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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,475 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,475 reviews

February 03, 2026

Kimble always gives me a good deal with no issues on my trade in's. You have my business. More

by Jbrien
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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February 03, 2026

Great service, fast and easy! My concerns were all addresses and my wait was not long at all. More

by corinafelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S MOWATT, Greg Kimball
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February 02, 2026

Service team was helpful and kind. Waiting area is clean and comfortable. Communication was great. The issue came when I got to my vehicle and it smelled like oil - just had an oil cha More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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January 30, 2026

My service experience was fantastic - bery quick and efficient service provided on my interval oil service. Jeremy was great bery professional and engaging. More

by doug.bainbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Greg Kimball
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Feb 01, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2026

Great and quick service as always, I do service all my cars here, always polite and kind. More

by Joepetrash24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 29, 2026

Thank you Maxwell Ford/Group 1 for always helping getting my truck running, and taking care of the issues. More

by Oscar E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano, Greg Kimball
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Feb 01, 2026 -

Group 1 Ford of South Austin responded

Hi Oscar, thank you so much for your positive comments about Group 1 Ford of South Austin! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2026

Quick help in a timely manner. Kind and efficient to get the work done. Good communication More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 01, 2026 -

Group 1 Ford of South Austin responded

Hello Katie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2026

Highly recommend this location. Ray provided exceptional customer service. I will definitely return for future service. More

by SunnyDay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
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Feb 01, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ray here at Group 1 Ford of South Austin! Thanks again for the recommendation, and have an amazing day!

January 24, 2026

As many times as we’ve been to the Maxwell Ford Service center over the years, we’ve never been disappointed. They’re transparent with pricing and they make it easy to understand which services are needed More

by JenHoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner
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Jan 25, 2026 -

Group 1 Ford of South Austin responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 24, 2026

Always timely, great work. I have a Shelby F150 and I would never take it anywhere else. From the front to the technicians, everything runs smooth. More

by Jnurnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front rep can’t remember but he was a jr., Greg Kimball
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Jan 26, 2026 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. Until the next time we meet, take care!

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