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McCarthy Chevrolet
Olathe, KS
314 Reviews
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314 Reviews of McCarthy Chevrolet
May 11, 2015
Excellent customer service My family just purchased to vehicles and we appreciate the smooth transaction. Everyone took the time to help us and answer our questions. Tom went th My family just purchased to vehicles and we appreciate the smooth transaction. Everyone took the time to help us and answer our questions. Tom went through every part of the car and explained the features. More
by Rdiviak
Employees Worked With
Heath McRoy, Tom Hardin, Chad Atacheson Sr
April 12, 2015
Marc Carpinelli is great! I bought a vehicle from McCarthy Chevrolet with Marc Carpinelli. He was very prompt and went above and beyond during the entire process. I drove 250 I bought a vehicle from McCarthy Chevrolet with Marc Carpinelli. He was very prompt and went above and beyond during the entire process. I drove 250 miles to purchase this car so, needless to say I asked a lot of questions and was very skeptical. Marc was able to describe the car and send many photos as requested. His communication was excellent. He researched additional information from the vehicles owner and sent it to me immediately. I am pleased with the car and the transaction as a whole. The only negative would be the amount of time I had to wait to finalize the paperwork. I think it sat on someones desk for a while before we were able to get it wrapped up. More
by ZychConstruction
Employees Worked With
Marc Carpinelli
April 05, 2015
Will go back here for all our cars! Marc and everyone at McCarthy was so great in helping us find the car that worked for us! Will be recommending this dealership to friends and family! Marc and everyone at McCarthy was so great in helping us find the car that worked for us! Will be recommending this dealership to friends and family! More
by jkiene08
Employees Worked With
Gregory Kurz, Marc Carpinelli, James Sparks
March 11, 2015
The only car dealership I've provided with repeat business This is the only dealership I've provided with repeat business, and that's all because of Jamie Sr. in sales and Ken Archambeau in service. Its not po This is the only dealership I've provided with repeat business, and that's all because of Jamie Sr. in sales and Ken Archambeau in service. Its not possible to be in this business as long as they have without having done something right, and it shows. I met Molly during my most recent purchase and she's just as high-caliber a person as I would have expected after having worked with Jamie Sr. and Ken. Molly made a very complicated process quick and easy to understand. When its time to purchase my next vehicle, I'll return to McCarthy Chevrolet again, and once again I'll ask to work with Jamie Sr and Molly. I've worked with Ken for my routine maintenance for the past four years, and every time I come in for service, I know I'll be treated kindly and fairly by him. This is an amazing, honest, fair team of people who care about customer satisfaction. You'll continue to have my business as well as continued referrals to my family and friends. More
by Sarah
Employees Worked With
Ken Archambeau, Jamie Harrigan Sr
February 19, 2015
outstanding!! from the first email to the initial first visit Marc was outstanding. not only did he take the time to listen to me about my situation, he did for me from the first email to the initial first visit Marc was outstanding. not only did he take the time to listen to me about my situation, he did for me what i thought was never possible and that was buying a new car and made it affordable. everyone in the showroom was outstanding and i have never felt so much genuine kindness not fake pushy sales people that i did as when i visited McCarthy. It was a wonderful experience and yes it made me cry tears of joy. You want someone who will take every aspect of the car buying serious yet enjoyable go see Marc. More
