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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

January 19, 2020

Really good service friendly helpful and commuted with me was ready when i came in for service this is my four car i have bought from you guys More

by psanson123
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Matt Taylor-Netzband, Hannah Davis
January 19, 2020

Loved the video of assessment. It allowed me to see exactly what was in need of repair. Repairs were done quickly. Overall a great experience. More

by Darlingmapleview
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
January 18, 2020

Came in on a recall. Matt checked me in told me the fix would not take long. Matt told me about the lounge to wait in. lounge had a great atmosphere, plenty of seating, coffee, tv, outlets for charging. More

by CJSTUPER
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
January 18, 2020

Unexpected necessary repairs As the service department dove into work on my vehicle, several new & unexpected issues arose. I was contacted in regards to each & every issue and e More

by cking1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Davis
January 17, 2020

The service was completed as I instructed in a timely manner, the advisor Ron was pleasant and gave me several options and let me make the decision More

by ROBINSONMANDEL
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Mandel Robinson, Robbie McGibony, Ronny Burghart, Jeromey House, Steffanie Bergman
January 16, 2020

Service was top notch! From my initial setup over the phone to my personal greeting at drop off all the way through the job, including the video review and pickup. Loved the attention to detail. More

by SCOTT.SYLVESTER72
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Hannah Davis
January 16, 2020

Nice people and very thorough they are up front with the things they find with my and the prices are very good and the quality of their work is excellent More

by KSNYDER32
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
January 16, 2020

Paid 385.00 for service,I get in my car only to find it doesn't start. The technician than tries to sell me a battery. Matthew called me in AM with what was cost of diagnosis than cost of service and recom More

by Deiter
Recommend Dealer
No
Employees Worked With
Matt Taylor-Netzband
January 15, 2020

oil change came in for oil change, took much longer than expected, 2 hours, because there was a recall to be addressed, did not perform a complimentary car wash More

by kittymom.dc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
January 15, 2020

Fast and efficient dealer. The staff was pleasant and easy to work with. They made all of the reasonable accommodations and expedited the buying process to where we were done in under 3 hours. More

by HELDJM
Recommend Dealer
Yes
Employees Worked With
Vincent Dierkes, Mike Pannozzo, Chris Liitt
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