Tonya Hensley
Guest Relations Manager
McCluskey Buick GMC
9673 Kings Automall Drive
Cincinnati, OH 45249
Dealership Experience
4 yrs, 8 mos
Industry Experience
26 yrs, 10 mos
Languages Spoken
English
143 Reviews
Write a Review143 Reviews of Tonya Hensley
November 14, 2026
My salesman was Glen (from onlinecars. com) who was a pleasure to work with right from the start! He ensured the car I bought (2023 Nissan Rogue) was in tip-top shape. It looks and feels br com) who was a pleasure to work with right from the start! He ensured the car I bought (2023 Nissan Rogue) was in tip-top shape. It looks and feels brand new! He also insured that I have everything I need for the car, which caused the dealership to incur an additional expense. That is true customer service that you rarely find these days. If I could, I would give this dealership (and Glen) TEN stars. More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco
November 13, 2026
Always a pleasant experience great service friendly people. Been dealing with McCluskey for 7 years and planning on continuing to do so. people. Been dealing with McCluskey for 7 years and planning on continuing to do so. More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco
November 12, 2026
After having my vehicle shipped from Ohio I was pleasantly surprised at first glance. After driving the vehicle over to a parking spot, I realized it needed some attention from a mechanic. Thankful pleasantly surprised at first glance. After driving the vehicle over to a parking spot, I realized it needed some attention from a mechanic. Thankfully I am not a stranger to the working parts of a vehicle. After visiting the auto shop, being told my vehicle required rotors which were non-existent on the vehicle, 2 new tires, an oil change and alignment, I love my car. The dealership did take care of all charges which I was grateful for as well. Otherwise, I would not have a vehicle to make a review on. Overall, it was a great find. The staff was helpful and attentive. More
November 08, 2026
McCluskey was very professional, and the sells man was excellent. All of the sales process went very smooth excellent. All of the sales process went very smooth More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco , Curt Thompson
November 05, 2026
Curtis is the best , he has helped me through a boatload of issues. Very thankful for his constant help of issues. Very thankful for his constant help More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco , Curtis
November 04, 2026
Awesome Service from service rep that came to my house. Quick and Efficient and made it to work with time to spare. Quick and Efficient and made it to work with time to spare. More
Other Employees Tagged: Tracey Pacheco
November 04, 2026
Deal was easy, Salesman and I thought it had remote start turns out it didn't. When I contacted him and the manager about a resolution no one replied to me, I ended up paying 560 to install thinkin start turns out it didn't. When I contacted him and the manager about a resolution no one replied to me, I ended up paying 560 to install thinking all along I had it Really soured the experience More
November 02, 2026
Great place love the people, efficient, prompt, and competitively priced, keep you informed on what’s going on with your vehicle competitively priced, keep you informed on what’s going on with your vehicle More
Other Employees Tagged: Tracey Pacheco

