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McCluskey Chevrolet
Cincinnati, OH
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I was asked to let them know any problems I had once I informed them I was ignored!! The employees nor supervisor’s return phone calls to r reply to emails leaving you stuck with issues that should have b informed them I was ignored!! The employees nor supervisor’s return phone calls to r reply to emails leaving you stuck with issues that should have been taken care of! I provided emails and documents stating what I needed fixed as instructed by the sales person only to be ignored! I ALSO REFERRED A CUSTOMER AND HAVE NOT RECEIVED MY REFERRAL FEE! Save yourself the hassle DO NOT SHOP HERE FOR YOUR VEHICLE!!!! I worked with Andre Scott horrible sales person More
Cars. com has stock #BGCNZ5 listed as available and confirm online with chat person that it is available. I immediately call the dealer and they say it is s com has stock #BGCNZ5 listed as available and confirm online with chat person that it is available. I immediately call the dealer and they say it is sold. Deceptive advertising practice by the dealer and cars.com for allowing it! Will you delete the deceptive ads? Will you ban deceptive ad practices? More
Worst place to buy a used car that’s “certified through them” you won’t get the warranty really they argue every single thing. The day I drove my truck off the lot my brakes caught fire and they had it for them” you won’t get the warranty really they argue every single thing. The day I drove my truck off the lot my brakes caught fire and they had it for three weeks then I got it back and my air ride suspension messed up they had the truck for a total of 3 to 4 months when I got to drive it once and was still already making payments. On top of that they scratch my paint job on my fenders and hood why was in the care of their mechanics. Tried telling me the scratches were already there!!! I tried asking to just swap the truck out for another and they refused. Now again today my suspension my transmission my hub bearings are in a couple other things have messed up on my truck they refused to give me a rental my truck is being towed and I will be left without a car for Thanksgiving for my family! Worst place for customer service. I had three of my own friends come there and buy vehicles from them. My father-in-law bought a 2023 Chevy Silverado high country for 80 or $90,000 dollars then they told him weeks later after he had some problems with it that was missing some chips and they sold him an incomplete truck without telling him and refused to fix it or make anything better!!! More
I don’t think I could’ve had much easier if an experience than I did. I never thought I’d see the day when I’d order a vehicle and negotiate a trade without ever actually visiting a dealership in person. My than I did. I never thought I’d see the day when I’d order a vehicle and negotiate a trade without ever actually visiting a dealership in person. My car was delivered to me at my home and my trade was loaded up and driven away. This is a long way from the days of the salesperson taking your keys from you and not giving them back until having an exhaustive conversation about what it would take for you to drive home in a new car that day. Cheri was great. She was responsive and informative. I’ll likely do business with McCluskey again. More
Bought a vehicle from their online program. They say they go over the vehicle but could not have because it was delivered to me from another dealer. Have tried to get items fixed under the 30 They say they go over the vehicle but could not have because it was delivered to me from another dealer. Have tried to get items fixed under the 30 day warranty. I have promises and no call backs and no repair. The funny part is they are contractually responsible by virtue of their own paperwork. I have done everything they wanted the same day they wanted it. All I want is a little respect from them as a customer. It appears this review mirrors others. Their follow up service leaves much to be desired. More
I recently went here for an oil change and hopefully to get my tire patched but the guy at the counter was very rude when I was talking to him I don’t know if he had a bad day or what. I told him that I th get my tire patched but the guy at the counter was very rude when I was talking to him I don’t know if he had a bad day or what. I told him that I think I have a hole in my tire that needed to be patched and asked him for a quote for 4 new tires and he said it would be $35 for the patch which I was fine with but as I’ve been driving I have been having to fill my tire more and more I don’t understand what I paid the $35 for. He gave me quote for the tires after the service was done and said it would be over $600 for tires and $150 for the alignment which every time I’ve got tires from somewhere the alignment was free so that didn’t make sense. I told him no I would wait and he kind of got a bad attitude with me for telling him no. Every time I’ve came here for a service I’ve had a terrible experience and if I didn’t want to ruin my warranty on my car I would go somewhere else but I’m really at the point to where I’d rather save money and have less of a headache. More
Waited 10 months for car we were to get in 4. They had also agreed to send tow truck to pick up 2 old cars we wanted to get rid of. The sales guy kept promising they would take them as part of th They had also agreed to send tow truck to pick up 2 old cars we wanted to get rid of. The sales guy kept promising they would take them as part of the deal when we bought the new car. Once he researched what they were worth, he refused to take them because they were valued low. So basically he lied to us for months so he could get the sale! I know this dealership could care less about my review since they sell so many cars and always busy, but it’s bad business to go back on your word. I will never buy another car from that dealership ever and I plan on telling everyone I know how they lie to customers to get the sale. More
Warning to all! Do not buy anything from McCluskey auto, bought a 2019 jeep Cherokee and after they said they did a 156 point inspection on the vehicle the battery w Do not buy anything from McCluskey auto, bought a 2019 jeep Cherokee and after they said they did a 156 point inspection on the vehicle the battery was shot and had to buy a new one only 3 weeks after buying and now the check engine light is on. They said they would not do anything about it and it was my problem and the battery cost me 182 dollars and they would not even go good on that! They will pull the rug over your eyes and Joey will tell you all that every Lemon of a vehicle they have is a great vehicle with a lifetime power train warranty and that every vehicle has gone through an intense inspection and that all is good on the vehicle! Buy anywhere else that you can because these guys are thieves and took advantage of this 100% Total and Permanent Disabled Veteran! I even gave them my address and all the paperwork came with someone else’s address and not mine and I even told them this countless times and they still sent me a title with someone else’s address and they will not respond to me now! Again, buy from a trusted Auto Dealer and stay very, very far away from This place More
Madison, with Online. cars and McCluskey Chevrolet, is an absolute rock star. She was on top of every single request I had, making my car purchase the best experience I’ve cars and McCluskey Chevrolet, is an absolute rock star. She was on top of every single request I had, making my car purchase the best experience I’ve ever had with a dealership. I can’t say enough good things about their process and customer service. Even though I am several states away, it didn’t matter. Madison and the rest of the team made everything absolutely seamless. You have to give them a try. I bet you won’t regret it. I hope she’s still around when I need another car. A+++++ More
I purchased my vehicle in May, 2022. The process of buying the car was good, however, once the deal was closed I have had the hardest time getting them to keep their word or even follow The process of buying the car was good, however, once the deal was closed I have had the hardest time getting them to keep their word or even follow-up with me. I have been dealing with Glenn Schuchart & Todd Patrick. It is now September 8, 2022 and I am still trying to get them to call me back & fulfill the terms we agreed on when I purchased the vehicle. I am very disappointed in the fact that it has been this difficult to get them to respond to me or keep their word. More