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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

September 22, 2026

Over charged us on our work we had done, we had a quote and it was way above the price they quoted. Called and left message nobody ever called back, very mad of no call back. More

by BLEVINSJ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Maly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2026 -

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 22, 2026

I am super happy with how the dealership and sales treated me. After negative conversations and results at dealerships, I am and will continue to come to McCluskey. Just amazing! More

by andrew_steffen26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina McCluskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing you’ll continue to choose our dealership after past frustrations means a lot to our team. We’re glad our sales team provided such a welcoming and supportive experience when you purchased your new GMC.

September 21, 2026

They did a great job compared to the last time I saw my vehicle. I was surprised with the work they did. More

by ANDREW@HINSONMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

McCluskey Buick GMC responded

We’re glad our service work on your Honda Civic exceeded what you experienced last time. Your positive feedback encourages our service department.

September 19, 2026

Savannah…. Amazing as always. She got us in and out super quick with no issues More

by schmidt194771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
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Sep 19, 2026 -

McCluskey Buick GMC responded

Knowing you got in and out quickly without any issues is rewarding. Our service team is pleased we could deliver prompt care for your Equinox, and your kind words and five stars mean a lot to us.

September 19, 2026

I reviewed cars on the website to purchase but when I arrived Shawn Hudgies got me a much better car than want I saw on website. They had just got in a 2021 Ford Ecosport that was currently in the mainte More

by sheryl51361
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hudgies
Print
Sep 19, 2026 -

McCluskey Buick GMC responded

Knowing we could match you with a 2021 Ford EcoSport that was an even better fit than what you saw online is rewarding. Our team is pleased we could arrange zero down and affordable payments to make your purchase smooth. Your five-star rating and kind words mean a lot to us.

September 19, 2026

It was okay and I would trust this dealership again and might do business again very soon More

by reginald_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

McCluskey Buick GMC responded

Hearing that you’d trust us again and might return soon means a lot to our team. Knowing that the service on your Chevrolet Tahoe met your needs is rewarding.

September 19, 2026

I have always had a good experience at McCluskey Buick GMC. The staff is always professional. I love the interaction i have had with them over the years. I will always buy my car there. More

by MADDINGTON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Large
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Sep 19, 2026 -

McCluskey Buick GMC responded

Professional service has always been at the heart of our service department, so hearing that you’ve enjoyed every visit over the years means a lot to us. We appreciate your loyalty and look forward to caring for your Chevrolet Trax whenever you return.

September 19, 2026

Check in was easy and polite with Bridjette. Was shocked at the price of a battery but not much choice as batteries are not as easily replaced these days. More

by kirbylmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridjette
Print
Sep 25, 2026 -

McCluskey Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCluskey Buick GMC are glad to have you as a customer.

September 19, 2026

Thank BJ Smith for getting the camera fixed in my Acadia. Very helpful and patient. More

by BUCKEYESENSATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bj smith
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Sep 19, 2026 -

McCluskey Buick GMC responded

Knowing the camera repair on your Acadia went smoothly is rewarding. Hearing you found our service team helpful and patient means a lot to us.

September 18, 2026

Jayla was very helpful, friendly and upbeat. Liked the waiting area and the access to free soda. More

by mpflyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla was 5 star!!!!! ⭐️
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Sep 18, 2026 -

McCluskey Buick GMC responded

Hearing that the service on your Chevrolet Cruze was paired with a welcoming waiting area and complimentary soda means a lot to our service team. We’re glad our friendly, upbeat assistance helped make your visit comfortable.

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