42 Reviews of Mazda Roseville - Service Center
Always ready to help with our selection of vehicles and leasing arrangements. This was our fifth Mazda. leasing arrangements. This was our fifth Mazda. More
Roseville is my go-to dealership for getting my car serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video asse serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video assessment of your car this facility provides. Accountability, customer service, and great results is all you can really ask for when getting your car done. More
We love the service department at Mazda Roseville - always so helpful and quick! Love all the communication and flexibility! always so helpful and quick! Love all the communication and flexibility! More
The service department does a great job at providing timely, courteous, and affordable service. The service advisor did a great job of thoroughly explaining the recommendations. timely, courteous, and affordable service. The service advisor did a great job of thoroughly explaining the recommendations. More
Very professional and timely service o the oil change and tire too for my Mazda and tire too for my Mazda More
Bobby does a fantastic job as the Service Dept. Manager. He takes care of my cars service needs. Manager. He takes care of my cars service needs. More
Roseville Mazda serviced my Mazda 3 yesterday. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. More
My service rep Josh was very friendly, welcoming, and quite knowledgeable. He was a joy to work with. I was very happily surprised to receive an email with a video of the dealership's inspection of my quite knowledgeable. He was a joy to work with. I was very happily surprised to receive an email with a video of the dealership's inspection of my CX-5. I would go back here in a heartbeat. More
This my Service appointment for my new 2024 all went well .Josh was my service writer did an excellent job . .Josh was my service writer did an excellent job . More
Salesman Chris Alaman was excellent to work with and the dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles and the vehicle had multiple recalls and they said they would have my vehicle for several weeks waiting for a new battery. They gave my wife a 5 seater and didn’t have an equivalent CX90 to give me as a loaner. I have a large family and bought an eight seater for a reason. I had to make multiple complaints to the dealership to get an equivalent CX90. The service department is unprofessional and extremely rude. When I picked up my CX90 after several weeks someone had vandalized the windshield with multiple key scratches. Unbelievable, pretty shocking frankly. I told the manager they are good at selling cars but absolutely terrible at customer service and told him I would be filing a formal complaint with Mazda corporate in regards to the vandalism. Crazy that I’m even writing this. The only level headed professional I delt with at the dealership was Wynette. Jason as the general manager was rude and unprofessional and Bobby the service manager was next level rude. I won’t ever be back and do not recommend Mazda of Roseville sorry to say. The sales experience was 5 star but I wish there was a no star option for the way their staff treated our family. More