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McCluskey Chevrolet
Cincinnati, OH
1,226 Reviews
The McCluskey Chevrolet Difference: we will do our best to provide you and your family with the most exceptional sales and service experience that you have ever had. Please review our list of customer amenities below to get a sense of just how committed we are to exceeding your expectations. We will make sure you're completely satisfied with the value and price that you receive...we're so confident that we will save you money on your next vehicle that we'll pay you $500 if we don't. In service we'll beat any competitor's price...or our service is free to you!
Lastly, if your credit has been challenged during the Great Recession...we WILL get your credit approved and help you start re-establishing your good credit rating!
If I can ever be of any assistance please feel free to call me directly at 513-679-9179 or send an e-mail to keith@mccluskey.com
Thank you for the opportunity to prove how much we value your business,
Keith McCluskey
Owner
McCluskey Chevrolet
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,226 reviews
February 25, 2026
I had some repair done and had to take it back i smell something burning something burning More
by dorothyweathers1953
Verified Customer
February 25, 2026
We are posting this in hopes that ownership, the General Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsiste Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsistent information, changing deal terms after signing, additional credit activity, and serious communication breakdowns. From the start, Jamie ran my fiancée’s credit and told her she “couldn’t go anywhere else.” She initially stated she qualified for any vehicle on the lot, then later told us the vehicles she selected were outside the approved budget. When we adjusted to the stated budget, the vehicles we requested were unavailable or could not be located. One vehicle shown to us was dirty and clearly not properly prepared. We ultimately located the vehicle ourselves online. Comparable units in the market were approximately $3,000-$5,000 lower, and we were told there would be no negotiation. When we requested finalized deal numbers, they were not available at that time, because Jamie and the manager could not find our paperwork. On January 23, 2026, I returned with a deposit and signed paperwork. After signing, we were told we needed to bring additional money down or choose a cheaper vehicle. We were informed that the bank required it. When we contacted the bank directly, we were told something entirely different. Then, without permission, during this process, an additional credit inquiry appeared. We were later told our check had been misplaced and had to provide another. Delivery timing and temporary tag dates were also inconsistent with when the paperwork was re-signed. Additionally, Jamie stated that she “check her files at home” for the check and other sensitive information that she had requested multiple times, which raises concerns regarding how sensitive financial documents and customer information are being handled and secured. This is not a matter that can be resolved with a generic “please call us at 513-741-1111” response. We have already attempted to escalate concerns internally without resolution. Given the credit activity, documentation handling, and post-signing changes to terms, this situation warrants review at the General Manager or Dealer Principal level to ensure compliance with standard lending, privacy, and consumer protection practices. We would welcome a formal review of the full transaction file and documentation. More
by rpkrummen
Employees Worked With
Jamie
February 25, 2026
Okay ? ? It was excellent and the tech call to me. The price up tires? Why is it nothing wrong with my car? She says running fine. She was very knowledgeable ? It was excellent and the tech call to me. The price up tires? Why is it nothing wrong with my car? She says running fine. She was very knowledgeable. More
by thomasbowman20
February 25, 2026
My last three service visits have been terrible. One being an oil change taking 3hrs, 2nd came for oil change, during my call I acquired about pricing for upcoming maintenance, was told they would c One being an oil change taking 3hrs, 2nd came for oil change, during my call I acquired about pricing for upcoming maintenance, was told they would call back with pricing. They didn’t. When I arrived for oil change I asked about that pricing I didn’t receive. The guy verbally told me a price with no print out or summary I said thank you. Go sit for my oil change, time to checkout the said you owe $1k+ I died! I didn’t not ask for the service to happen nor confirm anything. 3rd visit I came in for tail light partially out. Thought maybe a bulb. They call me tell me no those don’t have bulbs they’re led so the entire light needs changed $1200! I said no thank you my husband can change it for that price. Then go to check out to get my keys they charged me $198 to diagnose my tail light! I knew it was out and asked if it was bulbs, if you knew there was no bulbs the other option is a fuse and I can check that. Totally a rip off! This is third car our family has bought from this dealership and I don’t feel good about it here anymore. Gets worse every time More
by britt_skin06
Employees Worked With
A girl training and Bj this last visit
February 25, 2026
Dealership is very friendly. Always easy to get appointments for service. Good pricing on work Always easy to get appointments for service. Good pricing on work More
by lmgreer71
February 25, 2026
Way too long for an oil change and tire rotation Oil change should only take an hour and I was there for 2 hours change should only take an hour and I was there for 2 hours More
by kdfanta
Employees Worked With
Idk - it wasn't the service advisor. It just took way to long for an oil change
February 24, 2026
Service on my vehicle was fast and correct. The late hours are perfect and so accommodating. The late hours are perfect and so accommodating. More
by rhambrick57
