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Mazda of Claremont

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.8
667 Reviews
The team at Mazda of Claremont would like to welcome you to our dealership in Claremont, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Claremont, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Claremont count on the high-quality vehicles and services found at Mazda of Claremont, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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667 Auto Center Drive

Claremont, CA

91711

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Showing 667 reviews

October 11, 2023

Upon pickup 2 days ago, I was quite confused by a new car that REEKS of very strong men's cologne which. I have been driving since pick up with a/c on max and all windows down as I am odor-sensitive. Such More

by WILSONWENDY
Recommend Dealer
No
Employees Worked With
I purchased through DriveWise broker so I did not have any in person interaction with the Claremont dealership.
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Oct 12, 2023 -

Mazda of Claremont responded

I wanted to reach out and apologize for the experience you had with your new vehicle. This is not typical for our team and we can assure you it will not happen again. As it may be too late to reconcile, I wanted you to know that we will be discussing your experience with our crew so we don't make this mistake again.

October 09, 2023

Excellent service. Friendly and knowledgeable advisors. Waiting area was clean, comfortable and had nice snacks. More

by Vlad Tepes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Andrew Navarro, Rudy Soto, Tyler Westenhaver
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Oct 09, 2023 -

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Thank you so much for your recommendation and we will make sure the team hears your kind words.

September 30, 2023

You spelled my name Wrong and I talked with George to correct it and He didn't as shown in the emails that I received. Mario More

by MARIOMAGDY
Recommend Dealer
Yes
Employees Worked With
George Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mazda of Claremont responded

Mario, it is disappointing for us to hear that your experience has been anything less than great. Please know, we've shared this feedback with our teams and are looking into the matter now.

September 28, 2023

Professional and timely service. Impressed with George and with the service technician's work and video. More

by emambrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Mazda of Claremont responded

What a great rating and review! We're so glad you enjoyed your experience working with George, and we look forward to working with you again!

September 28, 2023

Great customer service. I am well-taken care of…everyone is friendly and very helpful. No complain I am a happy customer More

by RCPRATT120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Azpeitia
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Sep 29, 2023 -

Mazda of Claremont responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Edwin and the team exceeded your expectations! We will make sure he hears all about it! Please let us know if there is anything more that you need.

September 24, 2023

Very smooth experience very professional and delivered car Finance was quick and painless No pressure More

by JMSSASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Azpeitia
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Sep 27, 2023 -

Mazda of Claremont responded

Thak you for choosing us! I hope that our delivery and buying process was simple and stress free! Take care, we'll see you on the roads!

September 24, 2023

I always have excellent service at Mazda if Claremont. Their employees go out of their way to make the customer happy. I am very happy with Mazda of Claremont. More

by saraoharra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Soto, Tyler Westenhaver
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Sep 27, 2023 -

Mazda of Claremont responded

Thank you so much for your loyalty! I am so happy to hear that our team earned your 5- stars!

September 23, 2023

The service element was fine, although it took much longer than expected. My biggest issues were with the state of the bathroom facilities, as well as the unprofessional Sales employees who were yellin More

by atp3d
Recommend Dealer
No
Employees Worked With
Don’t remember
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Sep 25, 2023 -

Mazda of Claremont responded

Hello, My name is Roy Wells, Service Manager at Mazda of Claremont. I'm so sorry to hear about your recent experience here. Yes, we've had some plumbing issues that we're working on. Hard to understand, since this is a new building. I will speak to the sales managers about their employees behavior. If there is anything I can do for you, please reach out to me. Thank you for your business and feedback.

September 22, 2023

Amy in service was very helpful in making sure to meet our expectations. I highly recommend Mazda of Claremont! More

by tracy_mosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Mazda of Claremont responded

Tracy, thank you for choosing us! We really appreciate you, take care!

September 21, 2023

George is amazing. He provided the best customer service I’ve ever received at any dealership. I appreciate his knowledge and I am thankful for the time he spent explai More

by BECKER619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Mazda of Claremont responded

Thank you for your wonderful words about George! He really is the best, and I am happy to hear that he was thorough and communicative with you. Have a great weekend!

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