Mazda of Elk Grove

We had a great experience at the dealership and Vanessa Solis was a pleasure to work with. I would definitely recommend dealing with Vanessa for anyone wishing to buy a vehicle from Mazda of Elk Grove! She Solis was a pleasure to work with. I would definitely recommend dealing with Vanessa for anyone wishing to buy a vehicle from Mazda of Elk Grove! She was professional and knowledgeable. More

Customer Service has gone downhill! We have been customers since 2014 and have bought 8 Mazdas. We take our cars to be serviced at Mazda. Yesterday, when we got serviced they said our We have been customers since 2014 and have bought 8 Mazdas. We take our cars to be serviced at Mazda. Yesterday, when we got serviced they said our battery was fine. We drove to Costco ( 5 min drive) and it would not restart. When we called Mazda, we got an automated answering system. We got called back in 20 minutes. It was very hot yesterday and we just had to sit there and wait. We take the car back and they test the battery again with a different type of tester and the battery is now bad. Why use equipment that does give an accurate reading? The shameless upselling, charging a 3% fee to use a credit card, no longer cleaning the car during services and automated phone system and made us realize it is time to take our business elsewhere. Not all Mazda dealers are charging a fee for using a credit card. Next service will be at another Mazda dealer, probably the next car too. More

Alex Moreno did a good job. Extra words to pad out review to meet mimimum. Extra words to pad out review to meet mimimum. More

It was a pleasure to work with David to trade in my CX-30 for the CX-50. This is my 4th Mazda, but there were features about the car that I never knew about and he did a great job explaining how to use seve for the CX-50. This is my 4th Mazda, but there were features about the car that I never knew about and he did a great job explaining how to use several of those features. It's always been pain free to lease cars at the Elk Grove Mazda dealership. More

Mazda of Elk Grove has always taken great care of me, I am leasing my third car through them and have always had a pleasant buying experience. Garrett was incredibly helpful, he was able to answer every qu am leasing my third car through them and have always had a pleasant buying experience. Garrett was incredibly helpful, he was able to answer every question I had and went so far out of his way to help me understand my options and make an informed decision on my purchase. More

David is fabulous and Elk Grove Mazda made the car buying process as easy as possible! process as easy as possible! More

Each time I need a new car, Elk Grove Mazda is the only place I go! Over the last 15years I started with a CX-7, then every few years after, I came back and bought a new CX-7. Beyond being a fun car to dri place I go! Over the last 15years I started with a CX-7, then every few years after, I came back and bought a new CX-7. Beyond being a fun car to drive, with low maintenance, the staff at Elk Grove Mazda is the best at making dreams come true! More

I accompanied by daughter to look at a used car last week at Mazda of Elk Grove. She was a bit nervous about buying her first car no her own. From the moment we walked in it was pleasant. Garrett could not h at Mazda of Elk Grove. She was a bit nervous about buying her first car no her own. From the moment we walked in it was pleasant. Garrett could not have been more friendly, helpful and knowledgeable. He listened to her. had great advice and did everything he could to get her the car she wanted. He went above and beyond to help her celebrate this achievement and even had a bow on her newly detailed car. A big thank you to David for making the paperwork portion just as easy and pleasant. I will be recommending this dealer to everyone I know. More

Garrett at Elk Grove Mazda was wonderful! He made the entire car buying process easy, comfortable, and approachable as a first time car buyer. He even came in on his day off to finalize some He made the entire car buying process easy, comfortable, and approachable as a first time car buyer. He even came in on his day off to finalize some paperwork with me which was extremely generous. David in the finance department was also great and made sure I felt comfortable and answered any and all questions I had about the financing process. I would recommend this dealership in a heartbeat to anyone in the market for a car! More

Garrett Oxnaes was very professional, no nonsense and efficient. He respected my time and was extremely helpful in finalizing the sale with no pressure for upsells or anything that I didn’t want. I had a efficient. He respected my time and was extremely helpful in finalizing the sale with no pressure for upsells or anything that I didn’t want. I had a positive experience with the entire sales staff, including Jon and Duc. More