by evanalstine
Employees Worked With
Marc Carpinelli
January 08, 2015
Disappointed Not very friendly. Not who I usually go to and will not go back to this guy again! Service was great as usual regarding my car, but this employee wasn Not very friendly. Not who I usually go to and will not go back to this guy again! Service was great as usual regarding my car, but this employee wasn't helpful at all. More
by caitmcken
Employees Worked With
Ken Archambeau
December 12, 2014
Un Satisfied Potential Customer I was quoted a price by Andrew Harrigan on a 2013 White Jeep with new white top, out the door and delivered to my door 28,800, still have it in writin I was quoted a price by Andrew Harrigan on a 2013 White Jeep with new white top, out the door and delivered to my door 28,800, still have it in writing. As we are trying to finalized the deal 3 days later he realizes he made a 2500 mistake and now the Jeep is 31,700 which knocked it out of my budget range. Talked with Joe Balsamo, GM and he said although his people made a mistake he is not willing to take the lost. After talking with him, I could immediately tell that he was not willing to work for his customers by his tone. Usually a business of this size when they make a mistake they take ownership of it and write it off as a lost. Not McCarthy Chevrolet it is all about them making the money, lying to potential customers, So overall experience I will continue telling folks about these crooks until Justice is served. James More
by BuddyM7147
Employees Worked With
Joe, Balsamo
December 09, 2014
the Lemon shop - 2010 certified enclave purch Sept 13 Sold us a "certified" lemon - coolant hose disconnected - needed all new brake pads - needed all new rotors - airbag sensor - new tires - air c Sold us a "certified" lemon - coolant hose disconnected - needed all new brake pads - needed all new rotors - airbag sensor - new tires - air conditioner went out More
by Patrick Altenhofen
Employees Worked With
Ken Archambeau
November 25, 2014
UNFORTUNATELY TERRIBLE CASE #71-1366080480 UNSATISFIED CUSTOMER - IN MID JULY I PURCHASED A 2015 LT TAHOE FROM MCCARTHY CHEVROLET IN OLATHE,KS. FROM CHIPS AND IMPERFECT CASE #71-1366080480 UNSATISFIED CUSTOMER - IN MID JULY I PURCHASED A 2015 LT TAHOE FROM MCCARTHY CHEVROLET IN OLATHE,KS. FROM CHIPS AND IMPERFECTIONS IN PAINT TO THE FALLING RUBBER ACCORDION ON SUNROOF TO THE SCREEN DISPLAY THAT GOES OUT INTERMITTENLY AND ALSO STANDS STILL IN A GLITCH. THESE ISSUES HAVE BEEN ATTEMPTED TO BE REPAIRED 3 TIMES WITH MULTIPLE 45 MINS TRIPS TO AND FROM THE DEALERSHIP WITH NO RESOLVE. AFTER SPEAKING TO 13 DIFFERENT CHEVY/GM EMPLOYEES I AM NOW DEALING WITH JOE NICHOLS AND HIS MANAGER TEMPE OF THE EXECUTIVE OFFICE IN WARREN, MICHIGAN. NEARLY A MONTH AGO JOE OFFERED A $500 ACCESSORY CERTIFICATE WHICH I HAVE ABSOLUTELY NO USE FOR AS WELL AS A FOURTH ATTEMPT TO REPAIR THE ISSUE. ONCE ESCALATED TO TEMPE SHE LEFT ME A VOICEMAIL AND WHEN I CALLED HER BACK SHE HAS NOT RESPONDED TO THIS DATE WHICH WAS OVER A MONTH AGO. NOW TODAY JOE NICHOLS HAS TOLD ME HE DOES NOT KNOW WHO HER SUPERVISOR IS. SO HE DOESNT KNOW WHO HIS BOSSES BOSS IS. IM TIRED OF BEING LIED TO AND TREATED POORLY. AT THIS POINT I WANT THE CAR TO BE PURCHASED BACK BY THE DEALER AND ALL EXPENSES PAID TOWARDS THE CAR TO BE REIMBURSED. OR A SIGNIFICANT REBATE AND REPAIR BE PROVIDED. More
by CGoode58
September 17, 2014
Tom Hardin did great I was a customer who didn't think my credit was good enough for a car let alone a new car. Tom changed all of that when he got me into a New 2014 Chev I was a customer who didn't think my credit was good enough for a car let alone a new car. Tom changed all of that when he got me into a New 2014 Chevy Cruze I really appreciate Tom thank you. More
by kylaking
Employees Worked With
Tom Hardin, Gregory Kurz
