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Group 1 Ford of South Austin

Austin, TX

4.7
2,348 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,348 reviews

November 04, 2025

I had a very good experience at Group 1 Ford. Chris was extremely helpful and great to work with, no pressure and friendly. I went on 2 test drives with him and ended up purchasing a used car. More

by stevenbarbee41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
November 03, 2025

The dealer ship has good customer service and great deals on common maintenance services. Thank you. More

by mcasas3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grygkewski
November 01, 2025

Had a great time working with Group1. Joe Petrash was fantastic from the minute I called. He ensured the car I wanted was in stock and the transaction was as planned. There were no surpri More

by pomade.ceiling9n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Petrash
Nov 04, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

Great job! Thanks. John was very courteous and helpful. He was helpful in explaining the service that was given to my car. More

by bgarcia5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Nov 04, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

Excellent service. Picked up car at my door, did recall and recommended alignment and drive belt which were both needed. Car delivered back same day. Could not be easi More

by pmstark58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Oct 31, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

Wow this place makes serviced fast and accountable. As long as you can get past the speech impediment ole Josh Evans has it’s a 100% win!! More

by stanger084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The dude
Oct 30, 2025 -

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2025

Liked the direct interaction with associate (Chad). Really explain things. Communication with him was continual. More

by juanitaposas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Oct 30, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2025

Everyone, especially Buzz have been so very helpful and so understanding of my lack of knowledge as a truck owner. But there is NO DOUBT in my mind that FORD is the BEST!!! Buzz took time with me and exp More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Oct 29, 2025 -

Group 1 Ford of South Austin responded

Hi Donna, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

Group 1 Ford South Austin Service Department is without a doubt the most professional Ford service department. More

by jaimepicos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Oct 29, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Lynn was my service advisor and she was very helpful since the beginning when I called just to ask questions about my vehicle breaking down on me. She kept me up to date since the time my car got towed More

by veronicah49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn, service advisor
Oct 28, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Lynn to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please don't hesitate to reach out!

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