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Mazda of Claremont - Service Center

Claremont, CA

4.8
327 Reviews

327 Reviews of Mazda of Claremont - Service Center

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June 10, 2023

Joseph was great! He made the experience really easy and very simple. I'll likely come back next time again to buy another Mazda. More

by LIVEOAK35
Recommend Dealer
Yes
Employees Worked With
Joseph Juarez
Jun 13, 2023 -

Mazda of Claremont responded

Thank you so much for the kind review! We appreciate you trusting Joseph with your needs! Take care and please don't hesitate to reach out if we can be of assistance again in the future!

June 10, 2023

It was a great experience at the Mazda dealership yesterday I am very pleased and will come back More

by AEGM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
Jun 13, 2023 -

Mazda of Claremont responded

We appreciate your great review! Thank you for your kind words for us, we'll be sure to pass them along to our team! We look forward to working with you again!

June 10, 2023

My wife visited the service at noon due to flat tire but the service person quickly changed the tire regardless of lunch time. All of people, accountant, sales are very nice. It was very comfortable to visi More

by MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Juarez, Edwin Azpeitia
Jun 13, 2023 -

Mazda of Claremont responded

Thank you for taking the time to share this experience! We're thrilled to hear that our service team took such wonderful care of your wife. Thanks for trusting Mazda of Claremont with your vehicle and family, and please don't hesitate to reach out if there's anything else we can do for you!

June 10, 2023

Mr. Ernan Ebreo is amazing and was helping me out all the way through. The finance department was also great in explaining everything in details. Customer service was on point! 10/10 More

by Reigo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernan Ebreo
Jun 19, 2023 -

Mazda of Claremont responded

Hi Reigo, we understand how important buying a car is, and thank you for trusting us with your purchase! We appreciate you as a customer, and look forward to seeing you at your first oil change!

June 10, 2023

Prompt courteous service even in the later evening when I had questions. 15 word minimum More

by CHRISANNCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Chris Hernandez
Jun 13, 2023 -

Mazda of Claremont responded

Thank you so much for choosing us, and going out of your way to leave a review. Stay safe!

June 07, 2023

Nice new facility and the service advisors were top notch. Unfortunately I will never be going back and cannot in good faith recommend this dealer. I had never had a problem with my car until I bro More

by scoobysnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mazda of Claremont responded

Hello, my name is Roy Wells, Service Manager with Mazda of Claremont. I would like to discuss this situation with you at your earliest convenience. Please call me direct at 99-451-5158. Thank you

June 02, 2023

Very accommodating and superb cutomer service. All of the staff are amazing and approachable. Nice shop. More

by SAMSON.SONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mazda of Claremont responded

We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to servicing you next time!

May 28, 2023

This dealership is trustworthy, dependable, and easy to work with. Great brand and great people! More

by castroronnie710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz
Jun 05, 2023 -

Mazda of Claremont responded

Thank you so much for your kind review, take care!

May 26, 2023

Love that they provide video and measurements on inspections! Quick and easy I was in and out in an hr or so More

by xmrjrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

I was greeted by the service associate who immediately helped me check in and then showed me to the waiting area. The waiting area is fully stocked with coffee, hot chocolate, tea, water and plenty of sn More

by michellelave68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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