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Group 1 Ford of South Austin

Austin, TX

4.8
2,517 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,517 reviews

March 03, 2026

Won’t do business with you until you are in the building. Went in several times to look at a vehicle and every time it wasn’t ready. They do not call you unless it’s to their benefit. Typical car salesman ta More

by simons_w24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny G, Mathew, and Rudy
March 03, 2026

Great service, friendly, clear communication, and explanation of what was wrong with my truck and what was needed to fix it, fair price. More

by ryangrattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne
March 02, 2026

They do a great job, They have one of the best service department in austin More

by sacombs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan , Greg Kimball
March 02, 2026

Don’t take your Lincoln to this dealer for warranty work. They do not provide the service level expected for a Lincoln More

by Bd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaff Sheikh
March 02, 2026

Always prompt, great value adds and service. Everyone I’ve interacted with has been great. More

by ortiza.dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette, Greg Kimball
March 01, 2026

Outstanding work done very quickly and thoroughly. No problems or issues. I recommend this dealer without hesitation! More

by David V
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Walker
February 28, 2026

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie wiora, Greg Kimball
February 28, 2026

Great customer service from Rudy and explanation on vehicle service and perks. We'll be happy to recommend to families and friends. More

by rivera.orlando21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
February 28, 2026

The lounge was relaxing and the oil change was relatively fast. I would come back. More

by raul4pulido
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
February 27, 2026

I had a great experience working with my advisor John Evans. He is professional, honest, and kept me updated throughout the entire process. Everything was explained clearly, and the service was completed More

by silvalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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