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Mazda of Salem
Salem, OR
251 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
May 23, 2026
I purchased a 2026 MX-5 and Sofia was fantastic! I received a fair trade for my 2016 MX-5 and the purchase of the 2026 was fully transparent with no "I need to talk to my manager." Pricing was cle I received a fair trade for my 2016 MX-5 and the purchase of the 2026 was fully transparent with no "I need to talk to my manager." Pricing was clear and an excellent deal. No hidden fees in the estimate or closing. I noted i was not interested in any add-ons. Sofia and I discussed it over the phone, and when I went to the dealership, all paperwork was prepared and awaiting signature! There was zero pressure applied during closing to add coatings, Protestants, extended warranties, etc. Zero changes to what we had previously agreed to. I dropped off the 2016 keys, signed the paperwork, and was in and out in 30 mins. This is what a car buying experience anywhere else should aspire to be. The dealership is nicely remodeled and spotless as an added bonus and everyone was pleasant and professional. I highly recommend them (and would ask for Sofia if I were to buy another car anytime soon). Nicely done! More
by droberts4571
Verified CustomerEmployees Worked With
SOFIA - SALES DEPARTMENT (FIVD STARS)
May 21, 2026
ALL staff members were extremely helpful and none were pushy about upselling any product. Doug was especially considerate during our experience... of course, he was our main man! :-) It was the most ple pushy about upselling any product. Doug was especially considerate during our experience... of course, he was our main man! :-) It was the most pleasant experience we had with all the dealers in Salem. Would (and have) highly recommend your company for a good new/used car purchase experience! We haven't yet used the service department, but expect that the quality there will also be outstanding! More
by MHORTT
Employees Worked With
Doug, Erin, Saul (at other lot) and one other young man whose name I don' t remember.
May 18, 2026
I feel like they made buying easy and not pushy, I was very comfortable and felt like family. very comfortable and felt like family. More
by cay2on
May 16, 2026
From start to finish, I was treated with courtesy and interest. Erin and Sofia were especially helpful in transacting a lot of this over the phone since I live 90 minutes away. The car was ready, as wa interest. Erin and Sofia were especially helpful in transacting a lot of this over the phone since I live 90 minutes away. The car was ready, as was the instruction on using the touchscreen, when my husband and I arrived. A delightful process. More
by susicu83
Employees Worked With
Erin, Sofia
May 15, 2026
Great experience with Mazda. The People are friendly and most definitely will try heard to make your car buying experience a great one. The People are friendly and most definitely will try heard to make your car buying experience a great one. More
by luckymontalvo3
Employees Worked With
