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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

October 14, 2019

Sales person. Salesman Brian that worked with me was outstanding and very helpful and patient. Would use him again if need another purchase down the road. Which h More

by bkelley6405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pannozzo, John Annesi, Brian Kiehl
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star response. We appreciate your business and hope you enjoy your new vehicle.

October 13, 2019

They're always friendly There's a nice waiting area while you wait for your vehicle to be serviced...Service area is trying to get you out of there as fast as possible.. ever More

by DGEORGE112560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Mike Pannozzo
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for your continued business and for taking the time to leave your feedback.

October 13, 2019

WOW what service When I scheduled my step rails to be installed, I was told that it would take an hour. Because I live 3 hours away, I scheduled it during a trip. I More

by Otherma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I did not get all their names, so many people were so friendly., Vincent Dierkes
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review of your experience. We are pleased to hear that we were able to get you in and out in a timely fashion. Enjoy.

October 12, 2019

Amazing Brandon Phenes was very helpful and explained everything completely. This Nissan store was a calm experiance to buy a car. Had the car we were lookin More

by GYPSY55MNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Phenes
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate your business and hope you enjoy your new vehicle.

October 12, 2019

Reviews are a pain Service is always good and done quick. Could use a confirmation process for online scheduling but haven't been bumped yet. The constant request More

by kristy.n.duane
Recommend Dealer
Yes
Employees Worked With
Don't know, didnt pay attention
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate your business.

October 12, 2019

More than just an oil change I went for an oil change and ended up leaving my SUV overnight for a recall repair and back window reseal. They sent me home with a brand new vehicle More

by jeanninelmasucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Samantha Hall, Matt Taylor-Netzband
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We are glad you enjoyed your visit and look forward to seeing you again with any future vehicle needs.

October 11, 2019

Came in to look only but made a deal Came in looking to trade in my current lease and get a new lease car. Wasn't planning on making a deal, but staff was able to work with me and get me More

by JFENSKEN19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Will Johnson
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We are glad to hear we made you a deal you just couldn't refuse. Enjoy your new vehicle.

October 10, 2019

Very efficient I went in for an oil change and tire rotation. I was told that it would take 45 min to an hour. It was done within the hour. Very professional wor More

by NANCYTOM66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for choosing to service your vehicle at our dealership.

October 10, 2019

Great experience, good communication with me re: ervicesided Great service, very friendly staff. Gave detailed explanation of services provided, how much service coat, etc. Have good experience every time I have More

by Mahgriff24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Oct 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate you choosing to service your vehicle with us and look forward to seeing you again in the future.

October 09, 2019

oil change had a appt. for a oil change and foundout there was a recall also, so both things were taken care of in a hour and a half More

by GARYSHEER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
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