Mazda of Valley Stream
Valley Stream, NY
Filter Reviews by Keyword
By Type
119 Reviews of Mazda of Valley Stream
Outstanding customer service. David deserves to be recognized for his outstanding customer service. He is beyond patient and is knowledgeable. He did a superb job. 10 out of 10 sta David deserves to be recognized for his outstanding customer service. He is beyond patient and is knowledgeable. He did a superb job. 10 out of 10 stars. More
Amazing experience I’ve visited other Mazda dealerships and this has been the best of the best. Everyone in there has a great vibe, and this is a light environment. They I’ve visited other Mazda dealerships and this has been the best of the best. Everyone in there has a great vibe, and this is a light environment. They’re not typical sales people, they care about honesty and their customers. Stephen, Kevin and Tom all worked hard to have my car ready in just 2 days. It was refreshing not dealing with masculinity ego that’s present in many dealerships. Stephen went above and beyond, and he genuinely cares about his customers. He stayed past business hours going through every detail with me. kevin took his time trying to get me the best deal, and he achieved it. I will recommend this dealership, and I’ll be back for my future Mazda’s here. Thank you everyone !!! More
Mazda CX-5: Made possible When it came to leasing our first car, previous dealerships did not give us an easy or bright direction. We were asked many questions that purposely l When it came to leasing our first car, previous dealerships did not give us an easy or bright direction. We were asked many questions that purposely led us to wanting to finance an older model with the excuse that a 2018 brand new lease would cost us more. When we came to MAZDA of Valley Stream, our experience was 100% different. We were welcomed kindly, asked subtle questions, and we were allowed to share our thoughts on what we wanted and how we wanted to structure our payments. The first answer from David was "Let me try to make that happen". Within 30 minutes of stepping into the showroom, he had come up with 3 different options for our understanding, and within 15 minutes we came to an agreement on a lease that fit us perfectly. We were never pushed to do something we did not want. Everything was our decision. There was not "negotiating' back and forth for hours as other dealerships sat us down to do. I would recommend this dealership to anyone who is looking for a new car and wants to be treated with respect. More
Extremely Rude Sales Manager Went to test drive a CX-5, I'm just in the beginning stages of searching for a new car. The test drive was great, David did a good job of explaining t Went to test drive a CX-5, I'm just in the beginning stages of searching for a new car. The test drive was great, David did a good job of explaining things. We got back and I wanted to get an idea of what pricing looked like even though i wasn't ready to buy just yet. David explained the different options to me, told me to think things over and come back soon. As I was getting up to leave the manager comes out of his office gives me an extremely rude and arrogant attitude, tells me i'm not really in the market for a car, etc, doesn't even shake my hand as i leave. I'm not sure how these people expect to earn someone's business by treating them like that. If i decide to buy a Mazda I will definitely be going elsewhere for it. More
Great salespeople David was helpful and knowledgeable. From the time we walked into the dealership to "just look" everyone we encountered was friendly. David was very David was helpful and knowledgeable. From the time we walked into the dealership to "just look" everyone we encountered was friendly. David was very personable and patient with our attention to small details. He made the transition from donating our old vehicle to our new Mazda extremely easy. More
Love my Mazda 3 The person who assisted me was David Mondesire. He was excellent. He was helpful, friendly, professional, and knowledgeable in Cars and Especially Maz The person who assisted me was David Mondesire. He was excellent. He was helpful, friendly, professional, and knowledgeable in Cars and Especially Mazda vehicles. He kept his words. Yes, he kept his words in returning calls and following through with what he said. I would definitely go back to him in the future. More
Very Good Service and Customer Care My experience at this Mazda dealership was a very good one. Mr. David Mondesire was very helpful. I was a very challenging customer and he was defini My experience at this Mazda dealership was a very good one. Mr. David Mondesire was very helpful. I was a very challenging customer and he was definitely up for the challenge. I found him to be as clear and informative as a dealer can possibly be. He even went out of his way to contact me after hours and also on his days off. With buying a big purchase such as a car, the experience can be very stressful. However, Mr. Mondesire made it comfortable for me. I would recommend this dealership to family and friends. T. Fryson More
Great Service Outstanding Service from Mr. Henry Villafuerte. Very Knowledgeable, polite respectful. Total Gentleman. Would definitely return to do business with hi Outstanding Service from Mr. Henry Villafuerte. Very Knowledgeable, polite respectful. Total Gentleman. Would definitely return to do business with him in the future. Would refer family friends to Mazda. More
Mind is at peace right now. landed my first job and needed a car ASAP to travel to work felt like winning the lotto, yet stuck until I went to Mazda. landed my first job and needed a car ASAP to travel to work felt like winning the lotto, yet stuck until I went to Mazda. More
Top notch service Can't begin to describe how awesome this place is. They have amazing people working there. Special thanks to Henry, Kevin and Tommy. Couldn't have fo Can't begin to describe how awesome this place is. They have amazing people working there. Special thanks to Henry, Kevin and Tommy. Couldn't have for a better deal. More