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McCarthy Chevrolet
Olathe, KS
314 Reviews
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314 Reviews of McCarthy Chevrolet
June 12, 2014
All Friendly and smiles until.... I bought 2 cars a Cadillac an Acura, I was paying cash for mine and my daughter was trading hers off. For starters they ran a credit check on me and I bought 2 cars a Cadillac an Acura, I was paying cash for mine and my daughter was trading hers off. For starters they ran a credit check on me and I was not financing. Took two days to complete the transaction. (we live 4 hours from Olathe). We left believing that Jamie would stand by his work and get an extra key, manual and floor mats for the Cadillac. I had to return to Olathe a month later to pick up the Acura (someone rear ended me as I left McCarthy lot) I had called and emailed Jamie and he assured me that he would have the item promised for the Cadillac. I picked up the Acura at the body shop and headed to the show room where Jamie met me outside and told me he had already pu the items in the mail. So I headed back home. Week went by and I called Jamie he would not return my calls or respond to email so I called the manager and I pretty much got the same response. another week went by and I have called everyone I could finally someone called me back (now its been two months) I explained again what was going on but now we had not recieved the title to the Cadillac, we did finally receive everything except the manual (Im sure we will never see that) however the title arrived 2 days before the temp expired. SO NO I WOULD NOT RECOMMEND THIS DEALERSHIP, ONCE THE PAPERWORK IS DONE THEY ARE DONE WITH YOU. SHAME ON YOU MCCARTHY CHEVROLET Andrea Chandler Ehrlich More
by andiluc
Employees Worked With
Jamie Harrigan Sr
February 14, 2014
Bought a 2009 Mazda 3 (47k) on Dec. 13th 2013. Car was great but the AC was inop. in 2nd week of ownership. Brought it back and took care of refilling the refrigerant. About another month and the ac stopp great but the AC was inop. in 2nd week of ownership. Brought it back and took care of refilling the refrigerant. About another month and the ac stopped working fogging the inside pretty bad. Called in to Marc and mentioned to look at it again. Verbatim, he asked if I was "smoking dope". Said "It's a used car, I'm not doing anything for you. Good luck." So in short telling me that we got your money and get lost. I called and spoke to the manager same day and never returned a call as promised! Note: Marc really didn't seemed enthusiastic about his job. Seemed to be dull and had the "yeah...Ok" attitude. STAY AWAY FROM MARC AND MCCARTHY CHEVROLET! They'll take your hard earned money and laugh as you drive off. More
by curvingedge22
Employees Worked With
Marc Carpinelli
December 18, 2013
Sean Dearing has been great to work with over the years and again went over the top with a recent visit to get my Avalanche serviced. Sean understands my vehicle, took time to explain the repair and made and again went over the top with a recent visit to get my Avalanche serviced. Sean understands my vehicle, took time to explain the repair and made appropriate recommendations that helped me save some dollars. Service and turn time was strong as usual! Thanks Sean More
by chuckta
Employees Worked With
Shawn Dearing
November 11, 2013
I wanted a Chevrolet Camaro and had already been to some other dealerships before McCarthy. Dan was by far the best salesman out of the other dealerships I went to. I got exactly what I wanted, and Dan an other dealerships before McCarthy. Dan was by far the best salesman out of the other dealerships I went to. I got exactly what I wanted, and Dan and the staff at McCarthy made it a great experience. I will definitely be back and refer everyone to them. More
by nickil_77
Employees Worked With
Dan Woolston
November 04, 2013
I emailed the internet team regarding a 2013 Honda Accord they had listed online. I knew it was exactly what I wanted and they worked with me on price via email. I didn't want to go into the dealership unti they had listed online. I knew it was exactly what I wanted and they worked with me on price via email. I didn't want to go into the dealership until we had worked out a price because I had a very bad experience with high pressure sales the weekend before at Jay Wolfe Honda. I came in, test drove the car and proceeded with the paperwork. There was absolutely zero pressure from Carl to buy, which I really appreciated. He was also very patient with me. I was actually not fully prepared with the paperwork on my trade but they were very flexible at getting the deal squared away. The process was pretty seamless and I left with the car that night. More
by rihc55
Employees Worked With
Toby & Carl, Carl Gray
August 02, 2013
