Mazda of Elk Grove

The Friendly Call That Started It All About two months before my car lease was due to mature, I received a friendly call from Briana Carroll, the Acquisition Manager at Mazda of Elk Grove. Her warm invita before my car lease was due to mature, I received a friendly call from Briana Carroll, the Acquisition Manager at Mazda of Elk Grove. Her warm invitation to visit the dealership caught me by surprise—I had previously leased a car with them, but this proactive outreach truly impressed me. Briana listened attentively as I outlined my requirements for my next car lease. Her genuine interest set the tone for what was to come. A Warm Welcome and Genuine Hospitality On March 31st, 2024, I arrived at the dealership and was greeted by Christian Gonzales. He welcomed both me and my mom to the cozy lobby, where freshly brewed coffee and refreshing water awaited us. The atmosphere was inviting, and it was evident that Mazda of Elk Grove values every customer. No one was ignored; instead, we were acknowledged with warmth and sincerity. Meeting Antonio Salas: A True Professional Soon after, I had the pleasure of meeting my sales agent, Antonio Salas. Antonio’s professionalism and enthusiasm were immediately apparent. He whisked me away to the lot, where all the Mazda CX-5 models can be viewed. Antonio’s knowledge about the different models and color options was impressive. We test drove the CX-5 Carbon Edition, and Antonio’s engaging conversation made the experience enjoyable. No Pressure, Just Excellence Back in Antonio’s office, we delved into filling out the paperwork. I laid out my payment expectations and the amount I was willing to put down for the lease. To be honest, I braced myself for the typical high-pressure sales tactics. But Antonio defied expectations. There was no hard sell—just a genuine desire to find the best deal for me. His efficiency, attentiveness, and personable approach put me at ease. I half-expected to reach for my blood pressure medicine, but it turned out I didn’t need it at all. Antonio Salas: A Sales Manager Extraordinaire We swiftly reached an agreement. Antonio Salas is more than a sales agent; he’s a knowledgeable guide, an efficient problem-solver, and an excellent listener. Working with him was a pleasure, and I’m grateful for his expertise. If you’re looking for a stress-free car-buying experience, seek out Antonio—he’s the epitome of professionalism. Sealing the Deal with David Bayan Lastly, I sat down with David Bayan, the Finance Manager, to sign the contract and paperwork. His efficiency ensured a seamless process, and I appreciated his attention to detail. David was also friendly to talk with and I was able to ask him questions pertaining to the terms of the contract. He also took the time to explain the process and described the purpose of the documents I am signing. I took the car home but realized that I need to keep my existing payment schedule. I called David back the next day. I was expecting to get his voice mail so I can leave a message but to my surprise, he took my call. He gave me some guidance on how I can work out my preferred payment schedule with the finance company. So I have a move forward plan to work out a payment schedule with the finance company. In summary, my visit to Mazda of Elk Grove was nothing short of outstanding. The team’s commitment to customer satisfaction, exemplified by Briana, Christian, Antonio, and David, makes this dealership stand out. If you’re in the market for a Mazda, look no further—Mazda of Elk Grove has my highest recommendation. They have the best people to help you and their sales process is very polished and no pressure. The whole buying/leasing experience is pleasant. I left the dealership with a smile on my face. Thank you for making my car leasing experience memorable! More

David was a great help! I forgot my garage door opener in my old car and David went out of his way to bring it to my house in Folsom! That was he got off of work! Thank you I forgot my garage door opener in my old car and David went out of his way to bring it to my house in Folsom! That was he got off of work! Thank you David! More

Mazda Elk Grove team are very helpful in us getting our dream Mazda car! Eric is very instrumental and patient in working with us and getting us the car that we want at the end of the day :D Also kudos to dream Mazda car! Eric is very instrumental and patient in working with us and getting us the car that we want at the end of the day :D Also kudos to Maja(finance) for explaining to us thoroughly about GAP insurance, which we already forgot because of too much excitement. We are very satisfied and highly recommend this branch and will surely come back here if we need another car. We love our new Mazda! More

This is my 4th Mazda lease from Mazda of Elk Grove. There's a reason why I keep going back. The team is always friendly, professional, and not pushy. The dealership is clean and welcoming, and the serv There's a reason why I keep going back. The team is always friendly, professional, and not pushy. The dealership is clean and welcoming, and the service department does a great job every time while getting you back on your way quick. More

Dealership offers lot of freebies. Very professional finance manager (Mr.Bayan) explained everything in details. And you make your own decision to go for it or not. Thank you to Anton Very professional finance manager (Mr.Bayan) explained everything in details. And you make your own decision to go for it or not. Thank you to Antonio Salas ,a very friendly guy. More

Such a great person. I guarantee he will do his best to give you the price for your dream car. Keep it up. Thank you so.much. I guarantee he will do his best to give you the price for your dream car. Keep it up. Thank you so.much. More

Eric is extremely helpful, and it made my experience so much better. Good job sir... much better. Good job sir... More

Top-notch service as always! I got my first car here and I've been returning ever since! Shout out to Jaik he's been my sales guy throughout all the processes, he's outstanding! I got my first car here and I've been returning ever since! Shout out to Jaik he's been my sales guy throughout all the processes, he's outstanding! Jaik is very knowledgeable, understanding, and super helpful! He made the transaction process go by so smoooth from finding my Mazda, to the financial stuff, to finishing the transaction. I really appreciated the help, He's the Man! And shout out to Ruben for helping me with the mats in my car too! More

I was treated very special from the time I walked through the dealership doors to the time I departed. Mazda of Elk Grove is family! the dealership doors to the time I departed. Mazda of Elk Grove is family! More

Great service! Jaik was so helpful and went above and beyond to help us with our new car! 10/10 would recommend purchasing a new car here and especially with Jaik! Jaik was so helpful and went above and beyond to help us with our new car! 10/10 would recommend purchasing a new car here and especially with Jaik! We love our new car! I feel very happy with my purchase!! More