Maxon Hyundai

I brought in my car for a recall. Had an appt for later in the month and was called to bring car earlier. Appt for Aug 30 at 11 am. Came in at 11:15 am. Got a call later in afternoo Had an appt for later in the month and was called to bring car earlier. Appt for Aug 30 at 11 am. Came in at 11:15 am. Got a call later in afternoon by service manager, who initially told me car would not be ready until following Tuesday. Obviously I was upset , and was told car would be ready today Saturday efore LABOR DAY. I CALLED THE DEALERSHIP, INITIALLY WAS HANG UP. CALLED BACK WAS TOLD ME A “ Rudy ( I think) would call back right away. It has been over 10 min. I think it is relevant to say that been a physician that works in Hospitals, I can NOT BE UNAVAILABLE FOR 5 days , just in case. Have been waiting for the call over 15. Minutes. Nothing. Not acceptable! Next Google More

Terrible! A complete waste of my time I expect a certain amount of upselling and attempts to increase the price from a car dealer, but this time was much wor A complete waste of my time I expect a certain amount of upselling and attempts to increase the price from a car dealer, but this time was much worse than I had ever experienced before. I will never go back again. Maxon advertised a very good price on a used EV car for which I had been looking; the price was low enough that I would qualify for the “clean vehicle credit” of $3,750. I confirmed the car was available and made an appointment for a test drive. The car definitely needed to be cleaned, but the salesman said that could be done while we waited, and it drove well, so I said I would take it. That’s when the problems began; the salesman quoted a price that was more than $9,000 over the advertised price! When I said that’s nothing like the advertised price, he tried to say that the advertised price doesn’t include $4000 for conditioning (which, remember, could be done while we waited), and that we weren’t eligible for 2 discounts (which were not mentioned in the advertisement.) It was clear to me that they had no intention of selling for anything like the advertised price. As if that wasn’t bad enough, during the discussion I pointed out that the price they were quoting was too high to get the “clean vehicle credit”, so they were asking me to pay not just $9,000 more, but almost $13,000 more on a net basis! When I brought this up they claimed to have never heard of the “clean vehicle credit”! Are these people really in the business of selling cars but they haven’t heard of the clean vehicle credit? Do they think car buyers are that stupid? More

Our trip to Maxon hyundai to say the least was TERRIBLE! Our salesman Saad was rude and completely disrespectful...very confrontational. We were interested in a Mazda we saw online for 19,998 so we took the Our salesman Saad was rude and completely disrespectful...very confrontational. We were interested in a Mazda we saw online for 19,998 so we took the hour and a half drive from PA. Once we arrived Saad showed us the car we went for a ride check oil light was on and brakes went to the floor we were told the car was serviced...obvious lie....and didn't honor the online price actual price was 27500. Be aware ! Read reviews. I do believe this place was reputable a few years ago. Sleazy scammers. You give Salespeople a bad name. More

Worst car service experience at this dealership. Never again. When I bought my vehicle , I am honored free life time oil change with car wash at any Hyundai authorized dealership, so I made my app Never again. When I bought my vehicle , I am honored free life time oil change with car wash at any Hyundai authorized dealership, so I made my appointment and yesterday I called this dealer, they confirmed my oil change is free. Today when I came in , they told me it's not FREE, dishonest dealer More

Absolutely horrible experience. I am amazed they are in existence. Wake up and welcome to 2024 you guys are living in the old sleazeball world of car dealing which involves bait and I am amazed they are in existence. Wake up and welcome to 2024 you guys are living in the old sleazeball world of car dealing which involves bait and switch making the buyer wait around for hours while you go back and forth with the boss the manager the finance chief and god knows who. Absolutely f$#kd up experience. These guys are full of xxxx. More

Worst experience i ever had in dealership, please don’t waste your time to go here, they are big liars waste your time to go here, they are big liars More

Today I bought a 2021 Kia Sportage at Maxon Hyundai. The experience was the best I have had. I test drove the car which was in pristine condition. The sales manager Eric Cenname was very kind and profes The experience was the best I have had. I test drove the car which was in pristine condition. The sales manager Eric Cenname was very kind and professional. All aspects of the process were transparent and explained in detail. I highly recommend Eric and his team who treated me like family. More

Kamille Gutierrez was very helpful and patient. Super pleased with the service! Ask for Kamille if you are shopping for a car! Barbara Volker Super pleased with the service! Ask for Kamille if you are shopping for a car! Barbara Volker More

ABSOLUTELY HORRIBLE. DO NOT WAIST YOUR TIME OR YOUR MONEY !!! Called the dealership spoke to Destiny to verify they had the 2024 Sante Fe in the showroom Not only did sh DO NOT WAIST YOUR TIME OR YOUR MONEY !!! Called the dealership spoke to Destiny to verify they had the 2024 Sante Fe in the showroom Not only did she tell me yes that had them in, but in fact they had four of them in stock. DROVE AN HOUR TO THE DEALERSHIP !!!! to find out when I got there they actually had NONE IN STOCK!!! The sale man said they didn't have them in but they had another model car to show me. BAIT AND SWITCH AT ITS FINEST. Then they had the audacity to call me and tell me as soon as they get them in they will give me a call. ARE YOU SERIOUS you just wasted two hours of my time driving back and forth and you think for a second I'm going to give you of my money. More