We bought a certified pre-owned 2008 Chevrolet Malibu LTZ with 22,000 miles. When we purchased the financial employee stressed we buy an extended warranty because Chevrolet will not offer one and we would be with 22,000 miles. When we purchased the financial employee stressed we buy an extended warranty because Chevrolet will not offer one and we would be hung out to dry if we did not. Now I know why. In two years of ownership I have spent over $1,000 in repairs to a car that has less than 40,000 miles on it and was allegedly certified as a quality car. We only received a three month warranty. The battery died at 6 months, both key remote died at 7 months, power switch that controls power locks went out at 10 months, rear locking mechanisms on both sides went out at 11 months, sun roof drain came apart at 14 months drenching the circuit board, front locking mechanisms on both sides went out at 16 months, and it in the shop again now. Sean at customer service said Chevrolet is not giving warranties out for much more than a year right now even on new cars because every bump in he road could bring about a problem and they are not in the business of predicting the future. I called Chevrolet's corporate office and they said it was not under warranty and also could not help. When I asked if they could do some repairs for free since they sold me the "certified" lemon I was told they have employees to pay and could not do that. So they make a product they refuse to stand behind as a company and the dealerships sell cars they certify as quality but also can't help when the car turns out to be a POS. Thanks for nothing. More
by drm6565
Employees Worked With
Sean
June 30, 2013
i rated this dealership as bad for many reasons. the first being when i bought my car, they told me they would fix my rearview mirror when they got the part in and they would detail it then. after many first being when i bought my car, they told me they would fix my rearview mirror when they got the part in and they would detail it then. after many attempts to call and many voicemails left, no one would return my calls. finally i complained to the manager and they got me connected with someone who did care. i got my car in to be fixed months after i bought it. they still did not detail it however. i was promised many things that did not happen so i just started going to another dealership. this place seemed once they got my money and i took the car they wanted nothing further to do with me. i will never again buy so much as a paper clip from this place. also the owners moron son decided to race my car through the bay like he was at the kansas speedway. i mentioned it to the finance manager and he simply said "thats the owners son, if he wrecks it he will just buy you another car". he clearly totally missed the point. More
by saralee81
Employees Worked With
jamie harrigan
June 13, 2013
I applied online for a new Malibu...Within 5 minutes I had a call from Dan, at McCarthy Chevrolet...Wanting me to come in a "pick up" my car....I told him I would be in be a few days..He proceeded to call had a call from Dan, at McCarthy Chevrolet...Wanting me to come in a "pick up" my car....I told him I would be in be a few days..He proceeded to call 2 more times that day which is Thursday, Friday 2 more calls in which i told Dan wasn't sure I could put down a lot of money he said your credit is excellent you don't need money down, I said what is the interest rate he told me 2.9% payment around $450.00. Monday I get an email from Shayne wanting to know if I am picking up my car??? Everything is ready just come in a sign...I sent back an email stating I am coming in today, went in a Salesperson Marc comes out to the parking lot, says Dan is inside he will get him, another man comes out and shuffles me inside, and tells me Dan is not here but, Tink will help you....Tink was like I don't know anything I am calling Dan to find out about you and what he had done...I waited...He came out..Apparently everything I had been told by Dan was a lie...They had not ran my credit had not got approval from the finance company, nothing...so Tink says i will get this going...He comes back with this Insane proposal $7000 down and 456.00 a month for a 27000 car..I said NO..I told him what Dan had said and about Shayne's email..I told Tink I am leaving...he says NO NO NO wait I will get someone...and he brings in Tim a finance man he says to me that he will get me in the Cruze with nothing down I said Ok then they tell me I need to purchase a Used car??? I had enough...Lousy service, Outrageous Price and no onw knew anything and the people whom pushed me to go in are nowhere in sight really bad, never again... More
by marcussmithus
Employees Worked With
Dan, Shayne, Tim
May 25, 2013
THE WHOLE TIME WORKING WITH GILBERT, WAS A JOY, WE GOT THE CAR WE WANTED EVEN A BETTER PRICE THAN WE EXPECTED, THE MANAGER STAFF WAS VERY HELPFULL, I THINK HIS NAME WAS JOE BALSIMO,HE WES VERY HELPFULL AS THE CAR WE WANTED EVEN A BETTER PRICE THAN WE EXPECTED, THE MANAGER STAFF WAS VERY HELPFULL, I THINK HIS NAME WAS JOE BALSIMO,HE WES VERY HELPFULL AS WELL AND MORE THAN MOST STORES WE VISITED, OR TRYED TO DO BUSINESS WITH. GILBERT EVEN WENT OVER THE TOP WE HAD ASKED FOR SOME THINGS AFTER THE SALE, HE CAME THROUGH WITH OUT A QUESTION.... THANKS TO GILBERT AND STAFF. More
by joevan447
Employees Worked With
Gilbert Meyer
