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McCluskey Chevrolet
Cincinnati, OH
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Nothing but good things to say about McCluskey Chevrolet at the Kings Auto Mall. When everybody else said no, KC McCluskey and Ben Schneider worked hard on my deal and got it done. There were few obstacle at the Kings Auto Mall. When everybody else said no, KC McCluskey and Ben Schneider worked hard on my deal and got it done. There were few obstacles along the way but they all were resolved in few days. KC worked hard with the bank that bought my deal and I’m very thankful for the time and effort he put forth in getting the deal done. I have nothing but good things to say about this dealership. More
I boight a roush mustang they said it was soumd said it I bought a roush mustang they said it was sound said it passed a big inspection when delivered electrical went bad first day car started stalling firs I bought a roush mustang they said it was sound said it passed a big inspection when delivered electrical went bad first day car started stalling first day paint was horrible and hidden in the pictures they are crooks and to top it off its been a month still no title do not have a car delivered they will lie and rig it if you want to see the paperwork ive got because of all the work ir needs and they knew i was trying to buy a car for my dying grandpa this place is horrible filled with liars and cheets give me my title so i can sell this piece of junk More
I drove 90 miles after being told no problem financing a used truck. Get there took short test drive then did financing and told could not do. But wanted to push a new plain truck on me. That seems to be t used truck. Get there took short test drive then did financing and told could not do. But wanted to push a new plain truck on me. That seems to be the whole intention in the first place. begging me to buy a new plain truck. Don't go they lied to me. They new i had bad credit. Plus low dollar my trade in. More
No service at all after more than 3 weeks I had my car towed 65 miles to McCluskey for repairs since my husband and I bought both our Chevy Volts there, and they are supposed to be electric ca I had my car towed 65 miles to McCluskey for repairs since my husband and I bought both our Chevy Volts there, and they are supposed to be electric car experts. My car has now been sitting at Galbraith waiting for an estimate for work that I will be paying out of my pocket for more than 3 weeks. First, they REFUSED to give me an estimate until they saw the insurance company estimate. Well, it’s still sitting with no contact from them. My calls and emails have been avoided. Now I understand why. My insurance company tells me they are being billed $25 for each day it just sits! It makes perfect sense now. It appears they are not providing my estimate strictly so they can continue to unethically milk the insurance company! You would think that after being really good customers and spending close to 100k within the past 5.5 years that we would get REALLY great customer service. All I have to say is if McCluskey treats their REALLY good customers this badly that there is now hope for the rest of you! Run as fast as you can somewhere else! Zero stars! More
Lemon sales Bought a 2019 Chevy Trax . Driving home the first day we bought it , it kept pulling off the right side of the road have to fight to keep it on the ro Bought a 2019 Chevy Trax . Driving home the first day we bought it , it kept pulling off the right side of the road have to fight to keep it on the road. Took it back the next morning. Said they aligned it and rotated tires. Drove it again same thing. Took it back.they kept it 4 days and put over 100 miles on it and said nothing is wrong with it. The mechanic told me it's got a problem with the lower control arm. But the owners son is now making him say otherwise. They sold us a dangerous car and claim we just don't know how to drive. They don't want to give up repair paperwork you have to fight with them to get your paperwork and then they faulsify the repairs on paper. They tell you one thing but write another. They threatened to void our warranty because I don't believe what they tell me. Don't buy from McCluskey. They are liars and crooks. I have proof. The 48 hr test drive is a lie. They just want your money not your trust. While you wait on them your doing a LEMON stand. Go else where. All evil comes with a smile More
Unhappy Customer Very unprofessional and I would not recommend doing business with this dealership. Still waiting on original paperwork 45 days later.🤔🤔 tags are exp Very unprofessional and I would not recommend doing business with this dealership. Still waiting on original paperwork 45 days later.🤔🤔 tags are expired, what is one to do? More
