Mazda of Salem

Professional, friendly and worked well with us. The process was quick and easy. Doug went the extra mile. The process was quick and easy. Doug went the extra mile. More

Everyone including Ivan were very welcoming and friendly. They we’re patient with us and with what exactly we wanted for the car we were looking at. They were honest about everything and give us advice on ca They we’re patient with us and with what exactly we wanted for the car we were looking at. They were honest about everything and give us advice on car payments. 10/10 recommend! I was even looking at the car i got from a different dealership but seems like they didn’t want to me me half way like Mazda of Salem and Ivan did. More

Very accommodating to me and I did not feel pressured. It was a non stressful event!! It was a non stressful event!! More

This is the second car we’ve purchased through Sofia Mendoza (Mazda of Salem) and we couldn’t be happier! No one works harder than our Sofia—she’s incredibly organized, diligent and quick. There is no t Mendoza (Mazda of Salem) and we couldn’t be happier! No one works harder than our Sofia—she’s incredibly organized, diligent and quick. There is no transaction too difficult for her! and she does it all with such good energy and a winning attitude. From the general manager to the finance guys and the service department, you won’t find a more good-natured and talented staff, period! (shout-out to Jimmy! for driving our car down from Washington! Dude!!) More

The guys over there, the are super passionate with their clients, they're nice at all time when we were there. clients, they're nice at all time when we were there. More

Very nice group to work with as they made it a smooth process. Thank you! process. Thank you! More

Overall pleasant experience. Everybody was friendly and helpful. All of my questions were answered and felt like my satisfaction was prioritized. Everybody was friendly and helpful. All of my questions were answered and felt like my satisfaction was prioritized. More

Ivan was very communicative and thorough and kind through the entire process. I traveled 3.5 hours and he made sure I knew what was happening every step of the way. Upon arrival to driving off he was so know the entire process. I traveled 3.5 hours and he made sure I knew what was happening every step of the way. Upon arrival to driving off he was so knowledgeable and professional. Highly recommend and will return! More

I worked with Ivan Gutierrez at Mazda of Salem on a 2017 CX-5 Grand Touring and had a genuinely great experience from start to finish. I went back and forth quite a bit on pricing, and Ivan stayed patient a CX-5 Grand Touring and had a genuinely great experience from start to finish. I went back and forth quite a bit on pricing, and Ivan stayed patient and easy to work with the whole time — no pressure tactics, no runaround, just honest communication over text that made the whole process low-stress. He helped us land on a number that felt fair given the car's mileage and condition, and he took the time to make sure I understood all the warranty details clearly before we signed anything. It's clear he actually cares about getting customers into the right car at a fair price, not just closing a sale. If you're shopping at this dealership, I'd highly recommend asking for him. More

Quick no hassle deal. Car was cleaned and gassed up. Paperwork was fast and easy. Car was cleaned and gassed up. Paperwork was fast and easy. More