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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,534 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 2,534 reviews

March 13, 2026

Mr luna is a great customer service representative. I was needing an oil change and he gave me the service I deserved. I would definitely recommend the service department to all my friends and family. More

by dsalazar762003@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Luna, Greg Kimball
Report | Print
March 13, 2026

lynne thurmond is awesome helper. she is super fast, accurate, and reponsive. I hope I can meet her again when my car broken More

by hyunwoojang6062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
March 11, 2026

Lynne takes care of all my service needs on my pickup ask for her when you need your Ford serviced. More

by Hoob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
March 11, 2026

Truck was in the shop for over 1 month. I drive an f150, I was given a ford bronco sport from Hertz and was unable to pull my trailer. I was also charged $400 by Hertz. More

by Jrose2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynne Thurman, Greg Kimball
Report | Print
March 10, 2026

Ray was so helpful and stayed on top of making sure that I was informed every step of the way! This guy is top shelf! Thanks again Ray!! More

by Joshua.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Mar 13, 2026 -

Group 1 Ford of South Austin responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2026

Everyone at Group 1 Ford was great to work with, especially our sales associate, Daniel G. They were all very friendly, professional, & knowledgeable. We had a great experience there. More

by Chandral85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel G. and Chris C.
Report | Print
Mar 13, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

I'm glad I went first. I wasn't sure but I'm glad I did go there. I had a good experience and they did help me a lot. Thank you so much More

by beatricegarcia61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Mar 07, 2026 -

Group 1 Ford of South Austin responded

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2026

Appointment was easy to book, and the discount for afternoon booking is great. Service was professional and accurate with time estimate. Thank you! More

by nickjasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz, Greg Kimball
Report | Print
Mar 07, 2026 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2026

Large and we're able to accommodate my schedule to drop off and repair 1 More

by tjbagnara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne, Greg Kimball
Report | Print
Mar 07, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

Always very responsive in communicating and responding. I very much appreciate that. So far cost for maintenance checks has been reasonable. More

by Hollyhwdnce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawnie
Report | Print
Mar 06, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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