Mazda of Claremont

Experience was fast and simple was in and out of that dealership within two hours. dealership within two hours. More

very accommodating and efficient. I was able to have some snacks and coffee while waiting for my car maintenance to finish. I was able to have some snacks and coffee while waiting for my car maintenance to finish. More

Always a pleasure to work with. Amy and George in service are very professional. They always keep you updated on the status of your vehicle. Amy and George in service are very professional. They always keep you updated on the status of your vehicle. More

Did not want to listen to the dangerous problem we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were told it was a computer glitch. The second time we brought it in we were told there was nothing wrong with the car, except for minor repairs (like brakes, tires and shocks) that had nothing to do with this safety issue. The third time we brought it in for the same problem we were told that we needed to pay the diagnosis fee AGAIN for the same issue that they hadn’t fixed the first time. This was ridiculous since we had a major safety issue and had paid prior to have it fixed. The service center didn’t take this dangerous issue seriously and only cared about getting their diagnostics fee. Don’t buy a Mazda..we had nothing but issues for years but it became very alarming when they wouldn’t take a major safety issue seriously! More

I feel like I was not truly valued as a customer at this dealership because some of my concerns were disregarded and overlooked. I traveled very far to come to this dealership and had a scheduled appointmen dealership because some of my concerns were disregarded and overlooked. I traveled very far to come to this dealership and had a scheduled appointment and was told the car was ready to go. When I arrived to the dealership, the car was not in ready to go condition at all. It was dirty and had paint scratches on it still. We waited for the car to be detailed and many parts of the car were missed. Additionally, I had reached out to the salesman about a referral discount and was completely disregarded. It felt like the salesman had no integrity. More

Lorne was great. Very tenacious ancustomer focused. Helped us all the way through the transaction. Very tenacious ancustomer focused. Helped us all the way through the transaction. More

Nice dealership Friendly salesman and it was Good Fast service. Giovanni offered coffee and cold water While waiting for Dr. Test. service. Giovanni offered coffee and cold water While waiting for Dr. Test. More

Mazda of Claremont is the a number one dealer for me, I am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purch am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purchased two cars from this phone dealership within the past 15 months. Both times it has been a pleasure to deal with the staff at Claremont Mazda. I’ve had the pleasure of dealing with Amir,,sales manager, and his highly trained.and professional staff. This dealership is very low keyed and very low pressure. They truly treat you like family. The staff at Mazda of Claremont sales, parts, service or financial Will literally bend over backwards to make sure the customer is totally 110% satisfied. I couldn’t fathom buying, a part, a car or any vehicle from another dealer. More

Clean efficient and very transparent. I enjoyed my time. They stayed late for my deal. I enjoyed my time. They stayed late for my deal. More

Customer service was amazing, very patient very informing.They also helped me purchase my first car informing.They also helped me purchase my first car More