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Group 1 Ford of South Austin

Austin, TX

4.7
2,442 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,442 reviews

January 07, 2026

Chad was great. Took care of everything that I needed done. I would definitely go back. More

by jerellrodriguez
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
January 07, 2026

Quick, efficient, thorough. All work was done properly and they made it easy for me, working meet my needs on my time schedule. A truly Quality outfit. More

by jack kinslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
January 06, 2026

The service is efficient, delivered when promised and quoted with accuracy. Jackie Wiora is a great service advisor. More

by teresaf1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Jan 07, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 06, 2026

Great customer service, accommodating, efficient, friendly, good communication, shuttle and valet service was a plus. Thank you! More

by Dhoppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyette, Greg Kimball
January 05, 2026

Can’t say enough positive things about Shaff. Only trust him with all my trucks. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Jan 07, 2026 -

Group 1 Ford of South Austin responded

Hi James, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 04, 2026

Daniel was great! He had a few cars in mind for us and saved the best for last. He was fun to talk to and we would definitely ask for him again in the future. The fina More

by Hoff98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel - sales, finance guy, Greg Kimball
January 04, 2026

Had my car serviced at Ford and had a great experience! Shaff is the best!! More

by Laurasmarrella7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Jan 06, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2026

Thanks to cindy with the service department. Got my truck ready faster then this rate. More

by Omar Alarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jan 06, 2026 -

Group 1 Ford of South Austin responded

Hello Omar, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2026

This is a great dealership the people there are always súper nice and willing to work with you with anything More

by ramonbernadac1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Led, Greg Kimball
Jan 07, 2026 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

January 03, 2026

The communication from sales and the oversight from management was lacking from the beginning of the sales process. I found the specific car that I wanted, and it took nearly 3 weeks to see accurate pa More

by NMcCoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon
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