McCluskey Buick GMC
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 AM
Wednesday 9:00 AM - 9:00 AM
Thursday 9:00 AM - 9:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 337 reviews
Bad service. Jon Paren ran my credit 4 times and said he would get back in touch. That never happened. Voicemail is always full. I bought 5 vehicles from McCluske Jon Paren ran my credit 4 times and said he would get back in touch. That never happened. Voicemail is always full. I bought 5 vehicles from McCluskey and got to say your service has gone way down hill. I will be looking at another dealer. More
Bill Stouffer was excellent! He listened, knew what I was looking for and got me through the process!! Can’t say enough good words about him! He even contacted me five days after He listened, knew what I was looking for and got me through the process!! Can’t say enough good words about him! He even contacted me five days after to be sure I was happy and all was good! That’s service!! Many thanks!! MPS More
They were professional and helpful when it came to all stages of the process - it was stressful and they made me feel secure that they could and would handle it correctly. Highly recommend! stages of the process - it was stressful and they made me feel secure that they could and would handle it correctly. Highly recommend! More
I have had the pleasure of working with Mr. Nick and Mr. Allen. They were very courteous and professional and was able to get me approved for a 2026 Chevy Trax Activ. I am so grateful for the Nick and Mr. Allen. They were very courteous and professional and was able to get me approved for a 2026 Chevy Trax Activ. I am so grateful for then and would recommend everyone to them. I can’t wait for delivery of my brand new car. I really appreciate you guys and thank you so much. Thank you kindly, Karen Jenerette More
The technicians are very welcoming and professional. The facility offers everything one needs from food/beverage, technology to business needs. The facility offers everything one needs from food/beverage, technology to business needs. More
Service was completed quickly. However, the pricing was expensive. I’ll admit I agreed to the estimate. I had a lot of work done. 90k mile service. Transmission flush, brake flush However, the pricing was expensive. I’ll admit I agreed to the estimate. I had a lot of work done. 90k mile service. Transmission flush, brake flush, coolant flush, front and rear diff flush, washer motor replaced, brake bleeder, and fuel tank pressure sensor. They quoted me $1100 for the sensor and called to confirm if I wanted it. I agreed. I received a text less than two hours later that the work was complete. After searching online I found the sensor only cost $78 at most auto parts dealers. When I asked why the price was so high my service tech said they use a computerized system that issues a preset amount of labor for a specific job. If the labor takes a lot less time the price doesn’t go down. The sensor, with labor ended up being over $1200 and took less than an hour of labor. Overall bill was $3200. I printed out coupons from their website for half the job I needed done but the service advisor said that none of the coupons applied to me which the coupons did not state. Pricing seems excessive. But my truck was returned quickly and everything was accomplished. More
Went in for an oil change. Estimate was $60. Picked up the truck and the bill was $160. It’s a diesel, so the higher price is correct……but why the $60 estimate? Got home, Estimate was $60. Picked up the truck and the bill was $160. It’s a diesel, so the higher price is correct……but why the $60 estimate? Got home, parked in the driveway and found a pool of oil under my truck in the morning. The oil filter was installed improperly and was leaking. My truck has 13,000 miles and I bring it to the dealer to be sure the work is done correctly. Very disappointed. More
Professional, polite, knowledgeable and believes in their product. Answered all my questions in a prompt manner. I would recommend them to anyone who is looking for a good car. product. Answered all my questions in a prompt manner. I would recommend them to anyone who is looking for a good car. More
If you are looking for a seamless and stress-free car buying experience, do yourself a favor and ask for Bill Stouffer at McCluskey, King's Auto Mall.. Their professionalism, deep vehicle knowledge, and buying experience, do yourself a favor and ask for Bill Stouffer at McCluskey, King's Auto Mall.. Their professionalism, deep vehicle knowledge, and transparent communication put me at ease immediately. They worked with me to get a fantastic deal without making me feel rushed or pressured. Thank you to Bill and the management team for making this such an exciting and positive milestone! More
