Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda of Salem
Salem, OR
343 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 343 reviews
Verified Customer
September 03, 2026
HHe's incredibly kind and always willing to share his knowledge. He has a wealth of experience in his area of expertise. knowledge. He has a wealth of experience in his area of expertise. More
by mussa walio
Employees Worked With
September 03, 2026
Great experience! They found me what I wanted for a fair price. Smooth process from start to finish. They found me what I wanted for a fair price. Smooth process from start to finish. More
by tnt_clan_411
September 03, 2026
Amazing customer service. Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a ma Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a masterclass in salesmanship. I will never consider an automobile purchase without her expertise. She knew all the specs of each trim and which should I purchase to be the most advantageous to my budget.. the value and cost was my concern because of the limits and constraints of my monthly budget. With ease and expertise she navigated me towards the best course of action. Never ever did I expect such service. I will only buy Mazda cars from her and her only in the future. I used to buy Toyota and Honda cars. No more . The future for my family is only Mazda. Mazda sold by Erin Perez. Thank you Mazda , thank you Erin Perez!!!!! More
by mikebania
Employees Worked With
Other Employees :
Erin Perez
September 02, 2026
Fair negotiation before even visiting the dealership. Consistent but not overload communication. No last minute deal changes. Fair and honest experience all the way around. Consistent but not overload communication. No last minute deal changes. Fair and honest experience all the way around. More
by jonvanos
Employees Worked With
September 01, 2026
Everything is good and easy . But it took over 4 hours to process all the documents:( But it took over 4 hours to process all the documents:( More
by desii.r
Employees Worked With
September 01, 2026
Very helpful throughout the whole process. Straightforward negotiator and willing to go above and beyond for the clients. Awesome shopping experience. Straightforward negotiator and willing to go above and beyond for the clients. Awesome shopping experience. More
by petrusr_7
Employees Worked With
September 01, 2026
Staff were friendly and helpful, and very accommodating. Went in to test drive a vehicle on my lunch break, came back after work and bought it. Went in to test drive a vehicle on my lunch break, came back after work and bought it. More
by Josh S
September 01, 2026
Overall a very nice experience,Erin was the best, she did a outstanding job and gave the best service a outstanding job and gave the best service More
by petsgb
Employees Worked With
September 01, 2026
James was very good, I would buy an igloo in mid summer from him. Honest, knowledgeable, helpful, friendly and not pushy. The head of Finance, the person that took the final payment, honest, knowledgeabl from him. Honest, knowledgeable, helpful, friendly and not pushy. The head of Finance, the person that took the final payment, honest, knowledgeable, friendly. Both 11 out of 10 rating. More
by khodadad
