Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Really good service friendly helpful and commuted with me was ready when i came in for service this is my four car i have bought from you guys me was ready when i came in for service this is my four car i have bought from you guys More
Loved the video of assessment. It allowed me to see exactly what was in need of repair. Repairs were done quickly. Overall a great experience. exactly what was in need of repair. Repairs were done quickly. Overall a great experience. More
Came in on a recall. Matt checked me in told me the fix would not take long. Matt told me about the lounge to wait in. lounge had a great atmosphere, plenty of seating, coffee, tv, outlets for charging. would not take long. Matt told me about the lounge to wait in. lounge had a great atmosphere, plenty of seating, coffee, tv, outlets for charging. In under an hour Matt was back to get me, told me my car ready. Awesome job guys! More
Unexpected necessary repairs As the service department dove into work on my vehicle, several new & unexpected issues arose. I was contacted in regards to each & every issue and e As the service department dove into work on my vehicle, several new & unexpected issues arose. I was contacted in regards to each & every issue and everyone I spoke to was extremely friendly, sympathetic & professional. I am extremely happy with the honesty & fairness of the service department. I hope I have no need to return any time soon, but if I do, I know I will be treated with the utmost respect. Thank you. More
The service was completed as I instructed in a timely manner, the advisor Ron was pleasant and gave me several options and let me make the decision manner, the advisor Ron was pleasant and gave me several options and let me make the decision More
Service was top notch! From my initial setup over the phone to my personal greeting at drop off all the way through the job, including the video review and pickup. Loved the attention to detail. phone to my personal greeting at drop off all the way through the job, including the video review and pickup. Loved the attention to detail. More
Nice people and very thorough they are up front with the things they find with my and the prices are very good and the quality of their work is excellent things they find with my and the prices are very good and the quality of their work is excellent More
Paid 385.00 for service,I get in my car only to find it doesn't start. The technician than tries to sell me a battery. Matthew called me in AM with what was cost of diagnosis than cost of service and recom doesn't start. The technician than tries to sell me a battery. Matthew called me in AM with what was cost of diagnosis than cost of service and recommdations. More
oil change came in for oil change, took much longer than expected, 2 hours, because there was a recall to be addressed, did not perform a complimentary car wash came in for oil change, took much longer than expected, 2 hours, because there was a recall to be addressed, did not perform a complimentary car wash More
Fast and efficient dealer. The staff was pleasant and easy to work with. They made all of the reasonable accommodations and expedited the buying process to where we were done in under 3 hours. easy to work with. They made all of the reasonable accommodations and expedited the buying process to where we were done in under 3 hours. More