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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

September 29, 2026

My service advisor made this repair a quick and easy experience. She knows how to get it done! I left feeling positive about my decision. Your late night hours are much appreciated. More

by phaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

McCluskey Buick GMC responded

Knowing that our late night hours provided the convenience you needed is rewarding. Tracey was glad she could make your Chevrolet Equinox repair swift and straightforward. Your kind words and five-star rating mean a lot to our service department.

September 29, 2026

Joey provided me with the most knowledgeable and pleasant experience I've ever had with a car dealership. More

by ceasterly75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Broerman
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Sep 29, 2026 -

McCluskey Buick GMC responded

Your new GMC is in great hands. Knowing your purchase experience was both knowledgeable and pleasant means a lot to our team.

September 29, 2026

Our experience with the mobile service group has been excellent. They go above and beyond on ever call. Mark More

by MarkCo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Sep 29, 2026 -

McCluskey Buick GMC responded

Your praise for our mobile service group going the extra mile on each call means a lot to our service department. Knowing we could provide seamless care for your Chevrolet Express 3500 is truly rewarding.

September 28, 2026

Quick, clean, friendly, and professional. Larry the service tech is also outstanding. Coffee machine needs hot chocolate More

by garrybarnes1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Thanks so much for the five-star rating and for highlighting our fast, friendly, and professional service. We’re pleased our technician made your visit outstanding and appreciate your suggestion to add hot chocolate to our coffee station.

September 28, 2026

It is a company that feels like a family; everyone works with a sense of ownership—acting as if they were the owners or partners—and serves customers with genuine respect and friendliness. Personally, I go More

by Samjjordan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Ms. Bridjet for everything you helped
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Sep 28, 2026 -

McCluskey Buick GMC responded

Our service team takes pride in treating every customer like family, and we’re delighted to know that sense of partnership and genuine respect resonates with you. Knowing you feel comfortable stopping by even before your scheduled maintenance is truly rewarding. Tracey and our entire service department wish you all the best and look forward to caring for your Chevrolet Equinox again.

September 28, 2026

Service was great, easy to schedule. Took the shuttle service, they drop me off at work and pick me up when car was ready. Josh was great keeping me informed. More

by Raul V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vollrath
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Sep 28, 2026 -

McCluskey Buick GMC responded

Knowing scheduling was easy and our shuttle service fit around your workday means a lot to our service department. Our team is pleased we could keep you informed throughout the service of your Buick Envision.

September 28, 2026

They were on time Very pleasant Was quick and did a great job fixing my car More

by candb226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

McCluskey Buick GMC responded

Knowing that our prompt and pleasant service met your expectations means a lot to our service team. We’re glad we could quickly fix your Chevrolet Malibu and get you back on the road.

September 28, 2026

I’m so thankful I bought my car from McCluskey Chevrolet! I’ve always received amazing customer service anytime I’ve had to contact them about my vehicle. Upon arrival, gave them my keys, the rental was read More

by shereka.nalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridjette Miler
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Sep 28, 2026 -

McCluskey Buick GMC responded

Your note about our technology updates reflects how we aim to keep you informed every step of the service on your Chevrolet Trax. We’re glad the rental was ready promptly and got you back on the road in minutes. Knowing you found our team friendly and helpful means a lot to us.

September 28, 2026

I like the dealership not happy with the car we bought. 4 times in the shop in a little over a year. More

by gbotkin73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 28, 2026

It was easy to schedule was finished on time and my service advisor was great! More

by jsmart506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

McCluskey Buick GMC responded

Knowing scheduling was simple and that your Chevrolet Equinox was completed right on time means a lot to our service team. We’re pleased Tracey provided such helpful support during your visit.

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