Mazda of Elk Grove - Service Center

Extremely satisfied with my last service. Service was completed on time, love always getting a quick video of my vehicle showing the under carriage, tires & brakes, along with engine compartm Service was completed on time, love always getting a quick video of my vehicle showing the under carriage, tires & brakes, along with engine compartment. More

Chris provided excellent customer service with greeting me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, ma me at the service parking area as I arrived, checking me in expeditiously with a smile, leveraging his knowledge with addressing all my questions, managing his technical staff to complete my vehicle’s, repairs and safety checks timely, and displayed a sense of humor as he laughed at all my jokes. :-) More

Outstanding customer service. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. More

I was met with efficient, friendly, and courteous! looking forward to next the service. Highly recommends.Thank you Maritza looking forward to next the service. Highly recommends.Thank you Maritza More

Great customer service. Video shared while car is being fix. Very impressive way knowing that they care about your car. Video shared while car is being fix. Very impressive way knowing that they care about your car. More

I worked with Ford Motor Co and Mazda dealers for 28 years and can honestly say that Mazda of Elk Grove has the best Customer service I have ever seen. Jaik Willmon in sales went above and beyond in ma years and can honestly say that Mazda of Elk Grove has the best Customer service I have ever seen. Jaik Willmon in sales went above and beyond in making sure we were 100% satisfied. He scheduled a service for a tiny problem we had after picking up our used 2019 Ford Flex and working with Billy in the service department got the vehicle completely fixed the first time. Everyone in the process from the service drive to the cashier was very friendly. The waiting area is very comfortable and has snacks too. I will be a Mazda of Elk Grove customer when we are ready for our next car/or SUV. More

We receive exceptional service every time we service our vehicle. Super easy to schedule, seamless experience, by far still the best decision buying our Mazda from Mazda of Elk Grove vehicle. Super easy to schedule, seamless experience, by far still the best decision buying our Mazda from Mazda of Elk Grove More

Elk Grove Mazda Service is easy to work with and they get it done in a timely manner. Shout out to Danny! He is always great to work with! it done in a timely manner. Shout out to Danny! He is always great to work with! More

Our first service after purchasing here last August. Was the best experience I’ve ever had at a dealership. Clayton, in the service scheduling, was fantastic. He was knowledgeable, patient and thorough. Was the best experience I’ve ever had at a dealership. Clayton, in the service scheduling, was fantastic. He was knowledgeable, patient and thorough. When he heard that I’m the sole driver because of a medical condition for my husband, he took the extra time to explain the expected expense and timing of the future services. He was extremely kind. We also had the pleasure of running in to Jon Murphy, our original salesman, who continues to show his kindness and respect for us. A most pleasurable experience and a very happy returning customer. More

I always come here for my services. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. I always get exceptional service from Chris and all the service people. The place is always clean and comfortable. More