Mazda City Of Orange Park

Joel is a phenomenal sales person and very helpful throughout the buying process. He makes you feel like family and puts your wants and needs first. We just purchased our 4th new Mazda from Mazda City throughout the buying process. He makes you feel like family and puts your wants and needs first. We just purchased our 4th new Mazda from Mazda City and could not be happier! More

Very accommodating and easy to work with! They took the stress out of the car buying experience and made it convenient to purchase. We drove further to buy from them because they were easy to communicate w stress out of the car buying experience and made it convenient to purchase. We drove further to buy from them because they were easy to communicate with and straightforward. More

Buying a car is the most intimidating purchase I can imagine making, other than a home. I approached this with trepidation, the expectation of being pressured/bamboozled and more than a little fear. I m imagine making, other than a home. I approached this with trepidation, the expectation of being pressured/bamboozled and more than a little fear. I made an appointment to look at a Mazda CX-5 with Eric Singer after reading the vehicle reviews on Consumer Reports and multiple online sites like Car and Driver. Eric treated me with respect and absolutely NO pressure. The test drive was fun and he avoided mansplaining, which was probably difficult since I’m not exactly a car whiz or tech savvy. So much has changed since I last bought a car! He walked me through all the new technology and has the patience of a kindergarten teacher. He obviously loves this brand and it shows. When I left the dealership after my test drive, I told Eric and I would be test driving four more vehicles for comparison and would get back to him the next day or two with my decision. He promised not to blow up my phone with calls/texts in the meanwhile. This is the first time someone has actually made that promise and kept it. After driving multiple other vehicles, I decided the Mazda CX-5 was the one for me, came back, drove it again (by myself) and made the purchase. From start to finish it took less than 3 hours. This included the 2nd test drive, all the paperwork, financing, registration , insurance, vehicle prep, orientation, etc. Every single person that I spoke to at Mazda City Orange Park was kind, professional, personable, and relaxed. Not a single person pressured me or tried to upsell me on an aftermarket purchase. Last, but not least… The gentlemen of Mazda have adopted a local stray cat (her name is Miata) and she hangs out in style, eating out of her fancy dishes and occasionally gets her fat and happy self shooed out of the showroom when she makes herself too comfy. I could see by the way that they treated this little lady that their kindness isn’t a show for the customer. This is my first Mazda and I haven’t driven it long enough to know if I’m going to like or love it, that will come with time. I can say that the buying experience was five stars and I would recommend this dealership, and Eric Singer specifically, without hesitation. More

Neil was great! I had a very pleasant buying experience. He helped my son and I to decide on a Mazda CX-30. He also got a great deal for me with their finance department. A lot better deal than Jax Federal He helped my son and I to decide on a Mazda CX-30. He also got a great deal for me with their finance department. A lot better deal than Jax Federal Credit Union offered. This was my first experience at purchasing a vehicle on my own (with the help of my son). I will definitely be recommending my family and friends to Mazda City of OP and especially, Neil. Thank you! More

I’m so in love with my new car. Thank you so much Joe Jacobson. You are AWESOME!!!! BEST SALES MAN HANDS DOWN!!!! I strongly Recommend him! Jacobson. You are AWESOME!!!! BEST SALES MAN HANDS DOWN!!!! I strongly Recommend him! More

"Victor Thompson brought us excellent service. Very knowledgeable and informative. Honest and straight Forward. Worked with us on every level that was needed. Highly recommended." knowledgeable and informative. Honest and straight Forward. Worked with us on every level that was needed. Highly recommended." More

Joe really went the extra mile to help us make a decision on the right vehicle. I was glad that we could come to a finalized transaction in a concise manner. I was willing to pay a little extra because of th on the right vehicle. I was glad that we could come to a finalized transaction in a concise manner. I was willing to pay a little extra because of the fantastic experience which was considerably worse at other dealerships I was shopping at recently. Great customer experiences should be rewarded. Like Joe said, “Mazda savings.. BMW level customer service” I couldn’t agree more! More

Victor Thompson brought us excellent service. Very knowledgeable and informative. Honest and straight Forward. Worked with us on every level that was needed. Highly recommended. knowledgeable and informative. Honest and straight Forward. Worked with us on every level that was needed. Highly recommended. More

Eric Singer was VERY knowledgeable and excited about finding me the right vehicle. The entire dealership team treated us with the best customer service I’ve encountered. Luis Serna, Business Manager, finding me the right vehicle. The entire dealership team treated us with the best customer service I’ve encountered. Luis Serna, Business Manager, was kind on working out a very reasonable price. I will forever be a customer of Mazda City!! Sincerely, Jennifer More

I couldn’t have asked for a better team of salesmen to help me with my car search! Neil and Joe are a great duo! Pleasant buying experience not once but twice! They helped so much getting me into a beauti help me with my car search! Neil and Joe are a great duo! Pleasant buying experience not once but twice! They helped so much getting me into a beautiful Mazda3 and didn’t hesitate to help me when I traded it in for Mazda6! Aaron got me a great deal with their finance department. One that VyStar (or any other bank quite frankly) couldn’t beat! I will most definitely be a lifelong customer of Mazda City and Of Neil and Joe!! More