Tracey Pacheco
Service Guest Relations Manager
McCluskey Buick GMC
9673 Kings Automall Drive
Cincinnati, OH 45249
60 Reviews
Write a Review60 Reviews of Tracey Pacheco
September 29, 2026
My service advisor made this repair a quick and easy experience. She knows how to get it done! I left feeling positive about my decision. Your late night hours are much appreciated. experience. She knows how to get it done! I left feeling positive about my decision. Your late night hours are much appreciated. More
September 28, 2026
It is a company that feels like a family; everyone works with a sense of ownership—acting as if they were the owners or partners—and serves customers with genuine respect and friendliness. Personally, I go with a sense of ownership—acting as if they were the owners or partners—and serves customers with genuine respect and friendliness. Personally, I go to them for car maintenance and oil changes—even before the scheduled service time—simply because I feel so comfortable there. I wish them all the best and continued success. More
Other Employees Tagged: Thank you Ms. Bridjet for everything you helped
September 28, 2026
They were on time Very pleasant Was quick and did a great job fixing my car great job fixing my car More
Other Employees Tagged: Tonya Hensley
September 28, 2026
Made mess in car didn't use care dumped gloves box didn't pick up contents off floor got grease all over steering wheel cover didn't use nothing too drive car with overall bad service ... pick up contents off floor got grease all over steering wheel cover didn't use nothing too drive car with overall bad service ... More
Other Employees Tagged: Tonya Hensley
September 27, 2026
Did everything they could to get me in a new ride with a reasonable down payment. Awesome dealership!!! reasonable down payment. Awesome dealership!!! More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tonya Hensley , Maddie
September 27, 2026
Have been getting service done at MCCluskey for years, first time buying a vehicle. Aside from the waiting, process was pretty smooth. My sales associate was outstanding! Great customer service, very h first time buying a vehicle. Aside from the waiting, process was pretty smooth. My sales associate was outstanding! Great customer service, very happy with my purchase! More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tonya Hensley , Kirt Thomas
September 25, 2026
Gary was extremely helpful with assisting me in finding the certified preowned car that was perfect for me. My only complaint is I haven’t been contacted to set up the detailing appointment listed in my co the certified preowned car that was perfect for me. My only complaint is I haven’t been contacted to set up the detailing appointment listed in my contract, nor have I received the promised referral bonus. More
Other Employees Tagged: Tonya Hensley , Gary

