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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
337 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 337 reviews

September 23, 2026

I had a wonderful experience with April Very efficient and nice and helpful Great service!! More

by ventura.jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
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Sep 23, 2026 -

McCluskey Buick GMC responded

We’re glad the service on your Chevrolet Trax felt seamless and our team could assist you in such a friendly, efficient way. Knowing you had a wonderful experience means a lot to our service department.

September 22, 2026

I get the best service there! Great people, reliable vehicles, wonderful atmosphere. Mrs. Bridget was amazing helping me. I love my Chevy. More

by Bambi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
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Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing you appreciate our service, the welcoming atmosphere, and reliable vehicles means a lot to us. We’re pleased we could help keep your Chevrolet Traverse running reliably.

September 22, 2026

I was able to get an appointment on the day I needed it. The oil change was done in a timely manner. More

by ruthvk785
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wolf
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Sep 22, 2026 -

McCluskey Buick GMC responded

Our team is pleased we could schedule your appointment the same day and complete the oil change promptly. Knowing the service on your FIAT 500X met your needs means a lot to our team.

September 22, 2026

Sales person went far over what was expected during the whole process. Explained everything and made sure everything went easy More

by proshoptom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

McCluskey Buick GMC responded

Clear explanations and going the extra mile are at the heart of how our team operates. Hearing that Tracey exceeded your expectations and made the service on your Chevrolet Silverado 1500 effortless means a lot to us.

September 22, 2026

They have a structured system to which when you pull up there are people ready to grab your car and the check in station is right there soon as you get out when I love. I like how the manager was easy to t More

by Arabia E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing our streamlined check-in process made your Chevrolet Blazer’s service visit easier is rewarding. We’re pleased our manager could address the initial work and that redeeming your points added extra value. Hearing that our team helped you save money means a great deal to all of us.

September 22, 2026

I worked with Kirt in sales and he was very professional, polite and knowledgeable with the products he sells. I would definitely send friends and family to see him. More

by oclvonly
Recommend Dealer
Yes
Employees Worked With
Kirt Thomas
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Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing that working with our sales team felt professional and informative is rewarding. Your willingness to recommend friends and family is the highest compliment and means a great deal to our team. Our service department is here to provide that same level of care for your GMC Canyon whenever you need us.

September 22, 2026

They provide excellent service. Always make sure they give feedback and always call if there are any issues. More

by rsensibaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Smith
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Sep 22, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating. We’re glad our service department kept you informed with updates on your Chevrolet 2500 and could address any concerns promptly.

September 22, 2026

Been using this service center for more than 1 years. They are usually very reliable. More

by kelley_tbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing that our service center has kept your GMC Acadia running reliably for over a year is truly rewarding. Your ongoing trust means a lot to our service team.

September 22, 2026

Brooke was phenomenal. She went above and beyond to address my concerns and ensure I was satisfied. More

by antwansparks34
Recommend Dealer
Yes
Employees Worked With
Sales Manager
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Sep 22, 2026 -

McCluskey Buick GMC responded

Knowing our service team could go above and beyond to address your concerns with your Dodge Charger and ensure you were satisfied is rewarding. Your kind feedback and five-star rating mean a lot to us.

September 22, 2026

It was my worst experience. There was a lack of communication and the service provided after our first interaction (which was good) failed terrible. I brought my car there for More

by albarrjl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayla Wagoner
Print
Sep 25, 2026 -

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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