
Maxwell Ford
Austin, TX
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Finally getting back into my truck As I walked up to your dealership I entered the building and was greeted by Carlos Guzman He was very polite and not pushy at all He asked me what I w As I walked up to your dealership I entered the building and was greeted by Carlos Guzman He was very polite and not pushy at all He asked me what I was looking for and I told him what I had seen on the internet and gave him the vin number and he went and got the truck for me to see .. He offered me to drive the truck and we went on a test drive and came back to work on the numbers.. For me it was a Great experience and I would Greatly recommend Carlos to anyone wanting to buy a vehicle from your dealership Thanks for everything More
Pretty great experience there. I had some test drive there, both manual and automatic on Mustang. I got a new Ford Mustang there. Pretty great experience there. They have great cust I had some test drive there, both manual and automatic on Mustang. I got a new Ford Mustang there. Pretty great experience there. They have great customer service. More
Great fast friendly service!!! My service has been great thanks to John M. at Ford. He has great customer service skills, he is always smiling and you can tell he loves his job. I h My service has been great thanks to John M. at Ford. He has great customer service skills, he is always smiling and you can tell he loves his job. I have had new tires, brakes, new battery & oil changes all done and every experience there has been 5 stars with the help of John. More
Experience buying car We came in for a later model car and jeff found us a newer vehicle with some warranty. Jeff helped us get a good deal. Overall had a good experience. We came in for a later model car and jeff found us a newer vehicle with some warranty. Jeff helped us get a good deal. Overall had a good experience. More
Great people People were knowledable polite courteous and effective. The had quick access to my records. Verified who I am and addressed me as a special customer. People were knowledable polite courteous and effective. The had quick access to my records. Verified who I am and addressed me as a special customer. Chit chadded with service manager sales personnel and all in all felt comfortable at the service center More
Very helpful and friendly The rep that greeted me was very friendly and advise me of what was going to be done to me car and told me to make myself comfortable in the customer The rep that greeted me was very friendly and advise me of what was going to be done to me car and told me to make myself comfortable in the customer lounge. Came back and got me when car was ready and hep me cash out. GREAT JOB!!!!! More
The Best Jackie was quick, concise and knowledgeable. She put forth extra effort to ensure that my rental was equivalent to what I drive. Her personal touch ma Jackie was quick, concise and knowledgeable. She put forth extra effort to ensure that my rental was equivalent to what I drive. Her personal touch made a difference. More
Sevice Always a quick turn around. Friendly service. Leaves the car clean. Appreciate the email and phone calls when the vehicle is ready. They need to add a Always a quick turn around. Friendly service. Leaves the car clean. Appreciate the email and phone calls when the vehicle is ready. They need to add a free car wash when in for service. More
Awesome, painless, and fast service i came to this dealership knowing exactly what vehicle i wanted, Carlos Guzman, helped my wife and i with all the paperwork and helping us understand i came to this dealership knowing exactly what vehicle i wanted, Carlos Guzman, helped my wife and i with all the paperwork and helping us understand exactly what we were getting ourselves into. the service was quick and painless. More
Service Great service always. Repeat customer. Made a appointment and always receive email acknowledgement. When arriving greeted promptly, they have my name. Great service always. Repeat customer. Made a appointment and always receive email acknowledgement. When arriving greeted promptly, they have my name. Always review work to be done and give you a timeline if waiting. More