Mazda of Salem

Things ran smoothly and he was very willing to help/work with us on the car with us on the car More

I was treated in a most ethical & professional manner by both my salesman & his managers. They went above & beyond the call of duty in order to satisfy my desires & gain me as a loyal customer! They gave me both my salesman & his managers. They went above & beyond the call of duty in order to satisfy my desires & gain me as a loyal customer! They gave me my asking price for my 12 year old trade in with 161k miles, & the vehicle I purchased was at an excellent price & value! So for me it was a win, win! More

I found the dealership clean and professional. The four people (Joshua, Erin, Cheyenne and Victor) to be quick to respond and very professional. I will recommend this dealership in the future. The four people (Joshua, Erin, Cheyenne and Victor) to be quick to respond and very professional. I will recommend this dealership in the future. More

Ivan listened to my needs and found the perfect car for my family’s needs. I would recommend Ivan and Mazda of Salem. my family’s needs. I would recommend Ivan and Mazda of Salem. More

Calei was super helpful throughout this process and worked with me on what my needs were. Very professional. Highly recommend. worked with me on what my needs were. Very professional. Highly recommend. More

Calei amazing! Top sales woman! Worked with us after our accident to get us in a safe working car for my family! Top sales woman! Worked with us after our accident to get us in a safe working car for my family! More

Ethan was fantastic! ! Did most of the process the day before via text & phone calls. Good car inventory & great customer service. ! Did most of the process the day before via text & phone calls. Good car inventory & great customer service. More

The excellent price, remote negotiation and contracting, and home delivery made this the best dealer experience ever! However there were a few misses that prevent me from a 5 star review. The vehicle was de and home delivery made this the best dealer experience ever! However there were a few misses that prevent me from a 5 star review. The vehicle was delivered with only one key and no temp tag, so I could not legally drive my new car for several days. It was also several days later that I signed the power of attorney for the DMV paper work. I was never initially asked what plate I want. When signing the DMV paperwork I indicated I wanted a specific plate and could write a check for the difference. After checking back a couple of times I was told the next week it was too late and I was stuck with the standard plate. Not the end of the world, but I was looking forward to the other plate design. In Addition the vehicle was delivered without being detailed. There was residue on the window from the Windsor sticker, the inventory sticker was still on the windshield, and the interior of the windshield had a film on it with the suction cup marks from the manufacturing. While I appreciated the rushed delivery, items were clearly overlooked. I would have been fine waiting a day for paperwork and delivery prep to have been done properly, but then I guess the dealer would not have met their quota for the month. More

Erin was fantastic and really went above in beyond in delivering our vehicle. The whole process was very smooth and went off without a hitch. delivering our vehicle. The whole process was very smooth and went off without a hitch. More

Erin was great to work with! Mazda was able to give me a great deal and I’m so grateful Mazda was able to give me a great deal and I’m so grateful More