Maxon Hyundai

Jack was my sales rep and it was the quickest smoothest sale i ever had. I highly recommend buying from this dealership for a no fuss transaction sale i ever had. I highly recommend buying from this dealership for a no fuss transaction More

DO NOT GO TO MAXON HAYUNDAI ON RT 22, UNION, NEW JERSEY. WE GOT "CLICK BATED" and treated TOTALLY DISRESPECTFULLY!!! The "Internet advertised price" was $15,876 and in the small print, it said, the price WE GOT "CLICK BATED" and treated TOTALLY DISRESPECTFULLY!!! The "Internet advertised price" was $15,876 and in the small print, it said, the price does not include "$399 clerical exp, $175 Doc Delivery, $225 Admin exp and price does not include a Certified pre-owned certification fee ??? NO amount was listed for this CPO certification. I did my homework on CarEdge and Carmax and calculate with there fee's, with tax/title and reg (so the out the door price) total should be $18,500 at worst. I asked the salesman for the out the door price and to my surprise the total was $26,489, because this included $3,495 for CPO, plus $1,000 Loyalty fee, plus $1,000 Non-military fee. When the manager came out the only thing he would negotiate was he was willing to take off the $1,000 dollar price added on for being a non-Loyalty customer and willing to take $1,000 off the price for the non-military fee since my son was a first responder being that he is a nurse. When I ask the for an an out the door price again, suddenly the manager added window etching for an additional cost of $350. I told the manager we didn't want etching because that does nothing to deter the theft of the vehicle and we didn't want the $3,495 CPO. I could see and hear a little frustration in the manager's voice when I was told that is an add on that must be added in the final price. I explained that that is an optional warranty because you are guaranteeing to cover the car for 10 yrs or 100,000 miles and that we don't want that option. After a lot of back in forth the manager said that if he waived the $3,495 CPO then he would no longer give us off the $2,000 less for military and loyalty discount(in effect making the CPO now $2,000 towards the finale price). The manager then said, "if I get the price down a little more close to the amount you came in to buy the car at, would you be financing?" I told the manage that I want to see the final out the door price first, and then I'll be more than happy to speak with you finance person to see what your rates are? My son and I could see further frustration on the manager's face when he said, "Oh no, I have to know if you financing this car before I can write up on the official purchase agreement." I responded with I'll discuss financing with your finance person and I said, "well what if, I was to pay $18,500 today? Are you telling me that cash is not king". And the manager said, "No it's not and cash has not been king for a long time". I said that your internet website advertisement doesn't say that this price is conditioned upon qualifying and agreeing to pay via financing. And then manager with total frustration in his voice said, "Well, I am going to assume that you are either paying cash or you have already set up financing already. I told the manager that the final number if he wants a sale with us today was $18,500. The manager stepped away and came back 5 minutes later, "Well congratulations! You have successfully talked your way out of a deal today" THAT WAS TOTALLY DISRESPECTFULL!!! All he had to say was "I'm sorry but we can't go that low or maybe we can make a deal on another car but instead he chose to says, "Congratulations" and throw it in my face that I blew a deal when OBVIOUSLY we never came to a deal. That was an absolute slap in the face. TAKE YOUR BUSINESS ELSEWHERE WHERE YOU ARE TREATED WITH RESPECT! More

Would give 0 stars if I could. spent literally all day. negotiated in good faith. realized they were selling us the wrong car. then magically the settled on price of the correct ca spent literally all day. negotiated in good faith. realized they were selling us the wrong car. then magically the settled on price of the correct car is no longer available. GAMES GAMES GAMES!!!! do not come under any circumstances. Previously purchased a car in 2012 and management changed. It's terrible and "management" should be embarrassed. The closer (Rich) tried to blame his mistake on Al.. Who was nothing but helpful and professional throughout the few times I came in. My husband and I stared at Rich in disbelief when he tried to get 4k more from us. We left. We will NEVER return. DO NOT COME HERE!!!!! complete waste of time and the day.They needed to own up to their mistake and say yes we will honor the agreed upon price. More

If you like high-pressure sales tactics to rip you off, this is the dealership for you!!! If I could give a zero star, I would. I recently purchased a vehicle at this dealer on the day before New Years. I this is the dealership for you!!! If I could give a zero star, I would. I recently purchased a vehicle at this dealer on the day before New Years. I was very happy with my salesman Saad and the deal he put together for us. Unfortunately, I did NOT have a pleasant experience with the finance manager Kenny Kilpatrick. While I was waiting to finalize my financing, he was tellin me about his daily recreational drug habits, and I was definitely a bit concerned that this guy was running financing. A day later, he texts me saying I have to sign documents urgently, so he calls me, tries to sell me another $5000 in warranties and then sends completely different financing than the terms I had negotiated earlier. AVOID THIS DEALERSHIP. I really hope that the dealership sees this situation as unprofessional and unacceptable More

Worst car buying experience I have ever had. The dealership worked with a well known and liked broker. Spent days trying to get them on the phone after they made a deal with the broker. Delivere The dealership worked with a well known and liked broker. Spent days trying to get them on the phone after they made a deal with the broker. Delivered the car 3 days late, even after the title was transferred. Waiting over a month now for plates with an expired temp. Every call goes to a receptionist who pushes it off to an answering machine. Rude costumer service! This dealership does not care about buyer!! Beware and shop somewhere else. More

Worst dealership ever visit, Misguided and rude people,on call something else and in person numbers are totally different. Talked with Michael Patrick(sales man),ashley (sales manager) and one of the rude ma call something else and in person numbers are totally different. Talked with Michael Patrick(sales man),ashley (sales manager) and one of the rude manager (he dont know anything instead of "sorry") More

Michael Patrick was amazing he helped us from the moment we walked in from directing us where to park our car all the way to when we signed on the dotted line. the whole team was kind and patient. super fr we walked in from directing us where to park our car all the way to when we signed on the dotted line. the whole team was kind and patient. super friendly. this will be our new connect moving forward! More

Happy with my purchase of a Hyundai Tucson from here. Jack made it a smooth and exciting experience! Loving the vehicle! Jack made it a smooth and exciting experience! Loving the vehicle! More

I was shopping around for my next vehicle and once I arrived at Maxon Hyundai that was my last stop Luis Diaz made me feel so comfortable thru out the purchase.Will definitely recommend hes service to m arrived at Maxon Hyundai that was my last stop Luis Diaz made me feel so comfortable thru out the purchase.Will definitely recommend hes service to my friends and family. Thank you Luis will definitely be back for my wife’s car More

I was disappointed in my buying experience here. Prior to visiting the dealer, I called in twice and spoke to two different ‘internet’ sales reps to confirm the “Maxon” price on their website was f Prior to visiting the dealer, I called in twice and spoke to two different ‘internet’ sales reps to confirm the “Maxon” price on their website was firm and would be the starting price for any potential negotiation. When I showed up, like clockwork the ask price became $3k more than what was promised to me by two different people. It showed me they will do anything to bring in a buyer and are willing to throw any sort of integrity out the window. I ended up arguing with them for way too long and eventually getting the price originally quoted, but it was an unnecessary and stressful 40 minutes of my life I won’t get back. They must make a lot of money on people who don’t call ahead or don’t put up a fight. Personally, I find this selling strategy…(putting a price on a site, quoting that price on the phone, then increasing that price upon arrival) unethical. Whoever reads this can decide for themselves but I will not buy from them again. More