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Mazda of Abington
Willow Grove, PA
395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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395 Reviews of Mazda of Abington
October 23, 2023
Jalen and team was amazing at every step. They made the process amazing!!!! Customer service and warm atmosphere. A great team and experience I highly recommend. They made the process amazing!!!! Customer service and warm atmosphere. A great team and experience I highly recommend. More
by indigosky42
Employees Worked With
Jalen Reynolds
October 22, 2023
My visit was great Chris was wonderful. He was reliable and responsive he worked with me the best he could, and I appreciate that The rest of the staff was also great. A added bonus they ev He was reliable and responsive he worked with me the best he could, and I appreciate that The rest of the staff was also great. A added bonus they even offered me water, snacks! I was comfortable while waiting through the process thanks guys. More
by Ava-Gaye
Verified CustomerEmployees Worked With
Judson Sumbler, Mark Harrington, Chris Palomeque
October 06, 2023
I have a really horrible experience with this dealership, specifically with your salesman, Issac. My trust and patience were severely tested throughout my car purchasing journey, they sold the car I had alre specifically with your salesman, Issac. My trust and patience were severely tested throughout my car purchasing journey, they sold the car I had already placed a deposit on. Around a month ago, we ordered a CX30 2023 from your dealership and promptly made a deposit to secure our purchase. A deposit symbolizes a mutual commitment; we held up our end of the agreement by waiting patiently for over a month. When the car was finally delivered, we anticipated a swift completion of the remaining formalities. However, Issac informed us that the bank required time to process our loan application. While finance applications can take time, I was alarmed to discover today that my Chase bank account had three hard pull records, all dated for today. This indicates that no serious attempt was made to process our application until the very last moment. Further exacerbating our concerns, despite assurances that we would receive a 2.9% APR as stated on your website, Issac informed us that the best rate available was above 10%. I understand this might be due to my credit history, but still felt disappointed. To add insult to injury, when we decided to visit the dealership to discuss and negotiate the rate in person, Issac disclosed that our car had been sold to another buyer. This breach of trust and agreement, particularly after accepting our deposit and making us wait for over a month, is deeply disappointing and unprofessional. More
by xzyz
Employees Worked With
Isaac Lee
