Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
143 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

4.6

143 Reviews

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143 Reviews of Tonya Hensley

November 14, 2026

Dealership Rating
Employee Rating

My salesman was Glen (from onlinecars. com) who was a pleasure to work with right from the start! He ensured the car I bought (2023 Nissan Rogue) was in tip-top shape. It looks and feels br More

by LASHONE.WALLACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2026

McCluskey Buick GMC responded

We’re delighted that our sales associate made your purchase enjoyable from the start and ensured your 2023 Nissan Rogue was in excellent condition with everything you needed. Your enthusiasm and generous ten star sentiment mean a great deal to our team!

November 13, 2026

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Always a pleasant experience great service friendly people. Been dealing with McCluskey for 7 years and planning on continuing to do so. More

by kenworth384
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2026

McCluskey Buick GMC responded

Seven years of your continued support is something we truly appreciate. We're happy the service on your Chevrolet Trax was a positive experience and that our team made you feel welcome.

November 12, 2026

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After having my vehicle shipped from Ohio I was pleasantly surprised at first glance. After driving the vehicle over to a parking spot, I realized it needed some attention from a mechanic. Thankful More

by monicam1996
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 13, 2026

McCluskey Buick GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 08, 2026

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Employee Rating

McCluskey was very professional, and the sells man was excellent. All of the sales process went very smooth More

by dawson.smith.05
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey, Tracey Pacheco , Curt Thompson

Nov 08, 2026

McCluskey Buick GMC responded

We're glad purchasing your new GMC Terrain felt effortless from start to finish. Your kind words about our sales associate and the care our team provided mean a lot to us.

November 05, 2026

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Curtis is the best , he has helped me through a boatload of issues. Very thankful for his constant help More

by elizabethgeraci2000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 06, 2026

McCluskey Buick GMC responded

Knowing our service team has been a consistent source of support with your Chevrolet Traverse is rewarding. Thank you for the five stars!

November 04, 2026

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Awesome Service from service rep that came to my house. Quick and Efficient and made it to work with time to spare. More

by damon.bradley1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tracey Pacheco

Nov 04, 2026

McCluskey Buick GMC responded

We're glad our representative handled the service on your Chevrolet Trax promptly at your home, leaving you plenty of time to get to work. Thank you for the five star rating!

November 04, 2026

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Employee Rating

Deal was easy, Salesman and I thought it had remote start turns out it didn't. When I contacted him and the manager about a resolution no one replied to me, I ended up paying 560 to install thinkin More

by FISHSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2026

McCluskey Buick GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 04, 2026

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Employee Rating

Salesman was very polite and respectful. Finance was through and efficient with the process. Great team More

by tstraw8
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Nov 04, 2026

McCluskey Buick GMC responded

We’re glad your new GMC Sierra 1500 purchase included considerate support from our sales associate and a well-organized finance process. Thank you for the five-star rating!

November 04, 2026

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The dealership was clean and everyone was friendly. Our sales person Ethan showed us around and told us all about McCluskey More

by murph427
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Nov 04, 2026

McCluskey Buick GMC responded

We're glad you found our showroom well kept and our team welcoming as our sales associate showed you around. Enjoy your new Buick Envision!

November 02, 2026

Dealership Rating
Employee Rating

Great place love the people, efficient, prompt, and competitively priced, keep you informed on what’s going on with your vehicle More

by mikeschworer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Pacheco

Nov 02, 2026

McCluskey Buick GMC responded

We're glad our team kept you updated on your Kia Sorento and handled your service efficiently. Your kind words about the people here mean a lot to us!

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