Mazda Roseville - Service Center

Quick, easy, friendly, thorough, efficient and kept me aware of progress on vehicle. Did everything requested in a timely manner. Thank you. aware of progress on vehicle. Did everything requested in a timely manner. Thank you. More

Expectaions set 0 expectations met. I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for better than that! More

The service manager is the reason the dealership has my business. His name is Bobby . The guy is a rockstar. You should make him the new GM. business. His name is Bobby . The guy is a rockstar. You should make him the new GM. More

Once I was able to get in, the service was great. It took three weeks to get in because no loaner cars were available. It took three weeks to get in because no loaner cars were available. More

The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened. Frustrated w car trouble and they were kind and listened. More

I LOVED EVERYTHING ABOUT THIS SERVICE VISIT! MY SERVICE WRITER, SCOTT BURNETT WAS VERY THOROUGH. HE KEPT ME IN THE LOOP THE ENTIRE VISIT FROM START TO FINISH. THE TECHNICIAN, ERIC, EVEN SENT MY SERVICE WRITER, SCOTT BURNETT WAS VERY THOROUGH. HE KEPT ME IN THE LOOP THE ENTIRE VISIT FROM START TO FINISH. THE TECHNICIAN, ERIC, EVEN SENT ME A VIDEO OF OUR CAR IN THE SHOP AND WHAT HE REPLACED ON IT. WHAT AN AWESOME SERVICE EXPERIENCE! SCOTT IS FOR SURE MY GUY FOREVER!!!!! More

thank you always to Josh. very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple c very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple car play. More

Our buying experience with Carlos as our salesperson was enjoyable. He was very knowledgeable with Mazda and the CX5. John worked with us to get a good deal and Max was very friendly and efficient in prep enjoyable. He was very knowledgeable with Mazda and the CX5. John worked with us to get a good deal and Max was very friendly and efficient in preparing our documents. I would recommend this dealership to friends and family who are looking to purchase a car. More

Had oil change, tire rotation and coolant exchange done while I waited. Service was quick, although it appears my car was ready but the service advisor was waiting for me to electronically acknowledge the while I waited. Service was quick, although it appears my car was ready but the service advisor was waiting for me to electronically acknowledge the mechanic finding a small oil seepage that I would need to discuss with him. So I waited about 30 minutes I didn’t need to. Waiting areas were clean and comfortable. Coffee was good too. I will definitely return again for future services. More

Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service center is. They had our Mazda for about 3 wks while we sorted through several issues regarding a recalled navigation screen and warranty coverage on parts that hadn’t fully failed just yet. The dealership provided a loaner vehicle for the entire 3 wks at no additional charge, and somehow got Mazda corporate to fully cover the screen repair despite being outside the recall notice. They additionally stayed in contact and checked in periodically just to keep us informed. We will continue to utilize this dealership for all our service needs in the future. We highly recommend them and you will not be sorry. And ask for Nikki as your service writer. She is probably the best customer service rep I have ever had the privilege of working with. Well done Nikki! More