Used car Bought a large used car from there. Noticed to large rust spots on the roof of the car covered in paint. Was not disclosed to me when Before I Purchas Bought a large used car from there. Noticed to large rust spots on the roof of the car covered in paint. Was not disclosed to me when Before I Purchased the car and who climbs on top of a car to inspect the roof when buying a car. Had I been informed of this, it I would not have purchased this car and I would have picked something else. I've been going back and forth with the dealership for almost 4 weeks. No one returns my calls, and when I finally do get someone on the phone I get nasty attitudes all around. These people need serious customer service training. i was told to call Karen Sheppard to put in a complaint but haven't heard back from her either. I went there with good faith and definitely was not rewarded. I would never recommend them to anyone ever. Wish I had seen all these reviews before I went up there More
BEWARE if you get a flier after filing Bankruptcy You will end up stressed out and upset. The salesman will tell you everything you want to hear. They will promise you vehicles and tell you that you h You will end up stressed out and upset. The salesman will tell you everything you want to hear. They will promise you vehicles and tell you that you have to act fast because the vehicles go fast. Once they get what they need from you, they drag their feet. The temporary plate they provided me expires today, and still have not received the title. I was told yesterday that the title work takes 2-3 WEEKS from the time the "funds are released". Which was only a WEEK ago, and THAT was because I had not had my 341 Meeting of the Creditors yet. Apparently that had to happen before the financing entity will release the funds. They don't care. I have no transportation to get to work as of tomorrow because I'm still waiting on the title in order to get my vehicle legal. And apparently I won't get that for another 2 weeks (if I'm lucky). Considering consulting an attorney. So upset and disappointed. I don't know how they sleep at night, preying on people that are already going through a stressful time (bankruptcy is NOT fun). ALSO, the pics they send you are NOT all the actual car. This car was in a sideswipe wreck, per the carfax, OK. that would have been fine, but they did not REPAIR or replace the rims that are all scratched and marked up. Also there is rear end damage that is not extremely noticeable, but it's there. AND, the tire pressure warning light just came on a few days ago, I checked the tire pressure, all tires are good, but the warning light still won't go out. No idea what's going on there. Also, the radio is now acting weird. This was just all around a BAD DECISION. More
Oh the love and lies promised; signing the papers. Wow!! I cannot wait to give my thoughts on what has happened with me, and simply for buying a new car. It has been THREE times now, I have taken time Wow!! I cannot wait to give my thoughts on what has happened with me, and simply for buying a new car. It has been THREE times now, I have taken time out of my very busy work weeks; to make arrangements to drop a BRAND NEW car off for services that couldn’t be performed, because of the lack of parts on your end. Really? Who buys a new car and the lever for the turn signal, doesn’t turn off automatically?! It’s very inconvenient, and actually very much so dangerous; I have had many angry drivers behind me. I was promised once, a tank of gas— Never received! I, too, was promised black lettering and bow ties, for time wasted — Never received! This seems, absolutely insane that I have had the car over a month, and nothing has been rectified. Oh they loved me when signing the papers, tell me to come Monday for the Automatic start to be installed, guess what? No luck there, that day either. The service area, that you promised, and made it sound like it was going to be something from OZ, well it is a very dry, un-oiled, and a sadly ran machine! Honestly, it’s bordering a three ring circus! It is unreal, to me, this is what you put new customers through! Especially when they’re trying to enjoy their new car, work, juggle schedules, and I have heard little to nothing from McCluskey Chevrolet other than a weak apology for screwing another day of mine up. They finally sent me a text: Several members of our team have let me know that they have been trying to reach you since yesterday so that they can make this right, but that they have not yet heard back from you. Please return those calls at your earliest convenience! Not ONE has reached out, or rectified any of this still. This has been going on since 5/4/2019 today is 6/22/2019 More
1 and a half. The auto mall location held my car for a month and a half waiting on the right tool to fix it. The powertrain warranty is also a shotty warranty. Th The auto mall location held my car for a month and a half waiting on the right tool to fix it. The powertrain warranty is also a shotty warranty. The pin that fits to the harmonic sensor is not covered while the sensor is. More