McCluskey Buick GMC
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 AM
Wednesday 9:00 AM - 9:00 AM
Thursday 9:00 AM - 9:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 444 reviews
My salesman was Glen (from onlinecars. com) who was a pleasure to work with right from the start! He ensured the car I bought (2023 Nissan Rogue) was in tip-top shape. It looks and feels br com) who was a pleasure to work with right from the start! He ensured the car I bought (2023 Nissan Rogue) was in tip-top shape. It looks and feels brand new! He also insured that I have everything I need for the car, which caused the dealership to incur an additional expense. That is true customer service that you rarely find these days. If I could, I would give this dealership (and Glen) TEN stars. More
people in service department, very friendly, not too sure about the mechanics knowledge of vehicles about the mechanics knowledge of vehicles More
Great customer service, fast, professional, and very down to earth. Took the time to explain every detail and go the extra mile! to earth. Took the time to explain every detail and go the extra mile! More
The sales team was very personable and kind. They didn't rush us and let us take our time shopping. They didn't rush us and let us take our time shopping. More
Honest quick work and very friendly, I would recommend MCCLUSKEY to anyone who needs work doe on there car or truck. MCCLUSKEY to anyone who needs work doe on there car or truck. More
Always a pleasant experience great service friendly people. Been dealing with McCluskey for 7 years and planning on continuing to do so. people. Been dealing with McCluskey for 7 years and planning on continuing to do so. More
The service appointment quoted on the phone was not correct and found it would be 4 hours vs 90 minutes upon arrival. Dealership did get me a ride but I had to wait for 45 minutes to get it. Drop off a correct and found it would be 4 hours vs 90 minutes upon arrival. Dealership did get me a ride but I had to wait for 45 minutes to get it. Drop off and pick up were easy and courteous but after driving away with my new tires, I had to go back because one tire was loosing air. It was found to have a bad stem and also the tech had not re-programmed the sensors. A bit frustrating to spend $1400 and have to go back because the tech had not completed his work nor checked the tires for quality. I will continue doing my maintenance at the dealership to keep my warranty intact, but I will use a local tire shop next time. I did also have to follow up after 4.5 hours to ask if my car was finished yet and ready for pick up. More
April was amazing as a service representative a great communicator. Truck is now working fine. communicator. Truck is now working fine. More
After having my vehicle shipped from Ohio I was pleasantly surprised at first glance. After driving the vehicle over to a parking spot, I realized it needed some attention from a mechanic. Thankful pleasantly surprised at first glance. After driving the vehicle over to a parking spot, I realized it needed some attention from a mechanic. Thankfully I am not a stranger to the working parts of a vehicle. After visiting the auto shop, being told my vehicle required rotors which were non-existent on the vehicle, 2 new tires, an oil change and alignment, I love my car. The dealership did take care of all charges which I was grateful for as well. Otherwise, I would not have a vehicle to make a review on. Overall, it was a great find. The staff was helpful and attentive. More
