432 Reviews of Mazda of Elk Grove - Service Center
The Mazda team did great with my vehicle, trusted them with my new car and they took care of it. Great alignment and quick responsive time. with my new car and they took care of it. Great alignment and quick responsive time. More
I had an appointment at Mazda to have my tires installed with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here for service again. More
Clean comfortable customer waiting area. Went in for oil change and tire rotation and came out thinking the service was very reasonable. Took a star off the whoever took the last step Foun Went in for oil change and tire rotation and came out thinking the service was very reasonable. Took a star off the whoever took the last step Found dirt grime on my steering wheel and the reminder oil change sticker was located on a different place, which means that the last location of the sticker has the old glue showing on the windshield corner. Took care of these items myself since I left the dealership before noticing More
Quick service. 45 minutes. Love the video inspection. Courtesy service. Will be back next time 45 minutes. Love the video inspection. Courtesy service. Will be back next time More
This dealership has one of the best service departments I have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chri have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chris Howard is my service advisor and Billy, Dept. Mgr. are always available. More
Incredible professionalism, care, and politeness with the service and sales team! Absolutely wonderful dealership would definitely recommend. service and sales team! Absolutely wonderful dealership would definitely recommend. More
Whole process from beginning to end was smooth and efficient. Service employees were attentive and polite. The vehicle loaner process was quick and the vehicle was clean and pleasant to drive. efficient. Service employees were attentive and polite. The vehicle loaner process was quick and the vehicle was clean and pleasant to drive. More
We have always been super happy with the service dept. Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have recei Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have received More
Schedule d my appointment a few days in advance and check in was a breeze. Chris explained everything very thoroughly, and service was completed ahead of estimated waiting time. Will always use Elk Grove Maz in was a breeze. Chris explained everything very thoroughly, and service was completed ahead of estimated waiting time. Will always use Elk Grove Mazda for my service needs. More