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Mazda of Salem

Salem, OR

4.4
190 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3230 Market St NE

Salem, OR

97301

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Showing 190 reviews

February 28, 2026

Super patient, helpful and understanding. Kyle and the rest of the team were great to work with! More

by destinymccombs1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Josh
Feb 28, 2026 -

Mazda of Salem responded

It’s great to hear our team’s patience and support made your visit smooth. Congratulations on your new Mazda CX-5. Enjoy every mile in your new ride.

February 26, 2026

done business with them more than once. honest dealership with very nice people, good selection of cars, very fair prices. More

by kadinmcf13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kyle the salesman
Feb 26, 2026 -

Mazda of Salem responded

We’re glad you’ve returned to us time and again and that our honest approach and friendly team stood out. Thank you for trusting us with your new Mazda CX-50 and for noting our fair pricing. We look forward to serving you again soon.

February 26, 2026

Mario helped me with this sale. Although he is a newer sales associate, he was wonderful. Very knowledgeable and if I had a question he did not know how to answer, he quickly foun More

by CHABRISEH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales, Mario
Feb 26, 2026 -

Mazda of Salem responded

Thank you for your five-star review and for choosing Mazda for your new vehicle. We’re delighted our sales associate provided prompt answers and allowed you to take your time without pressure. We look forward to assisting you again.

February 24, 2026

Great service. Easy to ask questions. The video of the inspection and online approval of work was easy to use. No pressure if you decide not to have a service done. More

by Kate P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Feb 24, 2026 -

Mazda of Salem responded

It’s great to hear that your Mazda CX-5 service visit went smoothly. We’re pleased the video inspection and online approval made things more convenient. We also aim to guide you through recommended work without pressure so you can choose what’s right for your vehicle.

February 23, 2026

Erin was very knowledgeable, very friendly and very helpful. The experience was no pressure and pleasant. Sales manager was willing to work with us to meet our payment goals and we got the car we wante More

by twolskes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin, Josh
Feb 23, 2026 -

Mazda of Salem responded

It’s wonderful to hear you had a pleasant, no-pressure experience with knowledgeable and friendly assistance. We’re glad the sales manager worked to meet your payment targets so you could drive home in the new Mazda CX-5 you wanted. Thank you for sharing your feedback!

February 22, 2026

Erin was pleasant and easy to work with. The finalizer also great and helped me with getting the best deal possible More

by sorin.squeaks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Macisaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Perez,
Feb 22, 2026 -

Mazda of Salem responded

It’s wonderful to know our team made the purchase process smooth and helped you secure a great deal. Enjoy your new Mazda3 and many happy miles behind the wheel.

February 22, 2026

Great people and great work, the service advisors always makes you feel comfortable and keep you informed. I appreciate that the technicians send you a video of the inspection. I feel very confident that I More

by MGRUBBS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Macisaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Mazda of Salem responded

It’s wonderful to know Steve and our service advisors made you feel comfortable and kept you informed during your Mazda service. We’re glad the inspection video provided clear insight and boosted your confidence in our work. Thank you for trusting us with your Mazda.

February 21, 2026

The finance guy (Asit) completely dropped the ball on processing my down payment and then made it my problem via back and forth calls and texts for almost 3 weeks instead of swiftly resolving the issue. More

by Cynthia Batchelor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I didn’t work with any of those 3 men. I worked with Sofia Mendoza in Sales, and she can get 5 stars. Asit in finance can get 1 star.
Feb 26, 2026 -

Mazda of Salem responded

Cynthia, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 19, 2026

Erin is a good sales rep to work with, good communication and respectful negotiation. I chose to work with her a second time after losing my previous car in a collision. I was offered a fair deal comparable More

by knsipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin
Feb 19, 2026 -

Mazda of Salem responded

What a pleasure to assist you again on your second Mazda purchase. We’re glad our communication and negotiations met your expectations and matched online pricing fairly. Enjoy driving your new Mazda.

February 15, 2026

Such great service! Always nice and didn’t judge my dirty car. Thank you so much! More

by lepadelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Macisaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Mazda of Salem responded

We appreciate you trusting us with your Mazda3 service. We're delighted you felt welcomed and at ease throughout your visit.

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