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Group 1 Ford of South Austin

Austin, TX

4.8
2,493 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,493 reviews

February 20, 2026

Service center visit was smooth and professional. John was helpful, patient and respectful. Will return! More

by ninaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
February 19, 2026

The service advisor 710 Lynne Thurmond took excellent care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job More

by Marcia Luiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond, Greg Kimball
Feb 19, 2026 -

Marcia Luiza responded

The service advisor 710 Lynne Thurmond took excellent care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job

February 17, 2026

I was able to get in pretty quick. They diagnosed and sent a video talking about what they checked and their diagnosis of the vehicle. Very communicative and efficient. More

by Bentura.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne
Feb 19, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

It was a good experience. It took a little longer but over all they were good . More

by Jawad Farhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
February 16, 2026

Group 1 had great service and was very informative on our recommended repairs. We will continue to do business with them in the future. More

by ambashmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette , Greg Kimball
Feb 19, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2026

Dealership was very clean , the staff was pleasant and professional. I would come back agsin More

by pistol7430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 18, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2026

Worked with Jackie at Maxwell who was awesome in helping me get my F150 serviced. She was professional and worked with me on pricing to get multiple repairs done at the same time. More

by Brett.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Feb 18, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please give us a call. We're always happy to help!

February 14, 2026

I was able to handle the entire transaction 600 miles away and was able to have the vehicle transported upon the referral from my salesman Steve! Great overall experience More

by Gregdennis213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve peanick ⭐️⭐️⭐️⭐️⭐️, Greg Kimball
Feb 15, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2026

They were professional and did what they said they would do.. Great Job! Thank You! More

by Horses12
Recommend Dealer
Yes
Employees Worked With
Ben Beasley
Feb 15, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2026

Lynne is the best service advisor around! I wouldn't think of taking my baby (Bronco Badlands) to anyone else!!!! More

by warmoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Feb 15, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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