.sadler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

McCombs Ford West responded

Thank you for your business and this review, Denise. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2024

It was a pleasure working with Fabian Amaro again. This is my 2nd car that I’ve gotten from him. Very patient and I definitely will be buying from him again. He’s my car guy. More

by dedwards585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

McCombs Ford West responded

Thank you so much for your wonderful review! We are thrilled that Fabian had the opportunity to provide you with great service. We thank you for choosing McCombs Ford West!

June 19, 2024

Fabian amaro was greatly skilled in customer service he acknowledged what I wanted and came through we will be purchasing in the future due too his knowledge in customer service!!! More

by ajtristan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

McCombs Ford West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 17, 2024

Kenneth Egle as salesperson we dealt with. He guided us through the whole purchase of a new vehicle. Mr. Egle is person I would recommend to buyers; he was very patient and understanding. Aw More

by ,arine19759399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Egle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xiaoxing He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

McCombs Ford West responded

It's great to hear that Kenneth was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

June 14, 2024

I have bought my first and last Ford if the experience at McCombs West Service is any indication of how customers are treated. My car has been at the dealership going on 2 weeks, under warranty with an engin More

by TRB
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan G
Jun 17, 2024 -

McCombs Ford West responded

Providing a positive experience is our top priority, so we're disappointed to hear ths. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 26, 2024 -

TRB responded

An update: after several more phone calls and having to demand assistance and answers, I was given an apology for the delay, a rental car, and a person of contact. It is a start and I will contunue to update.

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